Nortel Contact Center Multimedia Installation And Maintenance Manual page 359

October 2007
1 Obtain the user ID and password that you need to log on to the client. On a
Windows 2000 Professional, or Windows XP Professional client, you need
an account with local administrative privileges.
2 Check that you have the following hardware (see the Contact Center
Planning and Engineering Guide for more complete details):
Description
Client hardware
Each client running the Contact Center Multimedia server client
applications has the following elements:
Intel Pentium III 733 MHz CPU
256 MB RAM
4 GB disk space
7200 rpm hard disk drive IDE/SCSI Bus
VGA color monitor
keyboard
Microsoft-compatible mouse
Network interface card (100 Mb/s Ethernet)
Network connection to the Nortel server subnet
TCP/IP
Optional requirements:
4-speed or higher CD-ROM drive
sound card (required if you want the agent to hear an audible
alert on their speaker or headset when a multimedia contact
arrives)
Installation and Maintenance Guide
Upgrading from SWCP Release 4.0
Done
❑
❑
❑
❑
❑
❑
❑
❑
❑
❑
❑
❑
359