Nortel Contact Center Multimedia Installation And Maintenance Manual page 353
Nortel contact center multimedia software: user guide
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Also See for Contact Center Multimedia:
- User manual (282 pages) ,
- Release note (88 pages) ,
- Scripting manual (812 pages)
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October 2007
11
Click OK.
12
Click New.
13
In the Extension box, type .eml
14
In the MIME Type box, type application/octet-stream.
15
Click New.
16
In the Extension box, type .dat
17
In the MIME Type box, type application/octet-stream.
18
Click OK.
19
Click Apply to save the changes.
Tip: If you are prompted to select any subfolders which inherit the changes,
select those in the Agent Desktop hierarchy.
20
Close the Computer Management window.
Setting Web content permissions
Web permissions control access to virtual directories on the Multimedia server
for Multimedia clients.
To set Web content permissions
1
On the Windows Start menu, select All Programs > Administrative Tools
> Internet Information Services (IIS) Manager.
2
Click the plus sign (+) to expand the server folder. The server folder has the
same name as your server.
Installation and Maintenance Guide
Upgrading from SWCP Release 4.0
353
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