Off-Load The Diagnostics File - Cisco NCS 2000 series Troubleshooting Manual

General Troubleshooting
Note In addition to the machine-readable diagnostics file, the system stores an audit trail of all system events such
as user log-ins, remote log-ins, configuration, and changes. This audit trail is considered a record-keeping
feature rather than a troubleshooting feature.

Off-Load the Diagnostics File

Note The diagnostics operation is performed at a shelf level. Only single-node-related diagnostic information can
be downloaded at a time.
The diagnostic files retrieved by CTC depends on the user privilege levels.
Based on User Privilege, on page 35
can perform.
Table 3: Diagnostic Files Retrieved Based on User Privilege
User Privilege Level
Retrieve
Maintenance
Provisioning
Superuser
lists the user privilege levels and the diagnostic retrieval operations they
Diagnostic File Retrieval Operation
• Export the unfiltered alarm table contents
• Export the unfiltered conditions table contents
• Export the unfiltered history table contents
• Export the inventory table contents
• CTC Dump Diagnostics log
• All Retrieve level access operations
• Save the node database
• All Maintenance level access operations
• Retrieve and save the node-level diagnostics report. (If secure mode is not set
on the node.)
• Export the audit table contents. (If the
NODE.security.grantPermission.RetrieveAuditLog NE Default is set to
Provisioning.)
• All Provisioning level access operations
• Retrieve and save the node-level diagnostics report
• Export the audit table contents
Cisco NCS 2000 series Troubleshooting Guide, Release 11.0
Off-Load the Diagnostics File
Table 3: Diagnostic Files Retrieved
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