Page 1 Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Programming Manual INT-2041 (UNIV) ISSUE 1.0...
Page 2 NEC Unified Solutions, Inc. reserves the right to change the specifications, functions, or features at any time without notice. NEC Unified Solutions, Inc. has prepared this document for use by its employees and customers. The information contained herein is the property of NEC Unified Solutions, Inc. and shall not be reproduced without prior written approval of NEC Unified Solutions, Inc.
Page 3 UNIVERGE SV8100 General Description Manual This Manual provides general information about the system, its features, system configuration and standards. This manual provides an overview of the UNIVERGE SV8100 system and can be used to present information to potential customers. UNIVERGE SV8100 System Hardware Manual The System Hardware Manual is provided for the system installer.
Page 4: Table Of Contents
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Issue 1.0 UNIVERGE SV8100 ___________________________________________________________________________________ 10-14 : Managed Network Setup ............2-26 10-15 : Client Information Setup ............2-27 10-16 : Option Information Setup ............2-28 10-17 : H.323 Gatekeeper Setup ............2-32 10-18 : H.323 Alias Address Setup .............
Page 5 Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca UNIVERGE SV8100 Issue 1.0 ___________________________________________________________________________________ 10-56 : XML Portal IP Phone ............... 2-72 Program 11 : System Numbering 11-01 : System Numbering ..............2-73 11-02 : Extension Numbering .............. 2-81 11-04 : Virtual Extension Numbering ...........
Page 6 Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Issue 1.0 UNIVERGE SV8100 ___________________________________________________________________________________ 13-04 : Speed Dialing Number and Name ......... 2-124 13-05 : Speed Dial Trunk Group ............2-126 13-07 : Telephone Book Dial Number and Name ......2-127 13-08 : Telephone Book System Name ..........
Page 7 Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca UNIVERGE SV8100 Issue 1.0 ___________________________________________________________________________________ 15-14 : Programmable One-Touch Keys ........... 2-188 15-16 : SIP Register ID Setup for Extension ........2-189 15-17 : CO Message Waiting Indication ..........2-190 15-18 : Virtual Extension Key Enhanced Options ......
Page 8 Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Issue 1.0 UNIVERGE SV8100 ___________________________________________________________________________________ 20-20 : Message Setup for Non-Caller ID Data ......... 2-240 20-21 : System Options for Long Conversation ......... 2-241 20-22 : System Options for Wireless – DECT Service ..... 2-242 20-23 : System Options for CTI ............
Page 9 Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca UNIVERGE SV8100 Issue 1.0 ___________________________________________________________________________________ 21-18 : IP Trunk (H.323) Calling Party Number Setup for Extension ................2-282 21-19 : IP Trunk (SIP) Calling Party Number Setup for Extension ..2-283 21-21 : Toll Restriction for Trunks (Seized Trunk Basis Setting) ..
Page 10 Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Issue 1.0 UNIVERGE SV8100 ___________________________________________________________________________________ 24-02 : System Options for Transfer ..........2-323 24-03 : Park Group ................2-325 24-04 : Automatic Trunk-to-Trunk Transfer Target Setup ....2-326 24-05 : Department Group Transfer Target Setup ......2-327 24-06 : Fixed Call Forwarding ............
Page 11 Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca UNIVERGE SV8100 Issue 1.0 ___________________________________________________________________________________ 30-02 : DSS Console Extension Assignment ........2-360 30-03 : DSS Console Key Assignment ..........2-361 30-04 : DSS Console Alternate Answer ..........2-368 30-05 : DSS Console Lamp Table .............
Page 12 Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Issue 1.0 UNIVERGE SV8100 ___________________________________________________________________________________ 34-09 : ANI/DNIS Service Options ............ 2-400 34-10 : Digits Delete for T1 ANI Assignment ........2-403 Program 35 : SMDR Account Code Setup 35-01 : SMDR Options ..............
Page 13 Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca UNIVERGE SV8100 Issue 1.0 ___________________________________________________________________________________ 41-10 : ACI Delay Announcement ............. 2-438 41-11 : VRS Delay Announcement ............ 2-439 41-12 : Night Announcement Setup ........... 2-441 41-13 : VRS Message Number for Night Announcement ....2-442 41-14 : ACD Options Setup ...............
Page 14 Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Issue 1.0 UNIVERGE SV8100 ___________________________________________________________________________________ Program 45 : Voice Mail Integration 45-01 : Voice Mail Integration Options ..........2-481 45-02 : NSL Option Setup ..............2-483 45-04 : Voice Mail Digit Add Assignment .......... 2-484 45-05 : Voice Mail Send Protocol Signal Without Additional Digits ...
Page 15 Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca UNIVERGE SV8100 Issue 1.0 ___________________________________________________________________________________ 50-09 : CCIS Centralized BLF Sending Extension Number Assignment ................2-552 50-10 : CCIS Centralized BLF Interval Time Assignment ....2-554 50-11 : CCIS Centralized Day/Night Switching Sending Group Assignment ................
Page 16 Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Issue 1.0 UNIVERGE SV8100 ___________________________________________________________________________________ 80-05 : Date Format for SMDR and System ........2-595 80-07 : Call Progress Tone Detector Frequency Setup ..... 2-596 80-09 : Short Ring Setup ..............2-597 80-10 : MF Tone Receiver Setup ............
Page 17 Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca UNIVERGE SV8100 Issue 1.0 ___________________________________________________________________________________ 84-07 : Firmware Download Setup ............ 2-653 84-08 : Firmware Name Setup ............2-654 84-09 : VLAN Setup ................2-655 84-10 : ToS Setup ................2-656 term ®...
Page 18 Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Issue 1.0 UNIVERGE SV8100 ___________________________________________________________________________________ 90-11 : System Alarm Report ............2-714 90-12 : System Alarm Output ............2-716 90-13 : System Information Output ............ 2-717 90-16 : Main Software Information ............ 2-718 90-17 : Firmware Information ............
Page 19 Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca UNIVERGE SV8100 Issue 1.0 ___________________________________________________________________________________ 90-57 : Backup Recovery Data ............2-750 90-58 : Restore Recovery Data ............2-751 90-59 : Delete Recovery Data ............2-752 90-60 : T1/ISDN Layer Status Information ......... 2-753 90-61 : Manual Slot Install ..............
Page 20 Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Issue 1.0 UNIVERGE SV8100 ___________________________________________________________________________________ THIS PAGE INTENTIONALLY LEFT BLANK ___________________________________________________________________________________ xviii Table of Contents...
Page 21 Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca LIST OF TABLES ___________________________________________________________________________________ Table 1-1 Keys for Entering Data ..................1-4 Table 1-2 Keys for Entering Names .................. 1-5 Table 1-3 Softkey Display Prompts ................... 1-7 Table 1-4 System Number Plan/Capacities ...............
Page 22 Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Issue 1.0 UNIVERGE SV8100 ___________________________________________________________________________________ THIS PAGE INTENTIONALLY LEFT BLANK ___________________________________________________________________________________ List of Tables...
Page 23 Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Introduction EFORE TART ROGRAMMING ECTION Before customizing your system be sure to read this chapter first. This chapter provides you with detailed information about the system programs. By changing a program, you change the way the feature associated with that program works.
Page 24 Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Issue 1.0 UNIVERGE SV8100 Feature Cross Reference provides you with a table of all the features affected by the program. You will want to keep the referenced features in mind when you change a program.
Page 25 Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca UNIVERGE SV8100 Issue 1.0 User Password Level Programs at this Level Name 47544 necii 1 (MF) Manufacturer (MF): All programs 12345678 2 (IN) Installation (IN): tech All programs in this section not listed below for SA and...
Page 26: Table 1-1 Keys For Entering Data
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Issue 1.0 UNIVERGE SV8100 SING EYS TO ROUND IN THE ROGRAMS ECTION Once you enter the programming mode, use the keys in the following chart to enter data, edit data and move around in the menus.
Page 27: Table 1-2 Keys For Entering Names
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca UNIVERGE SV8100 Issue 1.0 Table 1-1 Keys for Entering Data (Continued) Keys for Entering Data Use this key... When you want to... Scroll backward through a list of entry numbers (e.g., from extension etc.) or through entries in a table (e.g., Common Permit Table).
Page 28 OFTKEYS ROGRAMMING ECTION Each UNIVERGE SV8100 display telephone provides interactive Softkeys for intuitive feature access. The options for these keys will automatically change depending on where you are in the system programming. Simply press the Softkey located below the option you wish and the display will change accordingly.
Page 29: Table 1-3 Softkey Display Prompts
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca UNIVERGE SV8100 Issue 1.0 HAT THE OFTKEY ISPLAY ROMPTS ECTION When using a display telephone in programming mode, various Softkey options are displayed. These keys will allow you to easily select, scan, or move through the programs.
Page 30: Table 1-4 System Number Plan/Capacities
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Issue 1.0 UNIVERGE SV8100 YSTEM UMBER APACITIES ECTION The following table provides the capacities for the UNIVERGE SV8100 system. Table 1-4 System Number Plan/Capacities System Number Plan/Capacities System Type Number Plan/Capacities System Analog Caller ID Detector (detected by DSP)
Page 31 Virtual Extension Ports Virtual Extension Number Range 1~89999999* (*Extension cannot start with 0 or 9) PGD(2)-U10 ADP ADA (Recording Jack) Adapters UNIVERGE SV8100 Wireless – SIP DECT Access Points Unlimited Door Boxes Door Box Numbers DSS Consoles Numbers: 60 Button DSS Console...
Page 32 Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Issue 1.0 UNIVERGE SV8100 Table 1-4 System Number Plan/Capacities (Continued) System Number Plan/Capacities System Type Number Plan/Capacities Speed Dialing Speed Dialing Groups Speed Dialing Bins 0~1999 Speed Dialing Table-Common...
Page 33 Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca UNIVERGE SV8100 Issue 1.0 Table 1-4 System Number Plan/Capacities (Continued) System Number Plan/Capacities System Type Number Plan/Capacities Paging and Park Internal Page Group Numbers 0, 01~64 External Page Group Numbers...
Page 34 Level 4 (SB) 9999 PCPro/WebPro User Name: ADMIN2 Programming Password Users Footnotes Extension numbers can be one to eight digits long. Refer to the Flexible System Numbering feature in the UNIVERGE SV8100 Features and Specifications Manual. 1 - 12 Introduction...
Page 35: Table 2-1 Programming Modes
Programming the UNIVERGE SV8100 ROGRAMMING YSTEM ECTION The information contained in this chapter provides the information necessary to properly program your UNIVERGE UNIVERGE SV8100 system. The programming blocks are organized into the following programming modes. Table 2-1 Programming Modes Program Number : Program Name...
Page 36 Program 81 : Basic Hardware Setup for Trunk Program 82 : Basic Hardware Setup for Extension Program 84 : Hardware Setup for VoIP Program 90 : Maintenance Program Program 92 : Copy Program 2 - 2 Programming the UNIVERGE SV8100...
Page 37 Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Program 10 : System Configuration Setup 10-01 : Time and Date Level: Description to change the system Time and Date Program 10-01 : Time and Date through system programming. Extension users can also dial Service Code 728 to change the time if allowed by an extension Class of Service.
Page 38 Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Issue 1.0 UNIVERGE SV8100 Program 10 : System Configuration Setup 10-02 : Location Setup Level: Description Use Program 10-02 : Location Setup to define the location of the installed system.
Page 39 Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca UNIVERGE SV8100 Issue 1.0 Program 10 : System Configuration Setup 10-03 : ETU Setup Level: Description Use Program 10-03 : ETU Setup to setup and confirm the Basic Configuration data for each blade.
Page 40 Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Issue 1.0 UNIVERGE SV8100 Item Item Input Data Default = Not set Logical Port Number (B1) = Multiline Terminal (1~256) = SLT Adapter (1~256) = PGD(2)-U10 ADP (Paging) (1~8)
Page 41 Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca UNIVERGE SV8100 Issue 1.0 = DT3** Multiline Telephone Type term term = No option Side Option Information = 8LK Unit = 16LK Unit = 24ADM Bottom Option = No option...
Page 42 Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Issue 1.0 UNIVERGE SV8100 For ODTA PKG Setup Physical Port Number 01~04 Item Item Input Data Default 0~200 Logical Port Number 0 = 2 Wire 2/4 Wire 1 = 4 Wire 0 = TYPE I E&M Line Control Method...
Page 43 Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca UNIVERGE SV8100 Issue 1.0 For BRIA PKG Setup ISDN Line Number 01~04 Item Item Input Data Default = Not Used ISDN Line Mode = T-Point Logical Port Number = Not Used...
Page 44 Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Issue 1.0 UNIVERGE SV8100 Item Item Input Data Default = Unknown Type of Number ISDN Protocol definition = International number = National number = Network specific number = Subscriber number...
Page 45 Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca UNIVERGE SV8100 Issue 1.0 For PRTA PKG Setup ISDN Line Number 01~24 Item Item Input Data Default --- Not Used --- = for T-Bus 1~200 Logical Port Number The start port number of a PRI line is displayed.
Page 46 Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Issue 1.0 UNIVERGE SV8100 Item Item Input Data Default = Level 0 (lowest sensitivity) Loss-Of-Signal Detection Limit If the transmit/receive voltage is less = Level 1 than the setting in 10-03-13, the system...
Page 47 Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca UNIVERGE SV8100 Issue 1.0 Item Item Input Data Default --- Not Used --- 0 = Auto Straight/Cross Wiring 1 = Manual (Cross) 2 = Manual (Straight) For DTI (T1) PKG Setup...
Page 48 Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Issue 1.0 UNIVERGE SV8100 For IPLA PKG Setup Physical Port Number 001~128 Item Item Input Data Default 0~200 Trunk Logical Port Number = H.323 Trunk Type = SIP = Not CCIS...
Page 49 Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca UNIVERGE SV8100 Issue 1.0 = Auto Number of Ports = 4 Ports = 8 Ports = 12 Ports = 16 Ports = 20 Ports 0 = Auto Straight/Cross Wiring...
Page 50 Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Issue 1.0 UNIVERGE SV8100 Program 10 : System Configuration Setup 10-04 : Music On Hold Setup Level: Description Use Program 10-04 : Music on Hold Setup to set the Music on Hold (MOH) source.
Page 51 Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca UNIVERGE SV8100 Issue 1.0 Conditions None Feature Cross Reference Analog Communications Interface (ACI) Background Music Music on Hold Programming Manual 2 - 17...
Page 52 Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Issue 1.0 UNIVERGE SV8100 Program 10 : System Configuration Setup 10-05 : General Purpose Relay Setup Level: Description Use Program 10-05 : General Purpose Relay Setup to define which Relay circuits (5~8) on PGD(2)-U10 ADP are used for General Purpose Relay.
Page 53 Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca UNIVERGE SV8100 Issue 1.0 Program 10 : System Configuration Setup 10-06 : ISDN-BRI Setup Level: Description Use Program 10-06 : ISDN - BRI Setup to configure the ISDN - BRI Terminal Endpoint Identifier (TEI), mode of operation, and Service Profile Identifier (SPID) number for each circuit B-Channels.
Page 54 Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Issue 1.0 UNIVERGE SV8100 Program 10 : System Configuration Setup 10-08 : Pre-Ringing Setup Level: Description Use Program 10-08 : Pre-Ringing Setup to enable or disable pre-ringing for trunk calls.
Page 55 Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca UNIVERGE SV8100 Issue 1.0 Program 10 : System Configuration Setup 10-09 : DTMF and Dial Tone Circuit Setup Level: Description Use Program 10-09 : DTMF and Dial Tone Circuit Setup to allocate the circuits on the CD-CP00-US for either DTMF receiving or dial tone detection.
Page 56 Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Issue 1.0 UNIVERGE SV8100 Program 10 : System Configuration Setup 10-12 : CD-CP00-US Network Setup Level: Description Use Program 10-12 : CD-CP00-US Network Setup to setup the IP Address, Subnet-Mask, and Default Gateway addresses.
Page 57 Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca UNIVERGE SV8100 Issue 1.0 Input Data (Continued) Item Item Input Data Default Description Time Zone 0~24 (0 = -12 Hours and 24 = +12 Hours) Determine the offset (-5 hours) from Greenwich Mean Time (GMT) time.
Page 58 Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Issue 1.0 UNIVERGE SV8100 Input Data (Continued) Item Item Input Data Default Description 128.0.0.0 192.0.0.0 224.0.0.0 255.255.0.0 Set for IPLA. Subnet Mask 240.0.0.0 248.0.0.0 252.0.0.0 254.0.0.0 255.0.0.0 255.128.0.0 255.192.0.0 255.224.0.0...
Page 59 Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca UNIVERGE SV8100 Issue 1.0 Program 10 : System Configuration Setup 10-13 : In-DHCP Server Setup Level: Description Use Program 10-13 : In-DHCP Server Setup to setup the DHCP Server built into the CD-CP00-US blade.
