NEC Univerge SV8100 Features And Specifications Manual page 1555

Hide thumbs Also See for Univerge SV8100:

Table of Contents

UNIVERGE SV8100

Active Call List

Dialing Rules

Telephony Settings

Notification Settings

Quick Message

Phone Message

Trunk Settings

Only selected settings in the following Preferences tabs are saved in the profile:

Recording (Record All Calls, Enable beep tone while recording)

ACD Agent (Network Name/IP Address, Port Number)

The following General User Interface Settings are saved in the profile:

UI Mode (Window, Toolbar, or Compact Phone)

Sort BLF By (Extension, Name, or Drag and Drop)

Size and position of main window in Window Mode

Users configured for Shared Services can apply a saved profile from the Tools menu in Window

mode or the File menu in Toolbar mode.

Park – With Desktop Version 5.0.0.0 or higher, the functionality of Park is enhanced greatly.

With Shared Services, Desktop can monitor all 64 park orbits in the SV8100. A Park area at the

bottom of the Window view shows the current status of the park orbits. The user can configure

which park orbits are of interest to them and Desktop will only show these orbits. Each monitored

park orbit will indicate when it is in use and hovering the mouse over this icon will display a pop-up

box that shows the name/extension of the person parking the call, the CLID of the parked call if

available, and the length of time that the call has been parked. While on an active call, the users

can click one of the unoccupied orbits and park the call with one mouse click.

The Park Area can also be configured to include a Valet button which will use the Step Park

function to park the call in the next available park orbit. The Valet option is also available from right

clicking an active call.

Also, while on an active call, users can Drag and Drop the call to an available park orbit or the Valet

button to park the call in the next available orbit.

Part number 670636 – LK-DT Enhancement 5-LIC license (license code 5309 in Program 10-50-01) and

SV8100 system software Version 7000 are required for the enhanced park functionality.

SV8100 UC Desktop Suite Applications

Show Quick Links

Table of Contents