Step 13. Install .Net Framework On Clients - Nortel Contact Center Multimedia Installation And Maintenance Manual
Nortel contact center multimedia software: user guide
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Also See for Contact Center Multimedia:
- User manual (282 pages) ,
- Release note (88 pages) ,
- Scripting manual (812 pages)
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October 2007
Step 13. Install .NET Framework on clients
The .NET Framework version 1.1 and .NET service pack 1 must be installed on
the clients before you can run an application such as the Contact Center Agent
Desktop application or the Outbound Campaign Management Tool.
You cannot install two different language versions of the .NET Framework on
the same client. If you want to view .NET Framework applications in a different
language, you must download the appropriate language version of the .NET
Framework language pack.
Prerequisites for installing the .NET Framework
Each client must meet the following requirements before you install the .NET
Framework version 1.1 software, and .NET service pack 1:
Windows 2000 (service pack 4) or Windows XP (service pack 2)
Microsoft Internet Explorer 5.5 or later
Checking for the .NET Framework on a client
If your clients are running the latest version of Windows XP or Windows 2000,
check to see if the correct version of the .NET Framework version is already
installed.
1
On the clients, click Start > Settings > Control Panel.
2
Double-click Add or Remove Programs.
3
Select Microsoft .NET Framework 1.1.
Installation and Maintenance Guide
Upgrading from SWCP Release 4.0
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