Page 60: Managed Network Setup
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Issue 1.0 UNIVERGE SV8100 Program 10 : System Configuration Setup 10-14 : Managed Network Setup Level: Description Use Program 10-14 : Managed Network Setup to set up the range of the IP address which the DHCP Server leases to a client.
Page 61: Client Information Setup
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca UNIVERGE SV8100 Issue 1.0 Program 10 : System Configuration Setup 10-15 : Client Information Setup Level: Description Use Program 10-15 : Client Information Setup to set up the client information when the DHCP server needs to assign a fixed IP address to clients.
Page 62: Option Information Setup
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Issue 1.0 UNIVERGE SV8100 Program 10 : System Configuration Setup 10-16 : Option Information Setup Level: Description Use Program 10-16 : Option Information Setup to set up the option given from the DHCP server to each client.
Page 63 Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca UNIVERGE SV8100 Issue 1.0 Input Data (Continued) Item Item Input Data Default Code number 0~255 43 (Fixed) Download Protocol Set Download Protocol used Sub code number for AutoConfig (for DT700 Series).
Page 64 Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Issue 1.0 UNIVERGE SV8100 Input Data (Continued) Item Item Input Data Default Code number 0~255 120 (Fixed) SIP Server (Domain Name) No setting Maximum 20 character strings Code number 0~255...
Page 65 Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca UNIVERGE SV8100 Issue 1.0 Conditions None Feature Cross Reference Voice Over Internet Protocol (VoIP) Programming Manual 2 - 31...
Page 66: H.323 Gatekeeper Setup
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Issue 1.0 UNIVERGE SV8100 Program 10 : System Configuration Setup 10-17 : H.323 Gatekeeper Setup Level: Description Use Program 10-17 : H.323 Gatekeeper Setup to set the H.323 Gatekeeper information.
Page 67: H.323 Alias Address Setup
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca UNIVERGE SV8100 Issue 1.0 Program 10 : System Configuration Setup 10-18 : H.323 Alias Address Setup Level: Description Use Program 10-18 : H.323 Alias Address Setup to set the alias address registered to the outside H.323 Gatekeeper.
Page 68: Voip Dsp Resource Selection
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Issue 1.0 UNIVERGE SV8100 Program 10 : System Configuration Setup 10-19 : VoIP DSP Resource Selection Level: Description Use Program 10-19 : VoIP DSP Resource Selection to define the criteria for each DSP resource on the VoIP blade.
Page 69: Lan Setup For External Equipment
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca UNIVERGE SV8100 Issue 1.0 Program 10 : System Configuration Setup 10-20 : LAN Setup for External Equipment Level: Description Use Program 10-20 : LAN Setup for External Equipment to define the TCP port/ address/etc.
Page 70 Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Issue 1.0 UNIVERGE SV8100 Conditions None Feature Cross Reference None 2 - 36 Program 10 : System Configuration Setup...
Page 71: Cd-Cp00-Us Hardware Setup
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca UNIVERGE SV8100 Issue 1.0 Program 10 : System Configuration Setup 10-21 : CD-CP00-US Hardware Setup Level: Description Use Program 10-21 : CD-CP00-US Hardware Setup to set up various hardware, such as the baud rate of COM port and the switch for control on CD-CP00-US blade.
Page 72: Sip System Interconnection Setup
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Issue 1.0 UNIVERGE SV8100 Program 10 : System Configuration Setup 10-23 : SIP System Interconnection Setup Level: Description Use Program 10-23 : SIP System Interconnection Setup to determine if the system is interconnected and define the IP address of another system, call control port number and alias address for SV8100 system interconnection.
Page 73: Daylight Savings Setup
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca UNIVERGE SV8100 Issue 1.0 Program 10 : System Configuration Setup 10-24 : Daylight Savings Setup Level: Description Use Program 10-24 : Daylight Savings Setup to set the options for daylight savings.
Page 74 Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Issue 1.0 UNIVERGE SV8100 Input Data (Continued) Item Item Input Data Default End of Week Day (Sun = 1, Mon = 2, etc.) Enter the day of the week when the system should adjust the time for daylight savings time (01 = Sunday, 02 = Monday, etc.).
Page 75: H.323 Gateway Prefix Setup
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca UNIVERGE SV8100 Issue 1.0 Program 10 : System Configuration Setup 10-25 : H.323 Gateway Prefix Setup Level: Description Use Program 10-25 : H.323 Gateway Prefix Setup to set the gateway prefix registered to the outside gatekeeper.
Page 76: Ip System Operation Setup
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Issue 1.0 UNIVERGE SV8100 Program 10 : System Configuration Setup 10-26 : IP System Operation Setup Level: Description Use Program 10-26 : IP System Operation Setup to enable or disable the Peer to Peer feature for SIP MLT and SIP IP stations.
Page 77: Sip System Information Setup
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca UNIVERGE SV8100 Issue 1.0 Program 10 : System Configuration Setup 10-28 : SIP System Information Setup Level: Description Use Program 10-28 : SIP System Information Setup to set up basic SIP trunking.
Page 78 Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Issue 1.0 UNIVERGE SV8100 Input Data 0 = IP Address Domain Assignment If the information from 1 = Domain Name Telco was a domain name (siptrunk@sip.com) then set to domain. If...
Page 79: Sip Server Information Setup
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca UNIVERGE SV8100 Issue 1.0 Program 10 : System Configuration Setup 10-29 : SIP Server Information Setup Level: Description Use Program 10-29 : SIP Server Information Setup to define the SIP Proxy setup for outbound/inbound.
Page 80 Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Issue 1.0 UNIVERGE SV8100 Input Data Item Item Input Data Default 0 ~ 65535 5060 Default Proxy Port Number The port number of the Default Proxy is set. 0 = None...
Page 81 Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca UNIVERGE SV8100 Issue 1.0 Input Data Item Item Input Data Default 0 ~ 7 SIP Carrier Choice This selects the 0 = Standard carrier type of the 1 = Carrier A SIP server.
Page 82: Sip Authentication Information Setup
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Issue 1.0 UNIVERGE SV8100 Program 10 : System Configuration Setup 10-30 : SIP Authentication Information Setup Level: Description Use Program 10-30 : SIP Authentication Information Setup to set the authentication options for SIP trunks.
Page 83: Sip Registrar/Proxy Information Basic Setup
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca UNIVERGE SV8100 Issue 1.0 Program 10 : System Configuration Setup 10-33 : SIP Registrar/Proxy Information Basic Setup Level: Description Use Program 10-33 : SIP Registrar/Proxy Information Basic Setup to set the registrar/proxy options for SIP extensions.
Page 84 Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Issue 1.0 UNIVERGE SV8100 Input Data Up to 48 Characters None Registrar/Proxy Host Name This sets the domain name of the SIP proxy. Conditions None Feature Cross Reference None...
Page 85: Sip Trunk Registration Information Setup
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca UNIVERGE SV8100 Issue 1.0 Program 10 : System Configuration Setup 10-36 : SIP Trunk Registration Information Setup Level: Description Use Program 10-36 : SIP Trunk Registration Information Setup to set the SIP trunk registration information.
Page 86: Upnp Setup
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Issue 1.0 UNIVERGE SV8100 Program 10 : System Configuration Setup 10-37 : UPnP Setup Level: Description Use Program 10-37 : UPnP Setup to set the UPnP (Universal Plug and Play) options for SIP trunks.
Page 87: Bgm Resource Setup
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca UNIVERGE SV8100 Issue 1.0 Program 10 : System Configuration Setup 10-38 : BGM Resource Setup Level: Description Use Program 10-38 : BGM Resource Setup to configure the Background Music Source input.
Page 88: Fractional Setup
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Issue 1.0 UNIVERGE SV8100 Program 10 : System Configuration Setup 10-39 : Fractional Setup Level: Description Use Program 10-39 : Fractional Setup to enable or disable the ability to use fractional T1 or PRI.
Page 89: Ip Trunk Availability
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca UNIVERGE SV8100 Issue 1.0 Program 10 : System Configuration Setup 10-40 : IP Trunk Availability Level: Description Use Program 10-40 : IP Trunk Availability to enable or disable the ability to use SIP trunks and assign the number of ports if IP Trunk is enabled.
Page 90: Virtual Loop Back Port Setting
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Issue 1.0 UNIVERGE SV8100 Program 10 : System Configuration Setup 10-42 : Virtual Loop Back Port Setting Level: Description Use Program 10-42 : Virtual Loop Back Port Setting to set the data for the Virtual Loop Back Port.
Page 91: Ip Routing Table Setup
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca UNIVERGE SV8100 Issue 1.0 Program 10 : System Configuration Setup 10-45 : IP Routing Table Setup Level: Description Use Program 10-45 : IP Routing Table Setup to set up the IP Routing Table.
Page 92: Dt700 Server Information Setup
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Issue 1.0 UNIVERGE SV8100 Program 10 : System Configuration Setup 10-46 : DT700 Server Information Setup Level: Description Use Program 10-46 : DT700 Server Information Setup to setup the information of SIP Multiline (DT700 series) Server.
Page 93 Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca UNIVERGE SV8100 Issue 1.0 Input Data Item Related Item Input Data Default Program 0~65535 5080 Register Port Assign the port number in which the SIP messages are sent to on the IPLA.
Page 94: Terminal License Server Information Setup
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Issue 1.0 UNIVERGE SV8100 Program 10 : System Configuration Setup 10-47 : Terminal License Server Information Setup Level: Description Use Program 10-47 : Terminal License Server Information Setup to setup the information of Terminal License Server.
Page 95: License Activation
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca UNIVERGE SV8100 Issue 1.0 Program 10 : System Configuration Setup 10-48 : License Activation Level: Description Use Program 10-48 : License Activation to turn on the license issued from the license server.
Page 96: License File Activation
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Issue 1.0 UNIVERGE SV8100 Program 10 : System Configuration Setup 10-49 : License File Activation Level: Description Use Program 10-49 : License File Activation to enable the command to save the license file via USB memory which is issued from the license server.
Page 97: License Information
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca UNIVERGE SV8100 Issue 1.0 Program 10 : System Configuration Setup 10-50 : License Information Level: Description Use Program 10-50 : License Information to confirm license information that is stored in a system.
Page 98: Table 2-2 License Information
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Issue 1.0 UNIVERGE SV8100 Refer to the following table to assist with licensing information. Table 2-2 License Information License Reset License Code Note Name Required 0001 712 Port On/Off...
Page 99 Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca UNIVERGE SV8100 Issue 1.0 Table 2-2 License Information (Continued) License Reset License Code Note Name Required 2103 ACD-MIS Add.Monit 2104 ACD-MIS Agent 2105 ACD-MIS XML Manag 3000 CA-Basic On/Off...
Page 100 Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Issue 1.0 UNIVERGE SV8100 Table 2-2 License Information (Continued) License Reset License Code Note Name Required 5303 SoftPhone Enhance 5304 Attendant 5305 Assistant 6000 PVA-CONF Port 6101 PVA-IVR Port Conditions Confirm license by entering Feature Code No.
Page 101: Pri/T1 Selection Of Cd-Prta
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca UNIVERGE SV8100 Issue 1.0 Program 10 : System Configuration Setup 10-51 : PRI/T1 Selection of CD-PRTA Level: Description Use Program 10-51 : PRI/T1 Selection of CD-PRTA to select whether the CD-PRTA works as PRI or T1.
Page 102: Free/Demo License Information
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Issue 1.0 UNIVERGE SV8100 Program 10 : System Configuration Setup 10-52 : Free/Demo License Information Level: Description Use Program 10-52 : Free/Demo License Information to display information on free of charge/Demo license.
Page 103: License Configuration For Each Package
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca UNIVERGE SV8100 Issue 1.0 Program 10 : System Configuration Setup 10-54 : License Configuration for Each Package Level: Description Use Program 10-54 : License Configuration for Each Package to set the license information for each unit.
Page 104: Package Network Setup
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Issue 1.0 UNIVERGE SV8100 Program 10 : System Configuration Setup 10-55 : Package Network Setup Level: Description Use Program 10-55 : Package Network Setup to set the network information for each unit.
Page 105 Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca UNIVERGE SV8100 Issue 1.0 Conditions None Feature Cross Reference None Programming Manual 2 - 71...
Page 106: Xml Portal Ip Phone
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Issue 1.0 UNIVERGE SV8100 Program 10 : System Configuration Setup 10-56 : XML Portal IP Phone Level: Description Use Program 10-56 : XML Portal IP Phone to set the contents of XML portal page provided to the IP Phone.
Page 107: Program 11 : System Numbering
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Program 11 : System Numbering 11-01 : System Numbering Level: Description to set the system numbering plan. The Program 11-01 : System Numbering numbering plan assigns the first and second digits dialed and affects the digits an extension user must dial to access other extensions and features, such as Program service codes and trunk codes.
Page 108: Table 2-3 System Numbering Default Settings
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Issue 1.0 UNIVERGE SV8100 Entering two digits lets you define codes based on the first two digits a user dials. For example, entering 60 allows you to define the function of all codes beginning with 60.
Page 109 Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca UNIVERGE SV8100 Issue 1.0 Dial Dial Type Description Related Program Types 11-20 : Dial Extension Analyze Table Dial Extension Analyze Changing the Dial Type for a range of codes can have a dramatic affect on how your system operates.
Page 110 Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Issue 1.0 UNIVERGE SV8100 Table 2-3 System Numbering Default Settings (Continued) Dial Types: 1=Service Code, 2=Extension Number, 3=Trunk Access, 4=Special Trunk Access, 5=Operator Access, 6=Flexible Routing, 9 = Dial Extension...
Page 111 Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca UNIVERGE SV8100 Issue 1.0 Table 2-3 System Numbering Default Settings (Continued) Dial Types: 1=Service Code, 2=Extension Number, 3=Trunk Access, 4=Special Trunk Access, 5=Operator Access, 6=Flexible Routing, 9 = Dial Extension...
Page 112 Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Issue 1.0 UNIVERGE SV8100 Table 2-3 System Numbering Default Settings (Continued) Dial Types: 1=Service Code, 2=Extension Number, 3=Trunk Access, 4=Special Trunk Access, 5=Operator Access, 6=Flexible Routing, 9 = Dial Extension...
Page 113 Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca UNIVERGE SV8100 Issue 1.0 Table 2-3 System Numbering Default Settings (Continued) Dial Types: 1=Service Code, 2=Extension Number, 3=Trunk Access, 4=Special Trunk Access, 5=Operator Access, 6=Flexible Routing, 9 = Dial Extension...
Page 114 Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Issue 1.0 UNIVERGE SV8100 Table 2-3 System Numbering Default Settings (Continued) Dial Types: 1=Service Code, 2=Extension Number, 3=Trunk Access, 4=Special Trunk Access, 5=Operator Access, 6=Flexible Routing, 9 = Dial Extension...
Page 115: Extension Numbering
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca UNIVERGE SV8100 Issue 1.0 Program 11 : System Numbering 11-02 : Extension Numbering Level: Description to set the extension number. The Program 11-02 : Extension Numbering extension number can have up to eight digits. The first/second digit(s) of the number should be assigned in Program 11-01 or Program 11-20.
Page 116 Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Issue 1.0 UNIVERGE SV8100 Conditions None Feature Cross Reference Department Calling Flexible System Numbering Intercom 2 - 82 Program 11 : System Numbering...
Page 117: Virtual Extension Numbering
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca UNIVERGE SV8100 Issue 1.0 Program 11 : System Numbering 11-04 : Virtual Extension Numbering Level: Description to define the virtual extension Program 11-04 : Virtual Extension Numbering numbers. The extension number can have up to eight digits. The first/second digit(s) of the number should be assigned in Program 11-01 or Program 11-20.
Page 118 Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Issue 1.0 UNIVERGE SV8100 Conditions None Feature Cross Reference Flexible System Numbering Multiple Directory Numbers / Call Coverage 2 - 84 Program 11 : System Numbering...
Page 119: Aci Extension Numbering
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca UNIVERGE SV8100 Issue 1.0 Program 11 : System Numbering 11-06 : ACI Extension Numbering Level: Description to define the virtual extension number Program 11-06 : ACI Extension Numbering to be used for the ACI. The extension number can have up to eight digits. The first and second digits of the number should be assigned in Program 11-01 or Program 11-20.
Page 120: Department Group Pilot Numbers
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Issue 1.0 UNIVERGE SV8100 Program 11 : System Numbering 11-07 : Department Group Pilot Numbers Level: Description to assign pilot numbers to each Program 11-07 : Department Group Pilot Numbers Department Group set up in Program 16-02.
Page 121: Aci Group Pilot Number
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca UNIVERGE SV8100 Issue 1.0 Program 11 : System Numbering 11-08 : ACI Group Pilot Number Level: Description to assign the pilot number to the ACI Program 11-08 : ACI Group Pilot Number Groups set in Program 33-02.
