Section E: External Component Configuration - Nortel Contact Center Multimedia Installation And Maintenance Manual

Nortel contact center multimedia software: user guide
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October 2007
Section E: External component
In this section
Step 15. Configure phonesets on the switch for each agent
Step 16. Create a Windows user for each agent
Step 17. Configure the e-mail server
Installation and Maintenance Guide
configuration
Upgrading from SWCP Release 4.0
368
370
371
367

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Contact center multimedia and outbound

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