Clear The Hello Alarm - Cisco NCS 2000 series Troubleshooting Manual

Clear the HELLO Alarm

Logical Object: OCN
The Open Shortest Path First (OSPF) Hello alarm is raised when the two end nodes cannot bring an OSPF
neighbor up to the full state. Typically, this problem is caused by an area ID mismatch, and/or OSPF HELLO
packet loss over the DCC.
Clear the HELLO Alarm
SUMMARY STEPS
1. Ensure that the area ID is correct on the missing neighbor by completing the following steps:
DETAILED STEPS
Ensure that the area ID is correct on the missing neighbor by completing the following steps:
a) In node view, click the Provisioning > Network > OSPF tabs.
b) Ensure that the IP address in the Area ID column matches the other nodes.
c) If the address does not match, click the incorrect cell and correct it.
d) Click Apply.
If the condition does not clear, log into the Technical Support Website at
for more information or call Cisco TAC (1 800 553-2447).
HIBATVG
Default Severity: Major (MJ), Service-Affecting (SA)
Logical Object: PWR
The High Voltage Battery alarm occurs in a –48 VDC environment when a battery lead input voltage exceeds
the high power threshold. This threshold, with a default value of –52 VDC, is user-provisionable. The alarm
remains raised until the voltage remains under the threshold for 120 seconds.
Clear the HIBATVG Alarm
SUMMARY STEPS
1. The problem is external to the system. Troubleshoot the power source supplying the battery leads.
DETAILED STEPS
The problem is external to the system. Troubleshoot the power source supplying the battery leads.
If the alarm does not get cleared, you need to report a Service-Affecting (SA) problem. Log into the Technical Support
Website at http://www.cisco.com/c/en/us/support/index.html
Cisco NCS 2000 series Troubleshooting Guide, Release 11.0
218
http://www.cisco.com/c/en/us/support/index.html
for more information or log into
Alarm Troubleshooting
http://www.cisco.com/c/