Page 122: Trunk Access Code
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Issue 1.0 UNIVERGE SV8100 Program 11 : System Numbering 11-09 : Trunk Access Code Level: Description to assign the trunk access code (normally 9). Program 11-09 : Trunk Access Code The trunk access code can be set from 1~8 digits which is defined to type 3 and 4 in Program 11-01.
Page 123 Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca UNIVERGE SV8100 Issue 1.0 Input Data (Continued) Item Trunk Access Description Default Related Program Code Use this program to 2nd Trunk Route 11-01 : System Access Code Numbering Setting define additional trunk access codes.
Page 124: Service Code Setup (For System Administrator)
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Issue 1.0 UNIVERGE SV8100 Program 11 : System Numbering 11-10 : Service Code Setup (for System Administrator) Level: Description to customize the Program 11-10 : Service Code Setup (for System Administrator) Service Codes for the System Administrator.
Page 125 Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca UNIVERGE SV8100 Issue 1.0 Input Data Item Related Item Terminals Default Program 12-xx Night Mode Switching for Other Group 20-07-01 --- Not Used --- --- Not Used --- --- Not Used ---...
Page 126 Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Issue 1.0 UNIVERGE SV8100 Input Data Item Related Item Terminals Default Program MLT, SLT Not Set Change the Guidance Message Number on Voice Mail Auto Attendant Not Set 20-07-30...
Page 127: Service Code Setup (For Setup/Entry Operation)
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca UNIVERGE SV8100 Issue 1.0 Program 11 : System Numbering 11-11 : Service Code Setup (for Setup/Entry Operation) Level: Description Use Program 11-11 : Service Code Setup (for Setup/Entry Operation) to customize the Service Codes which are used for registration and setup.
Page 128 Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Issue 1.0 UNIVERGE SV8100 Input Data (Continued) Item Related Item Terminals Default Program Text Message Setting Setting 20-09-05 Enable Handsfree Incoming Intercom Calls 20-02-12 20-09-05 Force Ringing of Incoming Intercom Calls...
Page 129 Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca UNIVERGE SV8100 Issue 1.0 Input Data (Continued) Item Related Item Terminals Default Program Ring Volume Set 15-07 Programmable Function Key Programming (3-Digit Service Codes) 11-11-17 MLT, SLT Station Speed Dial Number Entry...
Page 130 Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Issue 1.0 UNIVERGE SV8100 Input Data (Continued) Item Related Item Terminals Default Program MLT, SLT Call Forward with Personal Greeting MLT, SLT 15-01-08 Call Forward to Attendant except Busy...
Page 131: Service Code Setup (For Service Access)
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca UNIVERGE SV8100 Issue 1.0 Program 11 : System Numbering 11-12 : Service Code Setup (for Service Access) Level: Description Use Program 11-12 : Service Code Setup (for Service Access) to customize the Service Codes which are used for service access.
Page 132 Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Issue 1.0 UNIVERGE SV8100 Input Data (Continued) Item Related Item Terminals Default Program MLT, SLT Group Speed Dialing MLT, SLT Last Number Dial Saved Number Dial MLT, SLT MLT, SLT...
Page 133 Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca UNIVERGE SV8100 Issue 1.0 Input Data (Continued) Item Related Item Terminals Default Program 15-07-56 General Purpose Indication 15-07-57 --- Not Used --- MLT, SLT Station Speed Dialing 11-16-08 Voice Over...
Page 134 Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Issue 1.0 UNIVERGE SV8100 Input Data (Continued) Item Related Item Terminals Default Program Trunk Drop Operation for SLT Setting MLT = Multiline Terminal SLT = Single Line Telephone Conditions...
Page 135: Service Code Setup (For Acd)
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca UNIVERGE SV8100 Issue 1.0 Program 11 : System Numbering 11-13 : Service Code Setup (for ACD) Level: Description Use Program 11-13 : Service Code Setup (for ACD) to customize the Service Codes which are used with the Automatic Call Distribution (ACD) feature.
Page 136 Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Issue 1.0 UNIVERGE SV8100 Input Data Terminals Item Item Default Change Agent ACD Group by Supervisor When using service code 669 to change an agent ACD group, the supervisor must enter a 2-digit number for the group.
Page 137: Service Code Setup (For Hotel)
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca UNIVERGE SV8100 Issue 1.0 Program 11 : System Numbering 11-14 : Service Code Setup (for Hotel) Level: Description Use Program 11-14 : Service Code Setup (for Hotel) to customize the Service Codes which are used with the Hotel/Motel feature.
Page 138 Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Issue 1.0 UNIVERGE SV8100 Input Data Item Item Terminals Default MLT, SLT Room Status Change for Own Extension MLT, SLT Room Status Change for Other Extension Room Status Output...
Page 139: Service Code Setup, Administrative (For Special Access)
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca UNIVERGE SV8100 Issue 1.0 Program 11 : System Numbering 11-15 : Service Code Setup, Administrative (for Special Access) Level: Description Use Program 11-15 : Service Code Setup, Administrative (for Special Access) to customize the special access Service Codes which are used by the administrator in the Hotel/Motel feature.
Page 140 Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Issue 1.0 UNIVERGE SV8100 Input Data Item Related Item Terminals Default Program Transfer to Incoming Ring Group Setting --- Not Used --- Ethernet Port Reset 92-04 Extension Data Swap...
Page 141: Single Digit Service Code Setup
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca UNIVERGE SV8100 Issue 1.0 Program 11 : System Numbering 11-16 : Single Digit Service Code Setup Level: Description Use Program 11-16 : Single Digit Service Code Setup to customize the one-digit Service Codes used when a busy or ring back signal is heard.
Page 142 Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Issue 1.0 UNIVERGE SV8100 Conditions None Feature Cross Reference Refer to the Input Data chart on previous pages. 2 - 108 Program 11 : System Numbering...
Page 143: Acd Group Pilot Number
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca UNIVERGE SV8100 Issue 1.0 Program 11 : System Numbering 11-17 : ACD Group Pilot Number Level: Description to assign the ACD Master Number for Program 11-17 : ACD Group Pilot Number each ACD Group.
Page 144: Dial Extension Analyze Table
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Issue 1.0 UNIVERGE SV8100 Program 11 : System Numbering 11-20 : Dial Extension Analyze Table Level: Description to define the dial type based on Program 11-20 : Dial Extension Analyze Table three or more digits.
Page 145: Program 12 : Night Mode Setup
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Program 12 : Night Mode Setup 12-01 : Night Mode Function Setup Level: Description Use Program 12-01 : Night Mode Function Setup to set up the Night Mode options. Refer to the following chart for a description of each option, its range and default setting.
Page 146: Automatic Night Service Patterns
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Issue 1.0 UNIVERGE SV8100 Program 12 : Night Mode Setup 12-02 : Automatic Night Service Patterns Level: Description Use Program 12-02 : Automatic Night Service Patterns to define the daily pattern of the Automatic Mode Switching.
Page 147 Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca UNIVERGE SV8100 Issue 1.0 Time Pattern 2 0:00 0:00 Mode 2 (night) Time setting 01: 00:00 to 00:00 Mode 2 (night) Default All groups, all patterns : 00:00 to 00:00 = Mode 1...
Page 148: Weekly Night Service Switching
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Issue 1.0 UNIVERGE SV8100 Program 12 : Night Mode Setup 12-03 : Weekly Night Service Switching Level: Description Use Program 12-03 : Weekly Night Service Switching to define a weekly schedule of night-switch settings.
Page 149 Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca UNIVERGE SV8100 Issue 1.0 Conditions None Feature Cross Reference Night Service Programming Manual 2 - 115...
Page 150: Holiday Night Service Switching
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Issue 1.0 UNIVERGE SV8100 Program 12 : Night Mode Setup 12-04 : Holiday Night Service Switching Level: Description Use Program 12-04 : Holiday Night Service Switching to define a yearly schedule of holiday night-switch settings.
Page 151: Night Mode Group Assignment For Extensions
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca UNIVERGE SV8100 Issue 1.0 Program 12 : Night Mode Setup 12-05 : Night Mode Group Assignment for Extensions Level: Description Use Program 12-05 : Night Mode Group Assignment for Extensions to a assign Day/Night Mode Group for each extension.
Page 152: Night Mode Group Assignment For Trunks
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Issue 1.0 UNIVERGE SV8100 Program 12 : Night Mode Setup 12-06 : Night Mode Group Assignment for Trunks Level: Description Use Program 12-06 : Night Mode Group Assignment for Trunks to assign a Day/ Night Mode Group for each trunk port.
Page 153: Text Data For Night Mode
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca UNIVERGE SV8100 Issue 1.0 Program 12 : Night Mode Setup 12-07 : Text Data for Night Mode Level: Description Use Program 12-07 : Text Data for Night Mode to make an original text message which is displayed on an LCD of Multiline telephone in each Mode.
Page 154: Night Mode Service Range
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Issue 1.0 UNIVERGE SV8100 Program 12 : Night Mode Setup 12-08 : Night Mode Service Range Level: Description Use Program 12-08 : Night Mode Service Range to define the changing range of toggle key for each Day/Night Mode.
Page 155: Program 13 : Abbreviated Dialing
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Program 13 : Abbreviated Dialing 13-01 : Speed Dialing Option Setup Level: Description to define the Speed Dialing Program 13-01 : Speed Dialing Function Setup functions. Program Input Data Item Related Item...
Page 156: Group Speed Dialing Bins
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Issue 1.0 UNIVERGE SV8100 Program 13 : Abbreviated Dialing 13-02 : Group Speed Dialing Bins Level: Description to define the range of bin numbers to Program 13-02 : Group Speed Dialing Bins be used by each Speed Dialing group.
Page 157: Speed Dialing Group Assignment For Extensions
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca UNIVERGE SV8100 Issue 1.0 Program 13 : Abbreviated Dialing 13-03 : Speed Dialing Group Assignment for Extensions Level: Description Use Program 13-03 : Speed Dialing Group Assignment for Extensions to assign Speed Dialing Group for each extension.
Page 158: Speed Dialing Number And Name
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Issue 1.0 UNIVERGE SV8100 Program 13 : Abbreviated Dialing 13-04 : Speed Dialing Number and Name Level: Description Use Program 13-04 : Speed Dialing Number and Name to store Speed Dialing data in the Speed Dialing areas.
Page 159 Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca UNIVERGE SV8100 Issue 1.0 Item Related Item Input Data Default Program Incoming Ring Pattern 13-04-03 Incoming Ring Pattern 0 = Normal Pattern 1 ~ 4 = Tone Pattern (1~4)
Page 160: Speed Dial Trunk Group
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Issue 1.0 UNIVERGE SV8100 Program 13 : Abbreviated Dialing 13-05 : Speed Dial Trunk Group Level: Description Use Program 13-05 : Speed Dialing Trunk Group to define the trunk group to be seized for each Speed Dialing number.
Page 161: Telephone Book Dial Number And Name
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca UNIVERGE SV8100 Issue 1.0 Program 13 : Abbreviated Dialing 13-07 : Telephone Book Dial Number and Name Level: Description Use Program 13-07 : Telephone Book Dial Number and Name to set up the dial number and name of each Telephone Book Number.
Page 162: Telephone Book System Name
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Issue 1.0 UNIVERGE SV8100 Program 13 : Abbreviated Dialing 13-08 : Telephone Book System Name Level: Description Use Program 13-08 : Telephone Book System Name to set up the name of the Telephone Book.
Page 163: Telephone Book Group Name
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca UNIVERGE SV8100 Issue 1.0 Program 13 : Abbreviated Dialing 13-09 : Telephone Book Group Name Level: Description Use Program 13-09 : Telephone Book Group Name to set up the group name of the Telephone Book.
Page 164: Telephone Book Routing
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Issue 1.0 UNIVERGE SV8100 Program 13 : Abbreviated Dialing 13-10 : Telephone Book Routing Level: Description Use Program 13-10 : Telephone Book Routing to set up outgoing mode when using the Telephone Book.
Page 165: Program 14 : Trunk, Basic Setup
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Program 14 : Trunk, Basic Setup 14-01 : Basic Trunk Data Setup Level: Description Use Program 14-01 : Basic Trunk Data Setup to set the basic options for each trunk port. Refer to the chart below for a description of each option, its Program range and default setting.
Page 166 Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Issue 1.0 UNIVERGE SV8100 Item Related Item Input Data Default Program 1~63 32 (0dB) Transmit Gain Level for Conference and (-15.5dB ~ Transfer Calls +15.5dB in 0.5dB Use this option to...
Page 167: Univerge Sv8100 Issue
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca UNIVERGE SV8100 Issue 1.0 Item Related Item Input Data Default Program = Disable Private Line Private Line (Normal) = Enable Private Line (Private Line) = Disable DTMF Tones for...
Page 168 Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Issue 1.0 UNIVERGE SV8100 Item Related Item Input Data Default Program = Disable 24-01-01 Forced Release of Held Call (No) 24-01-05 Use this option to = Enable enable/disable forced...
Page 169 Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca UNIVERGE SV8100 Issue 1.0 Item Related Item Input Data Default Program = Disable 14-01-21 Block Outgoing Caller ID (No) Allow (1) or prevent = Enable (0) the system from...
Page 170 Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Issue 1.0 UNIVERGE SV8100 Item Related Item Input Data Default Program = Disable 20-28-01 Continued/ Discontinued (No) 20-28-02 Trunk-to-Trunk = Enable Conversation 20-28-03 (Yes) Enable (1) or Disable 24-02-07...
Page 171 Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca UNIVERGE SV8100 Issue 1.0 Conditions None Feature Cross Reference Refer to features in the Input Data table. Programming Manual 2 - 137...
Page 172: Analog Trunk Data Setup
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Issue 1.0 UNIVERGE SV8100 Program 14 : Trunk, Basic Setup 14-02 : Analog Trunk Data Setup Level: Description Use Program 14-02 : Analog Trunk Data Setup to set the basic options for each analog trunk port.
Page 173 Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca UNIVERGE SV8100 Issue 1.0 Item Related Item Input Data Default Program = No Pause (No) 21-01-06 Pause at 1st Digit after Line Seize in Manual Dial Mode = Pause (Yes)
Page 174 Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Issue 1.0 UNIVERGE SV8100 Item Related Item Input Data Default Program = Disable (No) Trunk-to-Trunk Limitation = Enable (Yes) Loop Start/Ground Start = Loop Start (Loop) = Ground Start...
Page 175: Behind Pbx Setup
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca UNIVERGE SV8100 Issue 1.0 Program 14 : Trunk, Basic Setup 14-04 : Behind PBX Setup Level: Description Use Program 14-04 : Behind PBX Setup to indicate if the trunk is installed behind a PBX.
Page 176: Trunk Group
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Issue 1.0 UNIVERGE SV8100 Program 14 : Trunk, Basic Setup 14-05 : Trunk Group Level: Description Use Program 14-05 : Trunk Group to assign trunks to Trunk Groups. You can also assign the outbound priority for trunks within the group.
Page 177: Trunk Group Routing
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca UNIVERGE SV8100 Issue 1.0 Program 14 : Trunk, Basic Setup 14-06 : Trunk Group Routing Level: Description Use Program 14-06 : Trunk Group Routing to set up an outbound routing table for the trunk groups you assigned in Program 14-05.
Page 178 Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Issue 1.0 UNIVERGE SV8100 Input Data Route Table Number 001~100 Item Priority Order Related Input Data Number Program 0 = Not Specify 14-01-07 14-05 1~100 : (Trunk Group Number)
Page 179: Trunk Access Map Setup
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca UNIVERGE SV8100 Issue 1.0 Program 14 : Trunk, Basic Setup 14-07 : Trunk Access Map Setup Level: Description Use Program 14-07 : Trunk Access Map Setup to set up the Trunk Access Maps.
Page 180 Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Issue 1.0 UNIVERGE SV8100 Conditions None Feature Cross Reference Central Office Calls, Answering Central Office Calls, Placing 2 - 146 Program 14 : Trunk, Basic Setup...
Page 181: Music On Hold Source For Trunks
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca UNIVERGE SV8100 Issue 1.0 Program 14 : Trunk, Basic Setup 14-08 : Music on Hold Source for Trunks Level: Description Use Program 14-08 : Music on Hold Source for Trunks to define a Music on Hold source for a trunk as either the ACI or COI port.
Page 182: Conversation Recording Destination For Trunks
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Issue 1.0 UNIVERGE SV8100 Program 14 : Trunk, Basic Setup 14-09 : Conversation Recording Destination for Trunks Level: Description Use Program 14-09 : Conversation Recording Destination for Trunks to set the ACI Conversation Recording destination for each trunk.
Page 183: Id Setup For Ip Trunk
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca UNIVERGE SV8100 Issue 1.0 Program 14 : Trunk, Basic Setup 14-11 : ID Setup for IP Trunk Level: Description Use Program 14-11 : ID Setup for IP Trunk to set the ID of each IP Trunk. This program refers to incoming and outgoing IP Trunk calls.
