Ut-Comm-Fail - Cisco NCS 2000 series Troubleshooting Manual

UT-COMM-FAIL

UT-COMM-FAIL
Default Severity: Major (MJ), Service-Affecting (SA)
Logical Object: TRUNK
The Universal Transponder (UT) Module Communication Failure alarm is raised on MXP_2.5G_10E and
TXP_MR_10E cards when there is a universal transponder communication failure because the universal
transponder (UT) has stopped responding to the control card.
Clear the UT-COMM-FAIL Alarm
SUMMARY STEPS
1. In node view (single-shelf mode) or shelf view (multishelf mode), double-click the card to open the card
view.
2. Request a laser restart:
DETAILED STEPS
Step 1 In node view (single-shelf mode) or shelf view (multishelf mode), double-click the card to open the card view.
Step 2
Request a laser restart:
a) Click the Maintenance > ALS tabs.
b) Check the Request Laser Restart check box.
c) Click Apply.
If the alarm does not get cleared, you need to report a Service-Affecting (SA) problem. Log into the Technical Support
Website at http://www.cisco.com/c/en/us/support/index.html
en/us/support/web/tsd-cisco-worldwide-contacts.html
your country.
UT-FAIL
Default Severity: Major (MJ), Service-Affecting (SA)
Logical Object: TRUNK
The Universal Transponder Module Hardware Failure alarm is raised against MXP_2.5G_10E and
TXP_MR_10E cards when a UT-COMM-FAIL alarm persists despite being reset.
Clear the UT-FAIL Alarm
SUMMARY STEPS
1. Complete the
Cisco NCS 2000 series Troubleshooting Guide, Release 11.0
430
to obtain a directory of toll-free Technical Support numbers for
Physically Replace a Card, on page 453
for more information or log into
procedure for the alarmed card.
Alarm Troubleshooting
http://www.cisco.com/c/