Table 2-79 Communications Analyst Support - NEC Univerge SV8100 Features And Specifications Manual

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Issue 12.0
CCIS calls are now logged with extension number and trunks used for CCIS. These trunks can be
placed in a different line group in order to track usage across a CCIS link using the Traffic Analysis
add-on feature.
Highlights of SMB8000 Communications Analyst:
Network based.
CallAlert! This module can generate alarms by email, pager screen, screen pop-up, or .wav file.
when it detects user defined patterns in the call records.
Automatic report and data archival scheduling, to include automatic emailing of reports to
predetermined destinations.
Real-time inbound/outbound call monitoring.
Changes can now be made to the call record such as Account Code Entry, DNIS, and comments
field.
Call costing and user configurable rate plans
Time billing
Included Reports:
Date and time summaries
Most frequently called numbers
Department summaries
Extension and line summaries
Longest and most expensive calls
And many more
Communications
Analyst
CallAnalyst
Enterprise Server
Elite CallAnalyst
Conditions
On the SV8100, previous versions of Communications Analyst (Elite CallAnalyst/
CallAnalyst Enterprise Server) are not supported.
2 - 1370

Table 2-79 Communications Analyst Support

Product
IPK
X
X
X
IPK II
SV8100
X
X
X
X
SMB8000 Communications Analyst
UNIVERGE SV8100
SV8300
NEAX 2000 IPS
X
X

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