Page 184: Sip Register Id Setup For Ip Trunk
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Issue 1.0 UNIVERGE SV8100 Program 14 : Trunk, Basic Setup 14-12 : SIP Register ID Setup for IP Trunk Level: Description Use Program 14-12 : SIP Register ID Setup for IP Trunk to define the SIP Register ID for IP Trunks.
Page 185: Ccis System Route Id
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca UNIVERGE SV8100 Issue 1.0 Program 14 : Trunk, Basic Setup 14-13 : CCIS System Route ID Level: Description Use Program 14-13 : CCIS System Route ID to define the CCIS route ID to the trunk group used for K-CCIS.
Page 186: Ccis Trunk Cic Assignment
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Issue 1.0 UNIVERGE SV8100 Program 14 : Trunk, Basic Setup 14-14 : CCIS Trunk CIC Assignment Level: Description Use Program 14-14 : CCIS Trunk CIC Assignment to define the CIC (Circuit Identifier Code) to each voice channel (trunk port) used for K-CCIS.
Page 187: Program 15 : Extension, Basic Setup
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Program 15 : Extension, Basic Setup 15-01 : Basic Extension Data Setup Level: Description Use Program 15-01 : Basic Extension Data Setup to define the basic settings for each extension. Program Input Data Extension Number...
Page 188 Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Issue 1.0 UNIVERGE SV8100 Item Related Item Input Data Default Program 0 = Disable 10-03-05 ISDN Caller ID 20-08-13 1 = Enable If both Program 15-01-04 and 10-03-05 are enabled, the...
Page 189: Multiline Telephone Basic Data Setup
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca UNIVERGE SV8100 Issue 1.0 Program 15 : Extension, Basic Setup 15-02 : Multiline Telephone Basic Data Setup Level: Description Use Program 15-02 : Multiline Telephone Basic Data Setup to set up various Multiline telephone options.
Page 190 Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Issue 1.0 UNIVERGE SV8100 Item Related Item Input Data Default Program = High Extension Ring Tone = Medium Use this option to set the tone = Low (pitch) of the incoming extension...
Page 191 Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca UNIVERGE SV8100 Issue 1.0 Item Related Item Input Data Default Program = Off Callback Automatic Answer = On Use this option to enable or disable automatic answer of calls recalling to a station.
Page 192 Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Issue 1.0 UNIVERGE SV8100 Item Related Item Input Data Default Program = 4800 15-02-19 Baud Rate for CTA Port = 9600 Select the baud rate to be used by = 19200 the CTA Adapter.
Page 193 Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca UNIVERGE SV8100 Issue 1.0 Item Related Item Input Data Default Program = Conference Conference Key Mode = Transfer This option allows an extension Conf key to be programmed for Conference or for Transfer.
Page 194 Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Issue 1.0 UNIVERGE SV8100 Item Related Item Input Data Default Program 0 = Trunk Mode Call Register Mode 1 = Extension/Trunk Mode The Caller ID Scroll stores Trunk calls only (0), or both Internal and Trunk calls (1).
Page 195 Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca UNIVERGE SV8100 Issue 1.0 Item Related Item Input Data Default Program 0 = No Switch to Speaker Ring Headset Ring Duration 1 = 10 seconds 2 = 20 seconds...
Page 196: Table 2-4 Lamp Cycle On/Off Timing Pattern
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Issue 1.0 UNIVERGE SV8100 Table 2-4 Lamp Cycle On/Off Timing Pattern Programs 15-02-35, 36, and 38 Input Cycle Cycle 1 500ms – ON / 500ms – OFF Cycle 2 250ms –...
Page 197: Single Line Telephone Basic Data Setup
= DTMF Use this option to tell the system the type of dialing the connected telephone uses. For the UNIVERGE SV8100 Wireless telephones to function correctly, this must be set to 0 (dial pulse). If this option is set for DTMF, after an outside call is placed, the system cannot dial any additional digits.
Page 198 Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Issue 1.0 UNIVERGE SV8100 Item Related Item Input Data Default Program = Disable Extension Polarity Reverse (Off) Not Used in U.S. -- = Enable Do Not Change Default Entry as DTMF issues (On) may arise with voice mail.
Page 199 Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca UNIVERGE SV8100 Issue 1.0 Item Related Item Input Data Default Program = Normal Dial Tone Select = New DT When the function of MW has been set from another extension or VM, the dial tone upon off hook is selected.
Page 200: Ip Telephone Terminal Basic Data Setup
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Issue 1.0 UNIVERGE SV8100 Program 15 : Extension, Basic Setup 15-05 : IP Telephone Terminal Basic Data Setup Level: Description Use Program 15-05 : IP Telephone Terminal Basic Data Setup to set up the basic settings for an IP telephone.
Page 201 Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca UNIVERGE SV8100 Issue 1.0 Item Related Item Input Data Default Description Program Up to 24 characters None Assign the authentication 15-05-01 Authentication Password password for SIP single line telephones.
Page 202 Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Issue 1.0 UNIVERGE SV8100 Item Related Item Input Data Default Description Program 0 = No Setting This is a read only program 30-01 Side Option Additional Data 30-02 that shows the DSS console...
Page 203 Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca UNIVERGE SV8100 Issue 1.0 Item Related Item Input Data Default Description Program 0 = Do Not Play DTMF Play during 1 = Play Conversation at Receive Extension 0 = Off...
Page 204: Trunk Access Map For Extensions
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Issue 1.0 UNIVERGE SV8100 Program 15 : Extension, Basic Setup 15-06 : Trunk Access Map for Extensions Level: Description Use Program 15-06 : Trunk Access Map for Extensions to define the trunk access map for each extension.
Page 205: Programmable Function Keys
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca UNIVERGE SV8100 Issue 1.0 Program 15 : Extension, Basic Setup 15-07 : Programmable Function Keys Level: Description Use Program 15-07 : Programmable Function Keys to assign functions to a multiline terminal line keys.
Page 206 Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Issue 1.0 UNIVERGE SV8100 Item Line Key Function Number Additional Data Number 1~48 0~99 Refer to Function Number List. (Normal Function Code) (Service Code 751 by default) * 00 ~ *99...
Page 207 Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca UNIVERGE SV8100 Issue 1.0 Function Number List (Continued) [1] Normal Function Code (00 ~ 99) (Service Code 751) Function Function Additional Data LED Indication Number Call Forward – Busy Slow Blink (Red): Forwarded Call Forward –...
Page 208 Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Issue 1.0 UNIVERGE SV8100 Function Number List (Continued) [1] Normal Function Code (00 ~ 99) (Service Code 751) Function Function Additional Data LED Indication Number Step Call None DND/FWD Override Call...
Page 209 Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca UNIVERGE SV8100 Issue 1.0 Function Number List (Continued) [1] Normal Function Code (00 ~ 99) (Service Code 751) Function Function Additional Data LED Indication Number General Purpose LED Blink (Red): Active...
Page 210 Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Issue 1.0 UNIVERGE SV8100 Function Number List (Continued) [1] Normal Function Code (00 ~ 99) (Service Code 751) Function Function Additional Data LED Indication Number Automated Attendant Extension Number or Pilot...
Page 211 Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca UNIVERGE SV8100 Issue 1.0 Function Number List (Continued) [1] Normal Function Code (00 ~ 99) (Service Code 751) Function Function Additional Data LED Indication Number Door Box Access Key...
Page 212 Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Issue 1.0 UNIVERGE SV8100 Function Number List (Continued) [2] Appearance Function Level (*00 ~*99) (Service Code 752) ACD Off Duty Mode Red On: Under Off Duty Slow Blink (Red): Under Reservation...
Page 213 Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca UNIVERGE SV8100 Issue 1.0 LED Indication Reference: ON = LED pattern 7 (On). OFF = LED pattern 0 (Off). Rapid Blink = LED pattern 3 (RW). Slow Blink (General Function Level) = LED pattern 5 (IL).
Page 214 Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Issue 1.0 UNIVERGE SV8100 Conditions When a key is programmed using service code 752, that key cannot be programmed with a function using the 751 code until the key is undefined (000).
Page 215: Incoming Virtual Extension Ring Tone Setup
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca UNIVERGE SV8100 Issue 1.0 Program 15 : Extension, Basic Setup 15-08 : Incoming Virtual Extension Ring Tone Setup Level: Description Use Program 15-08 : Incoming Virtual Extension Ring Tone Setup to assign a ring tone range (0~4) to incoming virtual extensions assigned to a Virtual Extension key (Program 15-07).
Page 216: Table 2-6 Program 15-08 - Incoming Signal Frequency Patterns
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Issue 1.0 UNIVERGE SV8100 Table 2-6 Program 15-08 – Incoming Signal Frequency Patterns Incoming Signal Frequency Type Frequency 1 Frequency 2 Modulation Pattern Pattern 1 High 1100 1400 16Hz...
Page 217: Virtual Extension Ring Assignment
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca UNIVERGE SV8100 Issue 1.0 Program 15 : Extension, Basic Setup 15-09 : Virtual Extension Ring Assignment Level: Description Use Program 15-09 : Virtual Extension Ring Assignment to assign the ringing options for an extension Virtual Extension Key or Virtual Extension Group Answer Key which is defined in Program 15-07.
Page 218: Incoming Virtual Extension Ring Tone Order Setup
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Issue 1.0 UNIVERGE SV8100 Program 15 : Extension, Basic Setup 15-10 : Incoming Virtual Extension Ring Tone Order Setup Level: Description Use Program 15-10 : Incoming Virtual Extension Ring Tone Order Setup to set the priority (1~4) for the Virtual Extension Ring Tones set in Program 15-08.
Page 219 Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca UNIVERGE SV8100 Issue 1.0 Conditions None Feature Cross Reference None Programming Manual 2 - 185...
Page 220: Virtual Extension Delayed Ring Assignment
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Issue 1.0 UNIVERGE SV8100 Program 15 : Extension, Basic Setup 15-11 : Virtual Extension Delayed Ring Assignment Level: Description Use Program 15-11 : Virtual Extension Delayed Ring Assignment to assign the delayed ringing options for an extension Virtual Extension or Virtual Extension Group Answer keys (defined in Program 15-09).
Page 221: Conversation Recording Destination For Extensions
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca UNIVERGE SV8100 Issue 1.0 Program 15 : Extension, Basic Setup 15-12 : Conversation Recording Destination for Extensions Level: Description Use Program 15-12 : Conversation Recording Destination for Extensions to set the ACI Conversation Recording destination for each extension.
Page 222: Programmable One-Touch Keys
Use Program 15-14 : Programmable One-Touch Keys to define the One-Touch key data for each multiline terminal. For each UNIVERGE SV8100 Wireless telephone to use the Transfer When Out of Range feature, enter the destination number (up to 24 digits) and name (up to 12 characters) into One-Touch bin 10.
Page 223: Sip Register Id Setup For Extension
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca UNIVERGE SV8100 Issue 1.0 Program 15 : Extension, Basic Setup 15-16 : SIP Register ID Setup for Extension Level: Description Use Program 15-16 : SIP Register Setup for Extension to define the SIP Register ID for Extensions.
Page 224: Co Message Waiting Indication
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Issue 1.0 UNIVERGE SV8100 Program 15 : Extension, Basic Setup 15-17 : CO Message Waiting Indication Level: Description Use Program 15-17 : CO Message Waiting Indication to set the message waiting LED Flash assignment on each CO line.
Page 225: Virtual Extension Key Enhanced Options
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca UNIVERGE SV8100 Issue 1.0 Program 15 : Extension, Basic Setup 15-18 : Virtual Extension Key Enhanced Options Level: Description Use Program 15-18 : Virtual Extension Key Enhanced Options to define the operation when a Virtual Extension Key is pressed.
Page 226: System Telephone Book Setup For Extension
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Issue 1.0 UNIVERGE SV8100 Program 15 : Extension, Basic Setup 15-19 : System Telephone Book Setup for Extension Level: Description Use Program 15-19 : System Telephone Book Setup for Extension to set the operations of the Telephone Book for each extension.
Page 227: Lcd Line Key Name Assignment
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca UNIVERGE SV8100 Issue 1.0 Program 15 : Extension, Basic Setup 15-20 : LCD Line Key Name Assignment Level: Description Use Program 15-20 : LCD Line Key Name Assignment to assigns a name to each LCD Line Key of the SV8100 telephones and ADM option.
Page 228: Mobile Extension Setup
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Issue 1.0 UNIVERGE SV8100 Program 15 : Extension, Basic Setup 15-22 : Mobile Extension Setup Level: Description Use Program 15-22 : Mobile Extension Setup to set the system information for the Mobile Extension feature.
Page 229: Program 16 : Department Group Setup
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Program 16 : Department Group Setup 16-01 : Department Group Basic Data Setup Level: Description Use Program 16-01 : Department Group Basic Data Setup to set the function mode for each department group. There are 64 available Department Program Groups.
Page 230 Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Issue 1.0 UNIVERGE SV8100 Item Related Item Input Data Default Program = Last extension is Hunting Mode called and hunting Use this option to set the action is stopped...
Page 231 Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca UNIVERGE SV8100 Issue 1.0 Conditions None Feature Cross Reference Department Calling Programming Manual 2 - 197...
Page 232: Department Group Assignment For Extensions
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Issue 1.0 UNIVERGE SV8100 Program 16 : Department Group Setup 16-02 : Department Group Assignment for Extensions Level: Description Use Program 16-02 : Department Group Assignment for Extensions to set the Department Groups.
Page 233: Secondary Department Group
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca UNIVERGE SV8100 Issue 1.0 Program 16 : Department Group Setup 16-03 : Secondary Department Group Level: Description Use Program 16-03 : Secondary Department Group to set a second Department Group for extensions.
Page 234: Call Restriction Between Department Groups
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Issue 1.0 UNIVERGE SV8100 Program 16 : Department Group Setup 16-04 : Call Restriction Between Department Groups Level: Description Use Program 16-04 : Call Restriction Between Department Groups to set internal calls between members of different Department (Station) groups that can be restricted on a per group basis.
Page 235: Program 20 : System Option Setup
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Program 20 : System Option Setup 20-01 : System Options Level: Description Use Program 20-01 : System Options to set various system options. Program Input Data Item Related Item Input Data Default Description...
Page 236 Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Issue 1.0 UNIVERGE SV8100 Conditions None Feature Cross Reference Refer to the Input Data table at the beginning of this section. 2 - 202 Program 20 : System Option Setup...
Page 237: System Options For Multiline Telephones
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca UNIVERGE SV8100 Issue 1.0 Program 20 : System Option Setup 20-02 : System Options for Multiline Telephones Level: Description Use Program 20-02 : System Options for Multiline Telephones to set various system options for multiline telephones.
Page 238 Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Issue 1.0 UNIVERGE SV8100 Input Data (Continued) Item Related Item Input Data Default Programming = Disable (Off) Disconnect Supervision = Enable (On) Use this option to enable or disable disconnect supervision for the system trunks.
Page 239 Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca UNIVERGE SV8100 Issue 1.0 Conditions None Feature Cross Reference None Programming Manual 2 - 205...
Page 240: System Options For Single Line Telephones
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Issue 1.0 UNIVERGE SV8100 Program 20 : System Option Setup 20-03 : System Options for Single Line Telephones Level: Description Use Program 20-03 : System Options for Single Line Telephones to set up various options for single line telephones.
Page 241 Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca UNIVERGE SV8100 Issue 1.0 Input Data Item Related Item Input Data Default Program 0~64800 seconds 20-03-03 Dial Sending Start Time for SLT or ARS When ARS or an analog extension user...
Page 242: System Options For Virtual Extensions
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Issue 1.0 UNIVERGE SV8100 Program 20 : System Option Setup 20-04 : System Options for Virtual Extensions Level: Description Use Program 20-04 : System Options for Virtual Extensions to set up various system options for Virtual Extensions.
Page 243: Class Of Service For Extensions
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca UNIVERGE SV8100 Issue 1.0 Program 20 : System Option Setup 20-06 : Class of Service for Extensions Level: Description Use Program 20-06 : Class of Service for Extensions to assign a Class of Service (COS) to an extension.
Page 244: Class Of Service Options (Administrator Level)
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Issue 1.0 UNIVERGE SV8100 Program 20 : System Option Setup 20-07 : Class of Service Options (Administrator Level) Level: Description Use Program 20-07 : Class of Service Options (Administrator Level) to define the administrator service availability for each extension Class of Service (COS).
Page 245 Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca UNIVERGE SV8100 Issue 1.0 Default Item Input Related Item Data Program COS 15 1~14 Programmable Function Key 0 = Off Programming (Appearance Level) 1 = On 11-11-38 Turns off or on the ability for an extension to...
Page 246 Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Issue 1.0 UNIVERGE SV8100 Default Item Input Related Item Data Program COS 15 1~14 Dial-In Mode Switch 0 = Off 11-10-35 1 = On Do-Not-Call Administrator 0 = Off...
