Issue 12.0
Table 2-65 Program 11-12 Service Code Setup (Service Access) (Continued)
Function
Number
45
Enabled On Hook When Holding (SLT)
46
Answer On Hook When Holding (SLT)
47
Call Waiting Answer/Split Answer
48
Account Code
49
--- Not Used ---
50
General Purpose Relay
51
VMS Access (InMail and VMS)
52
Live Monitoring (InMail)
53
Live Recording at SLT
54
VRS Routing for ANI/DNIS
55
--- Not Used ---
56
E911 Alarm Shut Off
57
Tandem Trunking
58
Transfer into Conference
59
Trunk Drop Operation for SLT
Function
Number
01
ACD Log In/Log Out (for KTS)
02
ACD Log Out (for SLT)
03
Set ACD Wrap-Up Time (for SLT)
04
Cancel ACD Wrap-Up Time (for SLT)
05
Set ACD Off Duty (for SLT)
06
Cancel ACD Off Duty (for SLT)
07
--- Not Used ---
08
Agent ID Code Login
09
Agent ID Code Logout
2 - 1050
Function Name
Table 2-66 Program 11-13 Service Code Setup (ACD)
Function Name
UNIVERGE SV8100
Supported
X
X
X
X
X
Supported
MH240 Wireless IP Telephone
Not Supported
X
X
X
X
X
X
X
X
Not Supported
X
X
X
X
X
X
X
X