Ntp-H107 Off-Load The Diagnostics File - Cisco ONS 15310-MA SDH Procedure Manual

Chapter 14 Maintain the Node

NTP-H107 Off-Load the Diagnostics File

Purpose
Tools/Equipment
Prerequisite Procedures None
Required/As Needed
Onsite/Remote
Security Level
Complete the
Step 1
diagnostics file. If you are already logged in, continue with
Step 2 In the node view, click the Maintenance > Diagnostic tabs.
Click Node Diagnostic Logs.
Step 3
Note
The Node Diagnostics dialog box is displayed. Click OK to continue.
Step 4
Navigate to the directory (local or network) where you want to save the file.
Step 5
Enter a name in the File Name field.
Step 6
You do not have to give the archive file a particular extension. It is a compressed file that can be unzipped
and read by Cisco Technical Support.
Click Save.
Step 7
The status window shows a progress bar indicating the percentage of the file being saved.
Click OK.
Step 8
Stop. You have completed this procedure.
78-19416-01
This procedure describes how to off-load a diagnostics file. The
diagnostics file contains a set of debug commands run on a node and their
result. This file is useful to the Cisco Technical Assistance Center (TAC)
when they troubleshoot problems with the node.
None
As needed
Onsite or remote
Provisioning or higher
"DLP-H29 Log into CTC" task on page 16-43
For Release 9.1, click Retrieve Tech Support Log and proceed to Step 5.
Cisco ONS 15310-MA SDH Procedure Guide, Release 9.1 and Release 9.2
Before You Begin
at the node where you want to off-load the
Step 2.
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