NEC Univerge SV8100 Features And Specifications Manual page 1820

Issue 12.0
When set for Unscreened Transfer, calls from the InMail ring at the extension like other transferred

calls and display the incoming Caller ID data (if provided by Telco and enabled in programming)
while the phone is ringing.
When set for Screened Transfers, calls from the InMail ring like Intercom calls but do not display

incoming Caller ID data (if provided by Telco and enabled in programming) until after the call is
answered.
The following steps describe Directory Dialing:
1. When the Automated Attendant answers, it sends the call to the Main Greeting box. The caller
must dial a digit to access Directory Dialing.
2. The Directory Dialing Mailbox plays the Directory Dialing Message which asks the caller to dial
letters for the name of the person they wish to reach.
3. The caller dials the letters for the person's name plus
depending on how the Directory Dialing Message was recorded and the Directory Dialing Mailbox
was set up.
4. VM8000 InMail searches the list of programmed extension names for a match of the caller-entered
letters.
5. Voice prompts announce the first three matches, and allow the caller to dial a digit (1~3) to reach
one of the announced matches. Additionally, the caller can dial 4 to hear additional matches (if
any).
6. The caller dials the digit for the extension they wish to reach, and VM8000 InMail sends the call to
that extension. The call is sent as a Screened or Unscreened transfer, depending on programming.
For callers to use Directory Dialing, the system must have a name programmed for each extension (up
to 15 characters, A~Z, using upper and lower case letters). Each extension user should also have a
name recorded in their Subscriber Mailbox. In addition, each extension used by Directory Dialing must
be installed and have an active Subscriber Mailbox (Personal or Group).
An outside caller can route to a Master Mailbox or a Routing Mailbox programmed as a Directory Dialing
Mailbox from:
The Answer Tables Answer Schedule Override mailbox, Default mailbox, or Routing mailbox.

A GOTO action in the Dial Action Table of a Call Routing Mailbox.

VM8000 InMail: Multiple Greetings
The mailbox subscriber can record up to three greetings and make any of the three active. When a caller
leaves a message in the subscriber's mailbox, they hear the active greeting. This allows the subscriber,
for example, to record a greeting for work hours, after work, and during vacation. Instead of changing
their greeting when they leave the office, they can activate the after work greeting instead.
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. They can dial by first name or last name,
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UNIVERGE SV8100
VM8000 InMail