NEC Univerge SV8100 Features And Specifications Manual page 1483

Hide thumbs Also See for Univerge SV8100:
Table of Contents

Advertisement

UNIVERGE SV8100
(The LAN port only provides information through LAN-capable programs, such as HyperTerminal.
Printing of the SMDR information must be done from that program.)
Internal SMDR provides:
Answered Calls
SMDR records the calling extension and the extension number or name of who was called.
Held Calls
SMDR records the extension numbers of the party on hold and the held party. The duration of the
call is recorded as the time both parties are connected until one party becomes idle. Duration Time
starts when both sides are connected until one side becomes idle.
2nd Call Made While 1st is on Hold
When party A puts party B on hold and then dials party C, SMDR records the time party A and C
talk until one party goes idle. If party B is picked up from hold and then either party goes idle,
SMDR creates a 2nd record for that call.
Transferred Calls
Screened Transfer – If party A calls Party B and then transfers B to party C after talking to party C,
there are 2 records at this point: 1 for the A to B call and 1 for the A to C call. A 3rd record is
printed once party B or C goes idle.
Unscreened Transfer – If party A calls Party B and transfers to party C without talking to party C,
there is 1 record at this point. A 2nd record is printed once party B or C goes idle.
Mobile Extension
An internal call to a mobile extension generates two records:
Internal extension to mobile extension.
Mobile extension call to trunk call.
The same is true if a mobile user calls in from outside the system and gets a dial tone from the mobile extension
and makes an internal or trunk call.
AspireNet
If the call goes over two systems, both SMDR systems record the call.
Two systems record the call. If two SMDR records are combined into one, two recordings of the same call are
made.
Conferences
If party A establishes a conference with party B and C and then drops out, a record prints for party
A to B and party A to C. A 3rd record is printed when either B or C goes idle. Calls are printed in
the order they leave the conference.
Virtual Extension
SMDR records the extension that the virtual extension resides on.
Station Message Detail Recording
Issue 12.0
2 - 1453

Hide quick links:

Advertisement

Table of Contents
loading

Table of Contents