Page 247: Class Of Service Options (Outgoing Call Service)
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca UNIVERGE SV8100 Issue 1.0 Program 20 : System Option Setup 20-08 : Class of Service Options (Outgoing Call Service) Level: Description Use Program 20-08 : Class of Service Options (Outgoing Call Service) to define the outgoing call feature availability for each extension Class of Service (COS).
Page 248 Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Issue 1.0 UNIVERGE SV8100 Default Item Input Related Item Data Program 01-14 Hotline/Extension Ringdown 0 = Off 1 = On Turns off or on Ringdown Extension for extensions with this COS.
Page 249 Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca UNIVERGE SV8100 Issue 1.0 Default Item Input Related Item Data Program 01-14 Automatic Trunk Seizing by Pressing SPK 0 = Off 1 = On The ability of an extension to automatically access Trunk Route when going off hook via the speaker key.
Page 250: Class Of Service Options (Incoming Call Service)
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Issue 1.0 UNIVERGE SV8100 Program 20 : System Option Setup 20-09 : Class of Service Options (Incoming Call Service) Level: Description Use Program 20-09 : Class of Service Options (Incoming Call Service) to define the incoming call feature availability for each extension Class of Service (COS).
Page 251 Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca UNIVERGE SV8100 Issue 1.0 Default Item Input Related Item Data Program 01~14 0 = Off Signal/Voice Call 1 = On 11-11-15, Turn off or on an extension ability to enable...
Page 252: Class Of Service Options (Answer Service)
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Issue 1.0 UNIVERGE SV8100 Program 20 : System Option Setup 20-10 : Class of Service Options (Answer Service) Level: Description Use Program 20-10 : Class of Service Options (Answer Service) to define the answer feature availability for each extension Class of Service (COS).
Page 253 Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca UNIVERGE SV8100 Issue 1.0 Default Item Input Item Data 01~14 0 = Off Virtual Extension Off-Hook Answer 1 = On Turns off or on an extension to answer an incoming call on a Call Arrival (CAR)/Secondary Incoming Extension (SIE)/ Virtual Extension simply by lifting the handset.
Page 254: Class Of Service Options (Hold/Transfer Service)
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Issue 1.0 UNIVERGE SV8100 Program 20 : System Option Setup 20-11 : Class of Service Options (Hold/Transfer Service) Level: Description Use Program 20-11 : Class of Service Options (Hold/Transfer Service) to define the Hold and Transfer feature availability for each extension Class of Service (COS).
Page 255 Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca UNIVERGE SV8100 Issue 1.0 Default Item Item Input Data 01~14 Transfer Information Display 0 = Off 1 = On Turns off or on an extension ability for incoming Transfer preanswer display.
Page 256 Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Issue 1.0 UNIVERGE SV8100 Default Item Item Input Data 01~14 No Callback 0 = Off 1 = On Turns off or on an extension to receive callbacks. 0 = Allow...
Page 257: Class Of Service Options (Charging Cost Service)
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca UNIVERGE SV8100 Issue 1.0 Program 20 : System Option Setup 20-12 : Class of Service Options (Charging Cost Service) Level: Description Use Program 20-12 : Class of Service Options (Charging Cost Service) to define the Charging Cost service availability for each extension service class.
Page 258: Class Of Service Options (Supplementary Service)
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Issue 1.0 UNIVERGE SV8100 Program 20 : System Option Setup 20-13 : Class of Service Options (Supplementary Service) Level: Description Use Program 20-13 : Class of Service Options (Supplementary Service) to define the supplementary feature availability for each extension Class of Service (COS).
Page 259 Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca UNIVERGE SV8100 Issue 1.0 Default Item Related Item Input Data Programming 01~14 Conference 0 = Off 1 = On Turns off or on an extension user ability to initiate a conference or Meet-Me Conference.
Page 260 Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Issue 1.0 UNIVERGE SV8100 Default Item Related Item Input Data Programming 01~14 Selectable Display Messaging (Text Messaging) 0 = Off 1 = On Turns off or on an extension user ability to use Selectable Display Messaging.
Page 261 Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca UNIVERGE SV8100 Issue 1.0 Default Item Related Item Input Data Programming 01~14 Connected Line Identification (COLP) 0 = Off 1 = On Deny Multiple Barge-Ins 0 = Off 1 = On Allows or Denies an extension from having multiple users Barge into their conversation.
Page 262 Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Issue 1.0 UNIVERGE SV8100 Default Item Related Item Input Data Programming 01~14 Live Monitor Enabling 0 = Off 1 = On Turn off or on an extension user ability to use Live Monitor.
Page 263: Class Of Service Options For Disa/E&M
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca UNIVERGE SV8100 Issue 1.0 Program 20 : System Option Setup 20-14 : Class of Service Options for DISA/E&M Level: Description Use Program 20-14 : Class of Service Options for DISA/E&M to enable/disable DISA and tie line Class of Service options.
Page 264 Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Issue 1.0 UNIVERGE SV8100 Default Item Input Item Data COS 1~15 0 = Off External Paging 1 = On This option enables or disables a DISA or tie trunk caller ability to use the telephone system External Paging.
Page 265: Ring Cycle Setup
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca UNIVERGE SV8100 Issue 1.0 Program 20 : System Option Setup 20-15 : Ring Cycle Setup Level: Description Use Program 20-15 : Ring Cycle Setup to define the ringing cycles for each ring type.
Page 266: Table 2-7 Ringing Cycles
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Issue 1.0 UNIVERGE SV8100 Table 2-7 Ringing Cycles Number Ringing Cycle On:2.0 / Off:4.0 On:1.0 / Off:2.0 On:0.5 / Off:0.5 On:0.25 / Off:0.25 On:0.5 / Off:0.5 / On:0.5 / Off:1.5 On:0.25 / Off:0.25 / On:0.25 / Off:5.25...
Page 267: Selectable Display Messages
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca UNIVERGE SV8100 Issue 1.0 Program 20 : System Option Setup 20-16 : Selectable Display Messages Level: Description Use Program 20-16 : Selectable Display Messages to enter the Selectable Display Messages.
Page 268 Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Issue 1.0 UNIVERGE SV8100 When using DTP or DTU style telephones on the UNIVERGE SV8100 system, not all the same characters are available. Input Data Selectable Display Message Number...
Page 269: Univerge Sv8100 Issue
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca UNIVERGE SV8100 Issue 1.0 Conditions Time value must be followed by two spaces. Feature Cross Reference Selectable Display Messages Programming Manual 2 - 235...
Page 270: Operator Extension
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Issue 1.0 UNIVERGE SV8100 Program 20 : System Option Setup 20-17 : Operator Extension Level: Description Use Program 20-17 : Operator Extension to designate an operator. When an extension user dials 0 or 9 (defined by Program 11-01 Type 5), calls go to the operator selected in this program.
Page 271: Service Tone Timers
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca UNIVERGE SV8100 Issue 1.0 Program 20 : System Option Setup 20-18 : Service Tone Timers Level: Description Use Program 20-18 : Service Tone Timers to set the values for the system service tone timers.
Page 272 Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Issue 1.0 UNIVERGE SV8100 Conditions None Feature Cross Reference Distinctive Ringing, Tones, and Flash Patterns 2 - 238 Program 20 : System Option Setup...
Page 273: System Options For Caller Id
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca UNIVERGE SV8100 Issue 1.0 Program 20 : System Option Setup 20-19 : System Options for Caller ID Level: Description Use Program 20-19 : System Options for Caller ID to define the system options for the Caller ID feature.
Page 274: Message Setup For Non-Caller Id Data
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Issue 1.0 UNIVERGE SV8100 Program 20 : System Option Setup 20-20 : Message Setup for Non-Caller ID Data Level: Description Use Program 20-20 : Message Setup for Non-Caller ID Data to define the messages which are displayed when no Caller ID information is received.
Page 275: System Options For Long Conversation
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca UNIVERGE SV8100 Issue 1.0 Program 20 : System Option Setup 20-21 : System Options for Long Conversation Level: Description Use Program 20-21 : System Options for Long Conversation to define the system options for the Long Conversation feature.
Page 276: System Options For Wireless - Dect Service
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Issue 1.0 UNIVERGE SV8100 Program 20 : System Option Setup 20-22 : System Options for Wireless – DECT Service Level: Description Use Program 20-22 : System Options for Wireless – DECT Service to define the time the system waits before determining the Wireless –...
Page 277: System Options For Cti
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca UNIVERGE SV8100 Issue 1.0 Program 20 : System Option Setup 20-23 : System Options for CTI Level: Description Use Program 20-23 : System Options for CTI to define the system options for the CTI feature.
Page 278: Isdn Options
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Issue 1.0 UNIVERGE SV8100 Program 20 : System Option Setup 20-25 : ISDN Options Level: Description Use Program 20-25 : ISDN Options to define the ISDN system options. Input Data...
Page 279 Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca UNIVERGE SV8100 Issue 1.0 Input Data Item Item Input Data Default = Disable (Off) Automatic Changing System Clock When Date/ Time Information Element Received = Enable (On) = Normal – No...
Page 280: Multiplier Changing Co
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Issue 1.0 UNIVERGE SV8100 Program 20 : System Option Setup 20-26 : Multiplier Changing CO Level: Description Use Program 20-26 : Multiplier Changing CO to define the Multiplier for charging cost to each extension service class.
Page 281: Trunk To Trunk Conversation
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca UNIVERGE SV8100 Issue 1.0 Program 20 : System Option Setup 20-28 : Trunk to Trunk Conversation Level: Description Use Program 20-28 : Trunk to Trunk Conversation to define system options for Trunk to Trunk Conversation.
Page 282: Timer Class For Extension
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Issue 1.0 UNIVERGE SV8100 Program 20 : System Option Setup 20-29 : Timer Class for Extension Level: Description Use Program 20-29 : Timer Class for Extension to assign the timer class to each extension.
Page 283: Timer Class For Trunks
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca UNIVERGE SV8100 Issue 1.0 Program 20 : System Option Setup 20-30 : Timer Class for Trunks Level: Description Use Program 20-30 : Timer Class for Trunks to assign the timer class to each trunk.
Page 284: Timer Class Timer Assignment
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Issue 1.0 UNIVERGE SV8100 Program 20 : System Option Setup 20-31 : Timer Class Timer Assignment Level: Description Use Program 20-31 : Timer Class Timer Assignment to assign values to the timers on a class of service basis.
Page 285 Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca UNIVERGE SV8100 Issue 1.0 Item Related Item Input Data Default Programming 0~64800 seconds 60 seconds 22-01-03 Ring No Answer Alarm Time If a trunk rings a multiline telephone longer than this interval, the system changes the ring cadence.
Page 286 Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Issue 1.0 UNIVERGE SV8100 Item Related Item Input Data Default Programming 0~64800 seconds 10 seconds 24-02-03 Delayed Call Forwarding Time (Call Forward No Answer) If activated at an extension, Delayed Call Forwarding occurs after this time.
Page 287 Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca UNIVERGE SV8100 Issue 1.0 Conditions These timers are used when an extension or trunk is assigned to a class from 1 to 16 in 20-29-01 or 20-30-01. When the timer class is set to 0, the system-wide timer is used.
Page 288: Extension's Operator Setting
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Issue 1.0 UNIVERGE SV8100 Program 20 : System Option Setup 20-35 : Extension’s Operator Setting Level: Description Use Program 20-35 : Extension’s Operator Setting to assign an extension to an operator group.
Page 289: Trunk's Operator Setting
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca UNIVERGE SV8100 Issue 1.0 Program 20 : System Option Setup 20-36 : Trunk’s Operator Setting Level: Description Use Program 20-36 : Trunk’s Operator Setting to assign a trunk to an operator group.
Page 290: Operator Extension Group Setup
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Issue 1.0 UNIVERGE SV8100 Program 20 : System Option Setup 20-37 : Operator Extension Group Setup Level: Description Use Program 20-37 : Operator Extension Group Setup to define the operator(s) in the operator group.
Page 291: Operator Group Setting
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca UNIVERGE SV8100 Issue 1.0 Program 20 : System Option Setup 20-38 : Operator Group Setting Level: Description Use Program 20-38 : Operator Group Setting to set up priority of a call when calling an operator telephone.
Page 292 Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Issue 1.0 UNIVERGE SV8100 THIS PAGE INTENTIONALLY LEFT BLANK 2 - 258 Program 20 : System Option Setup...
Page 293: Program 21 : Outgoing Call Setup
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Program 21 : Outgoing Call Setup 21-01 : System Options for Outgoing Calls Level: Description Use Program 21-01 : System Options for Outgoing Calls to set the system options for Outgoing Call Service. Program Input Data Item...
Page 294 Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Issue 1.0 UNIVERGE SV8100 Input Data Item Related Item Input Data Default Program 0~64800 (sec) Disconnect Time when Dial Tone not Detected If 14-02-11 is enabled, the system skips over a trunk if dial tone is not detected.
Page 295 Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca UNIVERGE SV8100 Issue 1.0 Input Data Item Related Item Input Data Default Program = Trunk Dial E911 Routing Without Trunk Access Access Code If enabled (1), an extension user can...
Page 296 Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Issue 1.0 UNIVERGE SV8100 Conditions None Feature Cross Reference Central Office Calls, Placing 2 - 262 Program 21 : Outgoing Call Setup...
Page 297: Trunk Group Routing For Extensions
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca UNIVERGE SV8100 Issue 1.0 Program 21 : Outgoing Call Setup 21-02 : Trunk Group Routing for Extensions Level: Description Use Program 21-02 : Trunk Group Routing for Extensions to assign Program 14-06 routes to extensions.
Page 298: Trunk Group Routing For Trunks
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Issue 1.0 UNIVERGE SV8100 Program 21 : Outgoing Call Setup 21-03 : Trunk Group Routing for Trunks Level: Description Use Program 21-03 : Trunk Group Routing for Trunks to set the Trunk Route Table for Automatic External Call Forward.
Page 299: Toll Restriction Class For Extensions
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca UNIVERGE SV8100 Issue 1.0 Program 21 : Outgoing Call Setup 21-04 : Toll Restriction Class for Extensions Level: Description Use Program 21-04 : Toll Restriction Class for Extensions to assign a Toll Restriction class to an extension.
Page 300: Toll Restriction Class
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Issue 1.0 UNIVERGE SV8100 Program 21 : Outgoing Call Setup 21-05 : Toll Restriction Class Level: Description to set the system Toll Restriction classes Program 21-05 : Toll Restriction Class (1~15).
Page 301 Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca UNIVERGE SV8100 Issue 1.0 Item Related Item Input Data Default Description Program 1~4 = Table 1, 2, 6~15 = 0 Set the tables 1~4 when referring 21-06-07 Restriction Table to the table set up by 21-06-07.
Page 302 Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Issue 1.0 UNIVERGE SV8100 Default Toll Restriction Class Item 01: International Call Restrict Table 02: International Call Permit Table 03: --- Not Used --- 04: Max. No. Digits Table Assign.
Page 303: Toll Restriction Table Data Setup
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca UNIVERGE SV8100 Issue 1.0 Program 21 : Outgoing Call Setup 21-06 : Toll Restriction Table Data Setup Level: Description to set the system Toll Restriction Program 21-06 : Toll Restriction Table Data Setup data.
Page 304 Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Issue 1.0 UNIVERGE SV8100 Input Data Item Item Table Input Data Default Description Dial Permit Code This option lets you program the Table 1 4 = No Setting Table Permit Code Tables.
Page 305 Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca UNIVERGE SV8100 Issue 1.0 Conditions None Feature Cross Reference None Programming Manual 2 - 271...
Page 306: Toll Restriction Override Password Setup
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Issue 1.0 UNIVERGE SV8100 Program 21 : Outgoing Call Setup 21-07 : Toll Restriction Override Password Setup Level: Description Use Program 21-07 : Toll Restriction Override Password Setup to assign Toll Restriction Override codes to extension ports.
Page 307: Repeat Dial Setup
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca UNIVERGE SV8100 Issue 1.0 Program 21 : Outgoing Call Setup 21-08 : Repeat Dial Setup Level: Description Use Program 21-08 : Repeat Dial Setup to define the automatic Repeat Dial data.
Page 308: Dial Block Setup
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Issue 1.0 UNIVERGE SV8100 Program 21 : Outgoing Call Setup 21-09 : Dial Block Setup Level: Description Use Program 21-09 : Dial Block Setup to define the Dial Blocking Toll Restriction Class and Dial Block Password to be used by the Supervisor extension.
Page 309: Dial Block Restriction Class Per Extension
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca UNIVERGE SV8100 Issue 1.0 Program 21 : Outgoing Call Setup 21-10 : Dial Block Restriction Class Per Extension Level: Description Use Program 21-10 : Dial Block Restriction Class Per Extension to define the Toll Restriction Class to each extension when the extension is set for Dial Block Restriction.
