Off-Load The Diagnostics File; Data Communications Network Tool - Cisco ONS 15454 DWDM Manual

1.4.3 Data Communications Network Tool

Off-Load the Diagnostics File

In node view (single-shelf mode) or shelf view (multishelf mode), click the Maintenance > Diagnostic tabs
Step 1
(Figure
Click Retrieve Tech Support Log.
Step 2
In the Saving Diagnostic File dialog box, navigate to the directory (local or network) where you want to
Step 3
save the file.
Enter a name in the File Name field.
Step 4
You do not have to give the archive file a particular extension. It is a compressed file (gzip) that can be
unzipped and read by Cisco Technical Support.
Click Save.
Step 5
The Get Diagnostics status window shows a progress bar indicating the percentage of the file being
saved, then shows "Get Diagnostics Complete."
Click OK.
Step 6
1.4.3 Data Communications Network Tool
CTC contains a data communications network (DCN) tool that assists with network troubleshooting for
Open Shortest Path First (OSPF) networks. This tool, located in network view, is shown in
It executes an internal dump command to retrieve information about all nodes accessible from the entry
point.
Cisco ONS 15454 DWDM Troubleshooting Guide, R7.0.1
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1-15).
Chapter 1 General Troubleshooting
Figure 1-16.
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