NEC Univerge SV8100 Features And Specifications Manual page 1704

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Issue 12.0
Directory Dialing
Directory Dialing allows an Automated Attendant caller to reach an extension by dialing the first few
letters in the extension user's name. With Directory Dialing, the caller does not have to remember the
extension number of the person they wish to reach – just their name. Here is how Directory Dialing
works:
1.
When the Automated Attendant answers, it sends the call to the Main Greeting box. The caller
must dial a digit to access Directory Dialing.
2.
The Directory Dialing Mailbox plays the Directory Dialing Message which asks the caller to dial
letters for the name of the person they wish to reach.
3.
The caller dials the first three letters for the person's name. They can dial by first name or last
name, depending on how the Directory Dialing Message was recorded and the Directory Dialing
Mailbox was set up.
4.
Voice Mail searches the list of programmed extension names for a match of the caller-entered
letters.
5.
The caller dials the digit for the extension they wish to reach, and Voice Mail sends the call to that
extension. The call is sent as a Screened or Unscreened transfer, depending on programming.
For callers to use Directory Dialing, the system must have a name programmed for each extension.
Each extension should also have a name recorded in their Subscriber Mailbox. In addition, each
extension used by Directory Dialing must be installed.
Optional UM8000 Mail TeLANophy Module Features
Text-to-Speech Using Nuance
The UM8000 Text-to-Speech (TTS) package enables subscribers to have 24-hour, two-way
access to Microsoft Exchange, Novell GroupWise, or Lotus Notes Email messages without a
laptop or modem connection. Subscribers can manage email messages using a telephone.
Subscribers can listen to any plain text email message using TTS conversion and record a reply
that is sent as a voice mail message or an email message with a WAV file attachment. Subscribers
use touchtone keypads over a phone to reply, redirect, save and delete email messages, making
subscribers more efficient and accessible when they are away from the office.
®
ViewMail
with Live Record Module
All voice and fax messages are visible at a glance on the PC screen and can be sorted in any
order. An intuitive Microsoft
and time messages were sent so the user can quickly prioritize them and respond immediately.
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®
RealSpeak™
®
Windows interface shows the sender name, subject, and the date
UNIVERGE SV8100
UM8000 Mail

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