Page 310: Extension Ringdown (Hotline) Assignment
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Issue 1.0 UNIVERGE SV8100 Program 21 : Outgoing Call Setup 21-11 : Extension Ringdown (Hotline) Assignment Level: Description Use Program 21-11 : Extension Ringdown (Hotline) Assignment to define the Hotline destination number for each extension number.
Page 311: Isdn Calling Party Number Setup For Trunks
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca UNIVERGE SV8100 Issue 1.0 Program 21 : Outgoing Call Setup 21-12 : ISDN Calling Party Number Setup for Trunks Level: Description Use Program 21-12 : ISDN Calling Party Number Setup for Trunks to assign Calling Party Numbers for each trunk (maximum 16 digits per entry).
Page 312: Isdn Calling Party Number Setup For Extensions
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Issue 1.0 UNIVERGE SV8100 Program 21 : Outgoing Call Setup 21-13 : ISDN Calling Party Number Setup for Extensions Level: Description Use Program 21-13 : ISDN Calling Party Number Setup for Extensions to assign each extension a Calling Party Number (maximum 16 digits per entry).
Page 313: Walking Toll Restriction Password Setup
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca UNIVERGE SV8100 Issue 1.0 Program 21 : Outgoing Call Setup 21-14 : Walking Toll Restriction Password Setup Level: Description Use Program 21-14 : Walking Toll Restriction Password Setup to assign the password and Toll Restriction Class for Walking Toll Restriction.
Page 314: Individual Trunk Group Routing For Extensions
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Issue 1.0 UNIVERGE SV8100 Program 21 : Outgoing Call Setup 21-15 : Individual Trunk Group Routing for Extensions Level: Description Use Program 21-15 : Individual Trunk Group Routing for Extensions to designate the alternate trunk access route accessed when a user dials the Alternate Trunk Route Access Code.
Page 315: Ip Trunk (Sip) Calling Party Number Setup For Trunk
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca UNIVERGE SV8100 Issue 1.0 Program 21 : Outgoing Call Setup 21-17 : IP Trunk (SIP) Calling Party Number Setup for Trunk Level: Description Use Program 21-17 : IP Trunk (SIP) Calling Party Number Setup for Trunk set the SIP calling party number for individual trunks.
Page 316: Ip Trunk (H.323) Calling Party Number Setup For Extension
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Issue 1.0 UNIVERGE SV8100 Program 21 : Outgoing Call Setup 21-18 : IP Trunk (H.323) Calling Party Number Setup for Extension Level: Description Use Program 21-18 : IP Trunk (H.323) Calling Party Number Setup for Extension to assign the Calling Party Number for each extension.
Page 317: Ip Trunk (Sip) Calling Party Number Setup For Extension
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca UNIVERGE SV8100 Issue 1.0 Program 21 : Outgoing Call Setup 21-19 : IP Trunk (SIP) Calling Party Number Setup for Extension Level: Description Use Program 21-19 : IP Trunk (SIP) Calling Party Number Setup for Extension to set the SIP calling party number for an individual extension.
Page 318: Toll Restriction For Trunks (Seized Trunk Basis Setting)
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Issue 1.0 UNIVERGE SV8100 Program 21 : Outgoing Call Setup 21-21 : Toll Restriction for Trunks (Seized Trunk Basis Setting) Level: Description Use Program 21-21 : Toll Restriction for Trunks (Seized Trunk Basis Setting) to define the toll restriction class to each trunk.
Page 319: Co Message Waiting Indication - Call Back Settings
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca UNIVERGE SV8100 Issue 1.0 Program 21 : Outgoing Call Setup 21-22 : CO Message Waiting Indication – Call Back Settings Level: Description Use Program 21-22 : CO Message Waiting Indication – Call Back Settings to define the settings of CO Message Waiting Indication.
Page 320 Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Issue 1.0 UNIVERGE SV8100 THIS PAGE INTENTIONALLY LEFT BLANK 2 - 286 Program 21 : Outgoing Call Setup...
Page 321: Program 22 : Incoming Call Setup
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Program 22 : Incoming Call Setup 22-01 : System Options for Incoming Calls Level: Description Use Program 22-01 : System Options for Incoming Calls to define the system options for incoming calls. Program Input Data Item...
Page 322 Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Issue 1.0 UNIVERGE SV8100 Input Data Item Related Item Input Data Default Description Program 0~64800 (sec) DID Pilot Call No Answer Time 0~64800 (sec) DID to Trunk to Trunk no answer...
Page 323: Incoming Call Trunk Setup
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca UNIVERGE SV8100 Issue 1.0 Program 22 : Incoming Call Setup 22-02 : Incoming Call Trunk Setup Level: Description Use Program 22-02 : Incoming Call Trunk Setup to assign the incoming trunk type for each trunk.
Page 324 Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Issue 1.0 UNIVERGE SV8100 Feature Cross Reference Central Office Calls, Answering 2 - 290 Program 22 : Incoming Call Setup...
Page 325: Trunk Ring Tone Range
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca UNIVERGE SV8100 Issue 1.0 Program 22 : Incoming Call Setup 22-03 : Trunk Ring Tone Range Level: Description Use Program 22-03 : Trunk Ring Tone Range to select the ring tone range for the trunk.
Page 326 Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Issue 1.0 UNIVERGE SV8100 Conditions None Feature Cross Reference Selectable Ring Tones 2 - 292 Program 22 : Incoming Call Setup...
Page 327: Incoming Extension Ring Group Assignment
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca UNIVERGE SV8100 Issue 1.0 Program 22 : Incoming Call Setup 22-04 : Incoming Extension Ring Group Assignment Level: Description Use Program 22-04 : Incoming Extension Ring Group Assignment to assign extensions to Ring Groups.
Page 328: Incoming Trunk Ring Group Assignment
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Issue 1.0 UNIVERGE SV8100 Program 22 : Incoming Call Setup 22-05 : Incoming Trunk Ring Group Assignment Level: Description Use Program 22-05 : Incoming Trunk Ring Group Assignment to assign trunks to incoming Ring Groups.
Page 329: Normal Incoming Ring Mode
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca UNIVERGE SV8100 Issue 1.0 Program 22 : Incoming Call Setup 22-06 : Normal Incoming Ring Mode Level: Description Use Program 22-06 : Normal Incoming Ring Mode to define whether or not an extension should ring for the Normal Incoming Ring Mode.
Page 330: Dil Assignment
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Issue 1.0 UNIVERGE SV8100 Program 22 : Incoming Call Setup 22-07 : DIL Assignment Level: Description Use Program 22-07 : DIL Assignment to assign the destination extension or Department Calling Group for each DIL Incoming trunk. A DIL rings an extension directly, without any other Access Map or Ring Group programming.
Page 331: Dil/Irg No Answer Destination
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca UNIVERGE SV8100 Issue 1.0 Program 22 : Incoming Call Setup 22-08 : DIL/IRG No Answer Destination Level: Description For DIL Delayed Ringing, use Program 22-08 : DIL/IRG No Answer Destination to assign the DIL No Answer Ring Group.
Page 332: Did Basic Data Setup
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Issue 1.0 UNIVERGE SV8100 Program 22 : Incoming Call Setup 22-09 : DID Basic Data Setup Level: Description Use Program 22-09 : DID Basic Data Setup to define the basic setting of Dial-In incoming calls for each trunk group.
Page 333 Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca UNIVERGE SV8100 Issue 1.0 Item Item Input Data Default = Disconnect (Cut) T302 Time-out Operation = Transfer (Refer to (Only Overlap Receiving Mode) Program 22-12 : DID Intercept Ring Group on page 2-306.)
Page 334: Did Translation Table Setup
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Issue 1.0 UNIVERGE SV8100 Program 22 : Incoming Call Setup 22-10 : DID Translation Table Setup Level: Description Use Program 22-10 : DID Translation Table Setup to specify the size of the DID Translation Tables.
Page 335 Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca UNIVERGE SV8100 Issue 1.0 Conditions None Feature Cross Reference Direct Inward Dialing (DID) Programming Manual 2 - 301...
Page 336: Did Translation Number Conversion
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Issue 1.0 UNIVERGE SV8100 Program 22 : Incoming Call Setup 22-11 : DID Translation Number Conversion Level: Description Use Program 22-11 : DID Translation Table Number Conversion to specify for each Translation Table entry (2000).
Page 337 Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca UNIVERGE SV8100 Issue 1.0 Key for Entering Names When entering names in the procedures below, refer to this chart. Names can have up to 12 digits. Use this keypad digit . . .
Page 338 Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Issue 1.0 UNIVERGE SV8100 Item Item Input Data Default 0 = No Setting Transfer Destination Number 1 1~100 = Incoming Group Transfer Destination Number 2 102 = In-Skin/External Voice Mail...
Page 339 Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca UNIVERGE SV8100 Issue 1.0 Conditions When the trunk type is set to 3 (DID) in 22-02-01, the DID Transfer Destination for each DID feature is not supported. This feature is supported only for DID trunks when assigned as VRS.
Page 340: Did Intercept Ring Group
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Issue 1.0 UNIVERGE SV8100 Program 22 : Incoming Call Setup 22-12 : DID Intercept Ring Group Level: Description For each DID Translation Table, use Program 22-12 : DID Intercept Ring Group to define the first destination group for DID calls.
Page 341 Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca UNIVERGE SV8100 Issue 1.0 Conditions None Feature Cross Reference Direct Inward Dialing (DID) Programming Manual 2 - 307...
Page 342: Did Trunk Group To Translation Table Assignment
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Issue 1.0 UNIVERGE SV8100 Program 22 : Incoming Call Setup 22-13 : DID Trunk Group to Translation Table Assignment Level: Description to assign the Program 22-13 : DID Trunk Group to Translation Table Assignment DID Trunk Groups to DID Translation Tables.
Page 343: Vrs Delayed Message For Irg
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca UNIVERGE SV8100 Issue 1.0 Program 22 : Incoming Call Setup 22-14 : VRS Delayed Message for IRG Level: Description Use Program 22-14 : VRS Delayed Message for IRG (Incoming Group Ring) to define for each incoming ring group the timers, VRS message number and type of tone for VRS Waiting Message.
Page 344 Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Issue 1.0 UNIVERGE SV8100 Conditions None Feature Cross Reference None 2 - 310 Program 22 : Incoming Call Setup...
Page 345: Vrs Delayed Message For Department Group
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca UNIVERGE SV8100 Issue 1.0 Program 22 : Incoming Call Setup 22-15 : VRS Delayed Message for Department Group Level: Description Use Program 22-15 : VRS Delayed Message for Department Group to define for each Department (Extension) Group the timers, VRS message number and tone kind for VRS Delayed Message.
Page 346 Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Issue 1.0 UNIVERGE SV8100 Conditions None Feature Cross Reference Department Group 2 - 312 Program 22 : Incoming Call Setup...
Page 347: Private Call Refuse Target Area Setup
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca UNIVERGE SV8100 Issue 1.0 Program 22 : Incoming Call Setup 22-16 : Private Call Refuse Target Area Setup Level: Description Use Program 22-16: Private Call Refuse Target Area Setup to define Speed Dial group number for Private Call Refuse.
Page 348: Dial-In Conversion Table Area Setup For Time Pattern
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Issue 1.0 UNIVERGE SV8100 Program 22 : Incoming Call Setup 22-17 : Dial-In Conversion Table Area Setup for Time Pattern Level: Description Use Program 22-17: Dial-In Conversion Table Area Setup for Time Pattern to define Time Zone and Dial-In Conversion Table (Program 22-11) for Time Pattern.
Page 349: Private Call Assignment Setup
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca UNIVERGE SV8100 Issue 1.0 Program 22 : Incoming Call Setup 22-18 : Private Call Assignment Setup Level: Description Use Program 22-18: Private Call Assignment Setup to define assignment and incoming ring pattern for Private Calls.
Page 350: Flexible Ringing By Caller Id Setup
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Issue 1.0 UNIVERGE SV8100 Program 22 : Incoming Call Setup 22-20 : Flexible Ringing by Caller ID Setup Level: Description Use Program 22-20: Flexible Ringing by Caller ID Setup to set flexible ringing by Caller ID per timer pattern mode.
Page 351: Program 23 : Answer Features Setup
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Program 23 : Answer Features Setup 23-02 : Call Pickup Groups Level: Description Use Program 23-02 : Call Pickup Groups to assign extensions to Call Pickup Groups. This program also lets you assign an extension Call Pickup Group Program priority.
Page 352: Universal Answer/Auto Answer
(defined in Program 14-06). The extension user ringing calls, however, always have priority over calls ringing other co-worker extensions. Refer to the Line Preference feature in the UNIVERGE SV8100 Features and Specifications Manual for more information. Make one entry for each Night Service mode.
Page 353 Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca UNIVERGE SV8100 Issue 1.0 Conditions None Feature Cross Reference Line Preference Night Service Programming Manual 2 - 319...
Page 354: Ringing Line Preference For Virtual Extensions
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Issue 1.0 UNIVERGE SV8100 Program 23 : Answer Features Setup 23-04 : Ringing Line Preference for Virtual Extensions Level: Description Use Program 23-04 : Ringing Line Preference for Virtual Extensions to set the off-hook automatic response priority for calls ringing virtual extension keys on a telephone.
Page 355: Program 24 : Hold/Transfer Setup
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Program 24 : Hold/Transfer Setup 24-01 : System Options for Hold Level: Description Use Program 24-01 : System Options for Hold to define the system options for the Hold feature. Program Input Data Item...
Page 356 Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Issue 1.0 UNIVERGE SV8100 Input Data (Continued) Item Related Item Input Data Default Program 0~64800 (sec) 20-11-19 Park Hold Time – Normal A call left parked longer than this time...
Page 357: System Options For Transfer
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca UNIVERGE SV8100 Issue 1.0 Program 24 : Hold/Transfer Setup 24-02 : System Options for Transfer Level: Description Use Program 24-02 : System Options for Transfer to define the system options for the Transfer feature.
Page 358 Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Issue 1.0 UNIVERGE SV8100 Input Data (Continued) Item Related Item Input Data Default Program 0~64800 (sec) 1800 14-01-25 Trunk-to-Trunk Transfer Release Warning Tone 20-28-01 20-28-02 Time starts when a trunk begins talking with...
Page 359: Park Group
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca UNIVERGE SV8100 Issue 1.0 Program 24 : Hold/Transfer Setup 24-03 : Park Group Level: Description Use Program 24-03 : Park Group to assign an extension to a Park Group. The system allows a total of 64 Park Groups.
Page 360: Automatic Trunk-To-Trunk Transfer Target Setup
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Issue 1.0 UNIVERGE SV8100 Program 24 : Hold/Transfer Setup 24-04 : Automatic Trunk-to-Trunk Transfer Target Setup Level: Description Use Program 24-04 : Automatic Trunk-to-Trunk Transfer Target Setup to assign the Speed Dialing number bin which should be used as the destination of the Automatic Trunk-to-Trunk Transfer.
Page 361: Department Group Transfer Target Setup
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca UNIVERGE SV8100 Issue 1.0 Program 24 : Hold/Transfer Setup 24-05 : Department Group Transfer Target Setup Level: Description Use Program 24-05 : Department Group Transfer Target Setup to assign the Speed Dialing bin which is used as the destination of the extension for the Extension Group.
Page 362: Fixed Call Forwarding
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Issue 1.0 UNIVERGE SV8100 Program 24 : Hold/Transfer Setup 24-06 : Fixed Call Forwarding Level: Description For each extension/virtual extension port, use Program 24-06 : Fixed Call Forwarding to assign the Fixed Call Forwarding Type (0~4) and the destination extension/virtual extension.
Page 363: Fixed Call Forward Off-Premise
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca UNIVERGE SV8100 Issue 1.0 Program 24 : Hold/Transfer Setup 24-07 : Fixed Call Forward Off-Premise Level: Description Use Program 24-07 : Fixed Call Forward Off-Premise to assign the Fixed Call Forwarding Off-Premise telephone number for each extension/virtual extension.
Page 364: Call Forward For Centrex
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Issue 1.0 UNIVERGE SV8100 Program 24 : Hold/Transfer Setup 24-08 : Call Forward for Centrex Level: Description Use Program 24-08 : Call Forward for Centrex to assign the Call Forwarding type and Call Forwarding for Centrex telephone number for each extension/virtual extension.
Page 365: Call Forward Split Settings
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca UNIVERGE SV8100 Issue 1.0 Program 24 : Hold/Transfer Setup 24-09 : Call Forward Split Settings Level: Description Use Program 24-09 : Call Forward Split Settings to assign Call Forwarding Type and the destination numbers for each extension/virtual extension.
Page 366 Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Issue 1.0 UNIVERGE SV8100 Item Input Data Default Call Forwarding Destination for CTX/PBX for All Call, No Answer: None 0~9, , , R, @ (Up to 24 digits) None...
