Nortel Contact Center Multimedia Installation And Maintenance Manual page 376

Nortel contact center multimedia software: user guide
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Upgrading from SWCP Release 4.0
5
Double-click Backup/Restore Utility.
Result: The CCMM Backup and Restore Utility window appears.
6
Click Backup.
Result: The Backup CCMM Database window appears.
7
Beside Backup to, select your backup location, Network or Tape.
376
Contact Center Multimedia/Outbound
Standard 7.16

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