NEC Univerge SV8100 Features And Specifications Manual page 1546

Issue 12.0
Enhancements (Continued)
UC Desktop Applications Version 3.6.0.0 or higher supports:
Microsoft Windows 7 (32- and 64-bit platforms).

Parked Calls can be monitored in the Active Call list.
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With Version 4000 or higher software, SOAI and 3rd Party CTI can be used at the same time in the
system. This allows systems at Version 4000 or higher to have Desktop Applications and
DTPlusware or UCB and DTPlusware.
UC Desktop Applications Version 3.7.0.0 software provides the following enhancements (Version
5000 or higher system software is required):
Support for systems that have migrated from the UX5000 to the SV8100.
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Shared Services is supported on 64-bit Windows 7.
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Call Forward Both Ring can be set from Desktop via the toolbar or from a Presence State.
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Don't Change Forwarding is an Phone Settings option when setting a Presence State.
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In previous versions of software, when a 3rd party CTI server has already been connected with a main
device (when 3rd party CTI is used) other 3rd party CTI devices cannot connect to the main device.
With Version 5000 or higher CPU software, the IP Address of the CTI server currently connected is
displayed in Program (20-23-06).
UC Desktop Applications Version 4.0.0.0 software provides the following enhancements (Version
5000 or higher system software is required):
New and improved Graphical User Interface (GUI) with new icons, BLF button size options, Presence

animation, Presence State Indicator relocated, BLF Active Call Detail for other users and reformatted
columns and menus.
Collaboration support for Windows 7 via the Data Conference Module for Chat, Application Sharing and

Video. Data Conference requires an Enhancement Bundle license (5303) and is not available in the
Deskset Only configuration.
Group Phone Messaging – adds the ability to send a phone message to multiple recipients.
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Group Quick Messaging – adds the ability to send a quick message to multiple recipients.
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Name Extraction – Through the O&M interface the Desktop Application can retrieve the extension names
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from Program 15-01 and include this value as part of each entry in the Directory.
InACD Client – From the Desktop Application a user can Login, Log Out, Wrap Up, go into Off Duty, view

real time Queue statistics, monitor ACD states of other agents and initiate Emergency Call functions.

Part number 670184 – LK-DT Upgrade 4.0-LIC license (license code 5309 in Program 10-50-01) and SV8100
system software Version 5.01 or higher is required for the InACD Agent capability within Desktop.
Mobility – From a web browser on a PC or mobile device, mobile users can view and set presence status

and call forwarding options while away from the office.
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Part number 670981 – LK-SYS-Mobile Presence-LIC license (license code 5311 in Program 10-50-01) and SV8100
system software Version 5.01 or higher is required for Mobile Presence.
InServer Blade – The InServer is an in-skin blade for the SV8100 designed to be an application server for

several of the external applications available for the SV8100 product line. Initially, the InServer will come
pre-installed with Windows Embedded Standard OS and will support the setup and deployment of the
NEC Desktop Suite and InACD MIS.
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UNIVERGE SV8100
SV8100 UC Desktop Suite Applications