Page 367: Program 25 : Vrs/Disa Setup
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Program 25 : VRS/DISA Setup 25-01 : VRS/DISA Line Basic Data Setup Level: Description Use Program 25-01 : VRS/DISA Line Basic Data Setup to define the basic setting of each VRS/DISA line. Program Input Data Trunk Port Number...
Page 368: Did/Disa Vrs Message
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Issue 1.0 UNIVERGE SV8100 Program 25 : VRS/DISA Setup 25-02 : DID/DISA VRS Message Level: Description Use Program 25-02 : DID/DISA VRS Message to assign the VRS message number to be used as the Automated Attendant Message for each trunk which is assigned as a VRS/DISA.
Page 369: Vrs/Disa Transfer Ring Group With Incorrect Dialing
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca UNIVERGE SV8100 Issue 1.0 Program 25 : VRS/DISA Setup 25-03 : VRS/DISA Transfer Ring Group With Incorrect Dialing Level: Description Use Program 25-03 : VRS/DISA Transfer Ring Group With Incorrect Dialing to set what happens to a call when the DISA or Automated Attendant caller dials incorrectly or waits too long to dial.
Page 370: Vrs/Disa Transfer Ring Group With No Answer/Busy
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Issue 1.0 UNIVERGE SV8100 Program 25 : VRS/DISA Setup 25-04 : VRS/DISA Transfer Ring Group With No Answer/Busy Level: Description Use Program 25-04 : VRS/DISA Transfer Ring Group With No Answer/Busy to set the operating mode of each DISA trunk.
Page 371: Vrs/Disa Error Message Assignment
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca UNIVERGE SV8100 Issue 1.0 Program 25 : VRS/DISA Setup 25-05 : VRS/DISA Error Message Assignment Level: Description Use Program 25-05 : VRS/DISA Error Message Assignment to assign the VRS message number to be used as the Automated Attendant error message.
Page 372: Vrs/Disa One-Digit Code Attendant Setup
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Issue 1.0 UNIVERGE SV8100 Program 25 : VRS/DISA Setup 25-06 : VRS/DISA One-Digit Code Attendant Setup Level: Description Use Program 25-06 : VRS/DISA One-Digit Code Attendant Setup to set up single digit dialing through the VRS.
Page 373 Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca UNIVERGE SV8100 Issue 1.0 Conditions Outside caller may not be able to dial individual extensions or lines if the same first digit is defined here. Feature Cross Reference Direct Inward System Access (DISA)
Page 374: System Timers For Vrs/Disa
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Issue 1.0 UNIVERGE SV8100 Program 25 : VRS/DISA Setup 25-07 : System Timers for VRS/DISA Level: Description Use Program 25-07 : System Timers for VRS/DISA to set the value for the system timers which affect DID and DISA.
Page 375 Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca UNIVERGE SV8100 Issue 1.0 Input Data Item Input Related Item Default Data Program 0~64800 3600 14-01-25 Long Conversation Warning Tone Time 20-28-01 (sec) Determine the time a DISA caller or any trunk-to-trunk...
Page 376: Disa User Id Setup
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Issue 1.0 UNIVERGE SV8100 Program 25 : VRS/DISA Setup 25-08 : DISA User ID Setup Level: Description Use Program 25-08 : DISA User ID Setup to set the 6-digit DISA password for each user.
Page 377: Class Of Service For Disa Users
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca UNIVERGE SV8100 Issue 1.0 Program 25 : VRS/DISA Setup 25-09 : Class of Service for DISA Users Level: Description Use Program 25-09 : Class of Service for DISA Users to set the DISA Class of Service for each user.
Page 378: Trunk Group Routing For Disa
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Issue 1.0 UNIVERGE SV8100 Program 25 : VRS/DISA Setup 25-10 : Trunk Group Routing for DISA Level: Description Use Program 25-10 : Trunk Group Routing for DISA to assign the Trunk Group route chosen when a user places a DISA call to the system and dials 9.
Page 379: Disa Toll Restriction Class
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca UNIVERGE SV8100 Issue 1.0 Program 25 : VRS/DISA Setup 25-11 : DISA Toll Restriction Class Level: Description For systems that use Toll Restriction, use Program 25-11 : DISA Toll Restriction Class to assign a Toll Restriction Class (1-15) to each DISA user (1~15).
Page 380: Alternate Trunk Group Routing For Disa
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Issue 1.0 UNIVERGE SV8100 Program 25 : VRS/DISA Setup 25-12 : Alternate Trunk Group Routing for DISA Level: Description Use Program 25-12 : Alternate Trunk Group Routing for DISA to define the trunk route selected when a DISA caller dials the Alternate Trunk Access Code.
Page 381: System Option For Disa
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca UNIVERGE SV8100 Issue 1.0 Program 25 : VRS/DISA Setup 25-13 : System Option for DISA Level: Description Use Program 25-13 : System Option for DISA to enter the password DISA callers must dial before the system allows them to record, listen to and or erase the VRS messages.
Page 382 Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Issue 1.0 UNIVERGE SV8100 THIS PAGE INTENTIONALLY LEFT BLANK 2 - 348 Program 25 : VRS/DISA Setup...
Page 383: Program 26 : Ars Service
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Program 26 : ARS Service 26-01 : Automatic Route Selection Service Level: Description Use Program 26-01 : Automatic Route Selection Service to define the system options for Automatic Route Selection (ARS). Program Input Data Item...
Page 384 Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Issue 1.0 UNIVERGE SV8100 Conditions None Feature Cross Reference Automatic Route Selection 2 - 350 Program 26 : ARS Service...
Page 385: Dial Analysis Table For Ars/Lcr
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca UNIVERGE SV8100 Issue 1.0 Program 26 : ARS Service 26-02 : Dial Analysis Table for ARS/LCR Level: Description Use Program 26-02 : Dial Analysis Table for ARS/LCR to set pre-transaction tables for selecting Automatic Route Selection (ARS).
Page 386 Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Issue 1.0 UNIVERGE SV8100 Item Related Item Input Data Default Programming 0~16 26-12 Network Specified Parameter Table Conditions None Feature Cross Reference Automatic Route Selection 2 - 352 Program 26 : ARS Service...
Page 387: Ars Dial Treatments
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca UNIVERGE SV8100 Issue 1.0 Program 26 : ARS Service 26-03 : ARS Dial Treatments Level: Description Use Program 26-03 : ARS to assign the 15 Dial Treatments for Dial Treatments automatic ARS dialing translation.
Page 388 Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Issue 1.0 UNIVERGE SV8100 Input Data Dial Treatment Table Number 1~15 Item Item Input Data Default 24 characters maximum No Setting Treatment Code Conditions None Feature Cross Reference Automatic Route Selection...
Page 389: Ars Class Of Service
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca UNIVERGE SV8100 Issue 1.0 Program 26 : ARS Service 26-04 : ARS Class of Service Level: Description Use Program 26-04 : AR to set the ARS Class of Service for an S Class of Service extension.
Page 390: Transit Network Id Table
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Issue 1.0 UNIVERGE SV8100 Program 26 : ARS Service 26-11 : Transit Network ID Table Level: Description Use Program 26-11 : Transit Network ID Table to define Transit Network ID for Alternate carrier access, which is referred from Program 26-03.
Page 391: Network Specific Parameter Table For Ars
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca UNIVERGE SV8100 Issue 1.0 Program 26 : ARS Service 26-12 : Network Specific Parameter Table for ARS Level: Description Use Program 26-12 : Network Specific Parameter Table for ARS to define the Network Specific Parameter Table.
Page 392 Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Issue 1.0 UNIVERGE SV8100 THIS PAGE INTENTIONALLY LEFT BLANK 2 - 358 Program 26 : ARS Service...
Page 393: Program 30 : Dss/Dls Console Setup
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Program 30 : DSS/DLS Console Setup 30-01 : DSS Console Operating Mode Level: Description Use Program 30-01 : DSS Console Operating Mode to set the mode of the system DSS Consoles. The entry for this option applies to all the system DSS Program Consoles.
Page 394: Dss Console Extension Assignment
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Issue 1.0 UNIVERGE SV8100 Program 30 : DSS/DLS Console Setup 30-02 : DSS Console Extension Assignment Level: Description Use Program 30-02 : DSS Console Extension Assignment to identify which extensions have DSS Consoles connected.
Page 395: Dss Console Key Assignment
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca UNIVERGE SV8100 Issue 1.0 Program 30 : DSS/DLS Console Setup 30-03 : DSS Console Key Assignment Level: Description Use Program 30-03 : DSS Console Key Assignments to customize the key assignments for 60-button DSS Consoles.
Page 396 Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Issue 1.0 UNIVERGE SV8100 Function Number List [1] General functional level (00~99) Function Function Additional Data LED Indication Number --- Not Used --- DSS/One-Touch Extension Number or any Red On: Extension Busy...
Page 397 Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca UNIVERGE SV8100 Issue 1.0 Function Number List (Continued) [1] General functional level (00~99) Function Function Additional Data LED Indication Number External All Call Paging Red On: Active Internal Group Paging...
Page 398 Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Issue 1.0 UNIVERGE SV8100 Function Number List (Continued) [1] General functional level (00~99) Function Function Additional Data LED Indication Number Rapid Blink (Red): Under Monitored Room Monitoring Slow Blink (Red): Under Monitoring...
Page 399 Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca UNIVERGE SV8100 Issue 1.0 Function Number List (Continued) [1] General functional level (00~99) Function Function Additional Data LED Indication Number General Purpose LED 001~100: Rapid Blink (Red) Indication 101~200:...
Page 400 Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Issue 1.0 UNIVERGE SV8100 Function Number List (Continued) [1] General functional level (00~99) Function Function Additional Data LED Indication Number Tandem Ringing 0 = Cancel Red On: Active 1 = Set...
Page 401 Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca UNIVERGE SV8100 Issue 1.0 Function Number List (Continued) [2] Appearance Function Level ( 00 - 99) (Service Code 752) Park Key Park Number (01~64) --- Not Used --- Trunk Access Via Networking...
Page 402: Dss Console Alternate Answer
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Issue 1.0 UNIVERGE SV8100 Program 30 : DSS/DLS Console Setup 30-04 : DSS Console Alternate Answer Level: Description Use Program 30-04 : DSS Console Alternate Answer to assign the alternate DSS console station in case off-duty mode is set (by pressing the ALT key on the DSS console).
Page 403: Dss Console Lamp Table
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca UNIVERGE SV8100 Issue 1.0 Program 30 : DSS/DLS Console Setup 30-05 : DSS Console Lamp Table Level: Description Use Program 32-05 : DSS Console Lamp Table to define the LED patterns for functions on the DSS consoles.
Page 404: Table 2-9 Led Patterns For Dss Console
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Issue 1.0 UNIVERGE SV8100 Table 2-9 LED Patterns for DSS Console Conditions None Feature Cross Reference Direct Station Selection (DSS) Console 2 - 370 Program 30 : DSS/DLS Console Setup...
Page 405: Dss Console Ip Terminal Setup
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca UNIVERGE SV8100 Issue 1.0 Program 30 : DSS/DLS Console Setup 30-10 : DSS Console IP Terminal Setup Level: Description Use Program 30-10 : DSS Console IP Terminal Setup to set the MAC address for a particular IP DSS Console.
Page 406 Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Issue 1.0 UNIVERGE SV8100 THIS PAGE INTENTIONALLY LEFT BLANK 2 - 372 Program 30 : DSS/DLS Console Setup...
Page 407: Program 31 : Paging Setup
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Program 31 : Paging Setup 31-01 : System Options for Internal/External Paging Level: Description Use Program 31-01 : System Options for Internal/External Paging to define the system options for Internal/External Paging. Program The system shows the name you program on the telephone display.
Page 408 Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Issue 1.0 UNIVERGE SV8100 Key for Entering Names (Continued) When entering names in the procedures below, refer to this chart. Names can have up to 12 digits. Use this keypad When you want to.
Page 409: Internal Paging Group Assignment
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca UNIVERGE SV8100 Issue 1.0 Program 31 : Paging Setup 31-02 : Internal Paging Group Assignment Level: Description Use Program 31-02 : Internal Paging Group Assignment to assign extensions to Internal Paging Groups (i.e., Page Zones).
Page 410: Internal Paging Group Settings
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Issue 1.0 UNIVERGE SV8100 Program 31 : Paging Setup 31-03 : Internal Paging Group Settings Level: Description Use Program 31-03 : Internal Paging Group Settings to assign names to Internal Paging Groups (i.e., Page Zones) and to define the splash tone for Internal Paging.
Page 411 Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca UNIVERGE SV8100 Issue 1.0 Key for Entering Names When entering names in the procedures below, refer to this chart. Names can have up to 12 digits. Use this keypad When you want to.
Page 412 Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Issue 1.0 UNIVERGE SV8100 Conditions None Feature Cross Reference Paging, Internal 2 - 378 Program 31 : Paging Setup...
Page 413: External Paging Zone Group
External Paging group. Users call the External Paging group when broadcasting announcements to the external zone. When programming, the zones on the PGD(2)-U10 ADP are numbers 1~8. On the UNIVERGE SV8100 system, the CD-CP00-US zone is number 9.
Page 414: Universal Night Answer/Ring Over Page
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Issue 1.0 UNIVERGE SV8100 Program 31 : Paging Setup 31-05 : Universal Night Answer/Ring Over Page Level: Description Use Program 31-05 : Universal Night Answer/Ring Over Page to assign Universal Night Answer ringing to each External Paging zone.
Page 415: External Speaker Control
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca UNIVERGE SV8100 Issue 1.0 Program 31 : Paging Setup 31-06 : External Speaker Control Level: Description Use Program 31-06 : External Speaker Control to define the settings for the external speaker using an amplifier.
Page 416 Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Issue 1.0 UNIVERGE SV8100 Conditions None Feature Cross Reference Paging, External 2 - 382 Program 31 : Paging Setup...
Page 417: Combined Paging Assignments
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca UNIVERGE SV8100 Issue 1.0 Program 31 : Paging Setup 31-07 : Combined Paging Assignments Level: Description Use Program 31-07 : Combined Paging Assignments to assign an External Paging Group (0~8) to an Internal Paging Zone (0~64) for Combined Paging. When an extension user makes a Combined Page, they simultaneously broadcast into both the External and Internal Zone.
Page 418: Bgm On External Paging
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Issue 1.0 UNIVERGE SV8100 Program 31 : Paging Setup 31-08 : BGM on External Paging Level: Description Use Program 31-08 : BGM on External Paging to set the Background Music option for each External Paging zone.
Page 419: Program 32 : Door Box And Sensor Setup
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Program 32 : Door Box and Sensor Setup 32-01 : Door Box Timers Setup Level: Description Use Program 32-01 : Door Box Timers Setup to assign the timers used for the Door Box.
Page 420: Door Box Ring Assignment
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Issue 1.0 UNIVERGE SV8100 Program 32 : Door Box and Sensor Setup 32-02 : Door Box Ring Assignment Level: Description Use Program 32-02 : Door Box Ring Assignment to assign the extension which rings when a caller presses the associated Door Box call button.
Page 421: Door Box Basic Setup
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca UNIVERGE SV8100 Issue 1.0 Program 32 : Door Box and Sensor Setup 32-03 : Door Box Basic Setup Level: Description Use Program 32-03 : Door Box Basic Setup to select the chime pattern and gain level for each Door Box.
Page 422: Door Box Name Setup
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Issue 1.0 UNIVERGE SV8100 Program 32 : Door Box and Sensor Setup 32-04 : Door Box Name Setup Level: Description Use Program 32-04 : Door Box Name Setup to define the name of each Door Box.
Page 423: Program 33 : Cta And Aci Setup
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Program 33 : CTA and ACI Setup 33-01 : ACI Port Type Setup Level: Description Use Program 33-01 : ACI Port Type Setup to set the function of each software port on an Analog Communications Interface.
Page 424: Aci Department Calling Group
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Issue 1.0 UNIVERGE SV8100 Program 33 : CTA and ACI Setup 33-02 : ACI Department Calling Group Level: Description Use Program 33-02 : ACI Department Calling Group to assign ACI ports to Department Groups.
Page 425: Program 34 : Tie Line Setup
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Program 34 : Tie Line Setup 34-01 : E&M Tie Line Basic Setup Level: Description Use Program 34-01 : E&M Tie Line Basic Setup to define the basic settings for each E&M Tie line.
Page 426 Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Issue 1.0 UNIVERGE SV8100 Conditions None Feature Cross Reference Tie Lines 2 - 392 Program 34 : Tie Line Setup...
Page 427: E&M Tie Line Class Of Service
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca UNIVERGE SV8100 Issue 1.0 Program 34 : Tie Line Setup 34-02 : E&M Tie Line Class of Service Level: Description Use Program 34-02 : E&M Tie Line Class of Service to assign a Class of Service to a Tie line (there are 15 Tie line Classes of Service).
