NEC Univerge SV8100 Features And Specifications Manual page 1548

Issue 12.0
Enhancements (Continued)
Windows 8 – UC Desktop Client, Shared Services and Web Client are supported on Windows 8.
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Windows Server 2012 – Shared Services is supported on Windows Server 2012.
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Virtual Machine – VM Ware and Hyper-V support Shared Services.
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Concurrent Connection Licensing – the Web Client and Desktop Client license will release when the
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session is closed.
Description
The SV8100 UC Desktop Suite Applications allows users to control their SV8100 terminal from their PC
(Deskset mode) or the PC can become their SV8100 terminal (SP310 - IP Soft Phone Mode).
Through licensing control and user selection, the application can be tailored to meet the needs of a
variety of end users. Additional utilities are provided as part of the Desktop Application suite:
Answering Center – with UC Desktop Applications Version 3.5.0.0 or higher, the Answering
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Center supports additional features to be utilized with the Desktop Client to provide efficient call
handling in a multi-tenant environment. For example, if a receptionist is required to answer calls
for a variety of different businesses, the Answering Center module will identify the company being
called and display information on the receptionist's screen to assist with handling the call.
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Part number 670940 – LK-DT CRM Integration-LIC license (license code 5310 in Program 10-50-01) and
SV8100 system software Version 3100 or higher is required for Answering Center.
Configuration Wizard – steps the user through the process of providing the settings that are
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required to start the desktop application.
Outlook Add-In – allows the user to dial out, end call and perform screen pops through the
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Contacts folder within Microsoft Outlook. With UC Desktop Applications Version 2.0.0.0 or higher
and main CPU software Version 2500 or higher, Outlook Add-In also allows the user to perform
Conference and Transfer from the Contacts folder.
With UC Desktop Applications Version 3.5.0.0 or higher, the Outlook integration is enhanced to
include the ability to associate a Presence State with an Outlook Calendar Appointment, and to
add telephone numbers from an Outlook Contact to the Desktop Speed Dial list.
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Part number 670939 – LK-DT Upgrade 3.0-LIC license (license code 5309 in Program 10-50-01) and SV8100
system software Version 3100 is required for Presence Setting from Outlook Calendar.
Salesforce.com adaptor – with UC Desktop Applications Version 3.5.0.0 or higher, the
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Salesforce.com provides access to the following operations through the Salesforce.com interface:
Call contact phone number
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Dial phone number directly
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Answer incoming call
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End active call
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Hold active call
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UNIVERGE SV8100
SV8100 UC Desktop Suite Applications