Page 428: Trunk Group Routing For E&M Tie Lines
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Issue 1.0 UNIVERGE SV8100 Program 34 : Tie Line Setup 34-03 : Trunk Group Routing for E&M Tie Lines Level: Description Use Program 34-03 : Trunk Group Routing for E&M Tie Lines to assign the trunk group route 1~8 or 1~100) chosen when a user seizes a Tie Line and dials 9.
Page 429: E&M Tie Line Toll Restriction Class
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca UNIVERGE SV8100 Issue 1.0 Program 34 : Tie Line Setup 34-04 : E&M Tie Line Toll Restriction Class Level: Description Use Program 34-04 : E&M Tie Line Toll Restriction Class to enter a Toll Restriction Class for each Tie Line.
Page 430: Tie Line Outgoing Call Restriction
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Issue 1.0 UNIVERGE SV8100 Program 34 : Tie Line Setup 34-05 : Tie Line Outgoing Call Restriction Level: Description Use Program 34-05 : Tie Line Outgoing Call Restriction to build a restriction matrix for outgoing trunk calls placed from an inbound trunk (e.g., dialed from a Tie Line).
Page 431: Add/Delete Digit For E&M Tie Line
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca UNIVERGE SV8100 Issue 1.0 Program 34 : Tie Line Setup 34-06 : Add/Delete Digit for E&M Tie Line Level: Description Use Program 34-06 : Add/Delete Digit for E&M Tie Line to set digits that the system should add or delete for Tie Lines.
Page 432: E&M Tie Line Timer
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Issue 1.0 UNIVERGE SV8100 Program 34 : Tie Line Setup 34-07 : E&M Tie Line Timer Level: Description Use Program 34-07 : E&M Tie Line Timer to define the system service tone timers.
Page 433: Toll Restriction Data For E&M Tie Lines
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca UNIVERGE SV8100 Issue 1.0 Program 34 : Tie Line Setup 34-08 : Toll Restriction Data for E&M Tie Lines Level: Description Use Program 34-08 : Toll Restriction Data for E&M Tie Lines to define the toll restriction data for E&M Tie Lines.
Page 434: Ani/Dnis Service Options
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Issue 1.0 UNIVERGE SV8100 Program 34 : Tie Line Setup 34-09 : ANI/DNIS Service Options Level: Description Use Program 34-09 : ANI/DNIS Service Options to define the ANI//DNIS service option setup for E&M Class of Service.
Page 435 Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca UNIVERGE SV8100 Issue 1.0 Default Item Related Name Input Data Program COS 2~15 = SPD Table 13-04-01 Route Table Setup of Target Dial 13-04-03 (Program 13-03) The option sets how the system uses the...
Page 436 Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Issue 1.0 UNIVERGE SV8100 Default Item Related Name Input Data Program COS 2~15 = Play Busy or 25-04 Routing When Destination Busy or No Answer Ringback Tone to Caller (Busy/...
Page 437: Digits Delete For T1 Ani Assignment
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca UNIVERGE SV8100 Issue 1.0 Program 34 : Tie Line Setup 34-10 : Digits Delete for T1 ANI Assignment Level: Description Use Program 34-10 : Digits Delete for T1 ANI Assignment to delete the Information Digits received from the Network on Feature Group D Trunks.
Page 438 Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Issue 1.0 UNIVERGE SV8100 THIS PAGE INTENTIONALLY LEFT BLANK 2 - 404 Program 34 : Tie Line Setup...
Page 439: Program 35 : Smdr Account Code Setup
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Program 35 : SMDR Account Code Setup 35-01 : SMDR Options Level: Description Use Program 35-01 : SMDR Options to set the SMDR (Station Message Detail Recording) options for each of the eight SMDR ports. Refer to the Program following chart for a description of each option, its range and default setting.
Page 440 Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Issue 1.0 UNIVERGE SV8100 Item Item Input Data Default 0~65535 (sec) (0 = All) Minimum Call Duration The duration of the call must be at least this time to be included on the SMDR report.
Page 441: Smdr Output Options
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca UNIVERGE SV8100 Issue 1.0 Program 35 : SMDR Account Code Setup 35-02 : SMDR Output Options Level: Description Use Program 35-02 : SMDR Output Options to set the SMDR (Station Message Detail Recording) output options for each of the eight SMDR ports.
Page 442 Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Issue 1.0 UNIVERGE SV8100 Item Item Input Data Default = Not Displayed Toll Charge Cost = Displayed Set this option to (1) have the SMDR report include toll charges.
Page 443 Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca UNIVERGE SV8100 Issue 1.0 Item Item Input Data Default = Normal Print Mode for Caller Name of Incoming Call = Line Feed Determine how SMDR should print Caller Name of Incoming Call.
Page 444: Smdr Port Assignment For Trunk Group
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Issue 1.0 UNIVERGE SV8100 Program 35 : SMDR Account Code Setup 35-03 : SMDR Port Assignment for Trunk Group Level: Description Use Program 35-03 : SMDR Port Assignment for Trunk Group to assign the SMDR port for each trunk group.
Page 445: Smdr Port Assignment For Department Groups
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca UNIVERGE SV8100 Issue 1.0 Program 35 : SMDR Account Code Setup 35-04 : SMDR Port Assignment for Department Groups Level: Description Use Program 35-04 : SMDR Port Assignment for Department Groups to assign the SMDR port for each Department Group.
Page 446: Account Code Setup
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Issue 1.0 UNIVERGE SV8100 Program 35 : SMDR Account Code Setup 35-05 : Account Code Setup Level: Description to set various Account Code options for an Program 35-05 : Account Code Setup extension Class of Service.
Page 447 Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca UNIVERGE SV8100 Issue 1.0 Conditions None Feature Cross Reference Account Codes Programming Manual 2 - 413...
Page 448: Verified Account Code Table
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Issue 1.0 UNIVERGE SV8100 Program 35 : SMDR Account Code Setup 35-06 : Verified Account Code Table Level: Description to enter Account Codes into the Program 35-06 : Verified Account Code Table Verified Account Code list.
Page 449: Program 40 : Voice Recording System
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Program 40 : Voice Recording System 40-01 : Voice Mail Basic Setup Level: Description to define the basic operation of Program 40-01 : Voice Mail Basic Setup Voice Mail. Program Input Data Item...
Page 450: Mailbox Setup
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Issue 1.0 UNIVERGE SV8100 Program 40 : Voice Recording System 40-02 : Mailbox Setup Level: Description to define the mailbox of the Voice Mail. Program 40-02 : Mailbox Setup There are a maximum of 500 mailboxes.
Page 451: Message Recording Setup
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca UNIVERGE SV8100 Issue 1.0 Program 40 : Voice Recording System 40-03 : Message Recording Setup Level: Description to define the auto-answering operation Program 40-03 : Message Recording Setup of the Voice Mail.
Page 452: Live Recording Setup
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Issue 1.0 UNIVERGE SV8100 Program 40 : Voice Recording System 40-04 : Live Recording Setup Level: Description to define the conversation recording Program 40-04 : Live Recording Setup operation of the Voice Mail.
Page 453: Call Information Setup
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca UNIVERGE SV8100 Issue 1.0 Program 40 : Voice Recording System 40-05 : Call Information Setup Level: Description to define the incoming notice of the Voice Program 40-05 : Call Information Setup Mail.
Page 454: Voice Mail Automated Attendant Data Setup
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Issue 1.0 UNIVERGE SV8100 Program 40 : Voice Recording System 40-06 : Voice Mail Automated Attendant Data Setup Level: Description to define the outside Program 40-06 : Voice Mail Automated Attendant Data Setup lines to use the Automated Attendant recording operation of the Voice Mail.
Page 455: Voice Prompt Language Assignment For Vrs
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca UNIVERGE SV8100 Issue 1.0 Program 40 : Voice Recording System 40-07 : Voice Prompt Language Assignment for VRS Level: Description to specify the Program 40-07 : Voice Prompt Language Assignment for VRS language to be used for the VRS prompts.
Page 456: Voice Prompt Language Assignment For Mailboxes
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Issue 1.0 UNIVERGE SV8100 Program 40 : Voice Recording System 40-08 : Voice Prompt Language Assignment for Mailboxes Level: Description to select the Program 40-08 : Voice Prompt Language Assignment for Mailboxes language to be used for the mailboxes.
Page 457: Voice Mail Multiple Address Group Setup
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca UNIVERGE SV8100 Issue 1.0 Program 40 : Voice Recording System 40-09 : Voice Mail Multiple Address Group Setup Level: Description to define the broadcast Program 40-09 : Voice Mail Multiple Address Group Setup group of a Voice Mail mailbox.
Page 458: Voice Announcement Service Option
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Issue 1.0 UNIVERGE SV8100 Program 40 : Voice Recording System 40-10 : Voice Announcement Service Option Level: Description define the system options for Program 40-10 : Voice Announcement Service Option the Voice Announcement feature.
Page 459 Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca UNIVERGE SV8100 Issue 1.0 Input Data Item Item Input Data Default 0~101( Set VRS Message for Caller ID Refuse 0 = No message) (VRS Msg CID) (101 = Fixed...
Page 460: Preamble Message Assignment
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Issue 1.0 UNIVERGE SV8100 Program 40 : Voice Recording System 40-11 : Preamble Message Assignment Level: Description to assign the VRS message Program 40-11 : Preamble Message Assignment number to be used as the Preamble Message for each trunk. When the extension user answers the incoming call, the assigned VRS message is sent to the outside caller.
Page 461: Program 41 : Acd Setup
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Program 41 : ACD Setup 41-01 : System Options for ACD Level: Description In Program 41-01 : System Options for ACD define the system options for the ACD feature. Program Input Data Item...
Page 462: Acd Group And Agent Assignments
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Issue 1.0 UNIVERGE SV8100 Program 41 : ACD Setup 41-02 : ACD Group and Agent Assignments Level: Description In Program 41-02 : ACD Group and Agent Assignments, for each ACD extension number, assign an ACD Group (1~64).
Page 463: Incoming Ring Group Assignment For Acd Group
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca UNIVERGE SV8100 Issue 1.0 Program 41 : ACD Setup 41-03 : Incoming Ring Group Assignment for ACD Group Level: Description In Program 41-03 : Incoming Ring Group Assignment for ACD Group, for each incoming trunk group set up in Program 22-05, designate which ACD Group (1~64) the trunks should ring for each of the eight Work Periods.
Page 464 Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Issue 1.0 UNIVERGE SV8100 Conditions None Feature Cross Reference Automatic Call Distribution (ACD) Ring Groups 2 - 430 Program 41 : ACD Setup...
Page 465: Acd Group Supervisor
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca UNIVERGE SV8100 Issue 1.0 Program 41 : ACD Setup 41-04 : ACD Group Supervisor Level: Description For each ACD Group (1~64), use to assign Program 41-04 : ACD Group Supervisor the group supervisor extension and operating mode.
Page 466: Acd Agent Work Schedules
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Issue 1.0 UNIVERGE SV8100 Program 41 : ACD Setup 41-05 : ACD Agent Work Schedules Level: Description to set up the Work Schedules for Program 41-05 : ACD Agent Work Schedules ACD Agents and Groups.
Page 467: Trunk Work Schedules
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca UNIVERGE SV8100 Issue 1.0 Program 41 : ACD Setup 41-06 : Trunk Work Schedules Level: Description to set up the Work Schedules for trunks. Program 41-06 : Trunk Work Schedules For each Work Schedule (1~4), designate the start and stop times for each of the eight Work Periods.
Page 468: Acd Weekly Schedule Setup
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Issue 1.0 UNIVERGE SV8100 Program 41 : ACD Setup 41-07 : ACD Weekly Schedule Setup Level: Description to assign the four Work Schedules Program 41-07 : ACD Weekly Schedule Setup (1~4) to days of the week.
Page 469: Acd Overflow Options
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca UNIVERGE SV8100 Issue 1.0 Program 41 : ACD Setup 41-08 : ACD Overflow Options Level: Description For each ACD Group (1~64), use to assign the Program 41-08 : ACD Overflow Options overflow mode (0~9), destination and announcement message types.
Page 470 Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Issue 1.0 UNIVERGE SV8100 Item Item Input Data Default 1~100 (Used when 41-08-02 is set to 68) Incoming Ring Group when Overflow Conditions None Feature Cross Reference Automatic Call Distribution (ACD)
Page 471: Acd Overflow Table Setting
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca UNIVERGE SV8100 Issue 1.0 Program 41 : ACD Setup 41-09 : ACD Overflow Table Setting Level: Description Use Program 41-09 : ACD Overflow Table Setting to define the ACD group to which a call is transferred when overflow occurs.
Page 472: Aci Delay Announcement
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Issue 1.0 UNIVERGE SV8100 Program 41 : ACD Setup 41-10 : ACI Delay Announcement Level: Description to define the ACI port number to be Program 41-10 : ACI Delay Announcement used for the delay announcement.
Page 473: Vrs Delay Announcement
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca UNIVERGE SV8100 Issue 1.0 Program 41 : ACD Setup 41-11 : VRS Delay Announcement Level: Description to assign the VRS message number to Program 41-11 : VRS Delay Announcement be used as the message source for the 1st and 2nd Delay Announcement Messages.
Page 474 Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Issue 1.0 UNIVERGE SV8100 Item Item Input Data Default 0 = Disable Queue Depth Announcement 1 = After 1st (1st) Input when the Queue Depth Announcement will be 2 = After 2nd (2nd) played.
Page 475: Night Announcement Setup
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca UNIVERGE SV8100 Issue 1.0 Program 41 : ACD Setup 41-12 : Night Announcement Setup Level: Description Use Program 41-12 : Night Announcement Setup to define the night announce voice resource and sending time for each ACD group. Night announcement availability depends on the setting in Program 41-03-02.
Page 476: Vrs Message Number For Night Announcement
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Issue 1.0 UNIVERGE SV8100 Program 41 : ACD Setup 41-13 : VRS Message Number for Night Announcement Level: Description Use Program 41-13 : VRS Message Number for Night Announcement to define the VRS message number to be used as the night announcement.
Page 477: Acd Options Setup
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca UNIVERGE SV8100 Issue 1.0 Program 41 : ACD Setup 41-14 : ACD Options Setup Level: Description Use Program 41-14 : ACD Options Setup to set various options for ACD Groups.
Page 478 Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Issue 1.0 UNIVERGE SV8100 Item Item Input Data Default = No change to Off Duty mode Automatic Off Duty for SLT = Change to Off Duty mode Enable/disable Automatic Off Duty automatically (Skip) (rest) mode for agents with SLT.
Page 479 Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca UNIVERGE SV8100 Issue 1.0 Conditions None Feature Cross Reference Automatic Call Distribution (ACD) Programming Manual 2 - 445...
Page 480: Acd Queue Alarm Information
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Issue 1.0 UNIVERGE SV8100 Program 41 : ACD Setup 41-15 : ACD Queue Alarm Information Level: Description Use Program 41-15 : ACD Queue Alarm Information to assign the options for Audible Indication for Log Out/Off Duty mode for each ACD group.
Page 481 Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca UNIVERGE SV8100 Issue 1.0 Conditions None Feature Cross Reference Automatic Call Distribution (ACD) Programming Manual 2 - 447...
Page 482: Acd Threshold Overflow
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Issue 1.0 UNIVERGE SV8100 Program 41 : ACD Setup 41-16 : ACD Threshold Overflow Level: Description Use Program 41-16 : ACD Threshold Overflow to define the value of the ACD threshold call overflow and the mode for each ACD group.
Page 483: Acd Login Mode Setup
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca UNIVERGE SV8100 Issue 1.0 Program 41 : ACD Setup 41-17 : ACD Login Mode Setup Level: Description to define the ACD login mode for each Program 41-17 : ACD Login Mode Setup extension.
Page 484: Acd Agent Identity Code Setup
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Issue 1.0 UNIVERGE SV8100 Program 41 : ACD Setup 41-18 : ACD Agent Identity Code Setup Level: Description to define the ACD Agent Identity Program 41-18 : ACD Agent Identity Code Setup Code Table.
Page 485 Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca UNIVERGE SV8100 Issue 1.0 Conditions None Feature Cross Reference None Programming Manual 2 - 451...
Page 486: Acd Voice Mail Delay Announcement
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Issue 1.0 UNIVERGE SV8100 Program 41 : ACD Setup 41-19 : ACD Voice Mail Delay Announcement Level: Description Use Program 41-19 : ACD Voice Mail Delay Announcement to assign InMail Master Mailboxes (PRG 47-03) as ACD Delay “Announcement”...
Page 487 Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca UNIVERGE SV8100 Issue 1.0 Item Item Input Data Default 0 ~ 64800 (sec) Delay Message Interval Time Sets the timer for the interval between the Delay Messages. Conditions None...
Page 488: Acd Queue Display Settings
Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca Issue 1.0 UNIVERGE SV8100 Program 41 : ACD Setup 41-20 : ACD Queue Display Settings Level: Description to assign the options for the ACD Program 41-20 : ACD Queue Display Settings Queue Status Display feature.