Unable To Verify The Nic Connection On Your Pc - Cisco NCS 2000 series Troubleshooting Manual

General Troubleshooting
Step 4
Temporarily disable any virus-scanning software on the computer. See the
Files From Control Card, on page
Step 5 Verify that the computer does not have two network interface cards (NICs) installed. If the computer does have two NICs,
remove one.
Step 6 Restart the browser and log onto the system.

Unable to Verify the NIC Connection on Your PC

Problem
properly because the link LED is not illuminated or flashing.
Solution
broken locking clip, the cable should be replaced.
Solution
damaged due to pulling or bending.
Solution
connecting the chassis to a hub or a LAN switch, use a crossover CAT-5 cable. For details on the types of
CAT-5 cables, see the
Solution
remove and reinsert the NIC to make sure the NIC is fully inserted. (If the NIC is built into the laptop or PC,
verify that the NIC is not faulty.)
Solution
other node), then the NIC should be working correctly. If you have difficulty connecting a to the network (or
any other node), then the NIC might be faulty and needs to be replaced.
Verify PC Connection to the NCS (ping)
Problem
Solution
command should work if the PC connects directly to the control card or uses a LAN to access the control
card. Complete the
Ping the NCS
SUMMARY STEPS
1. Display the command prompt:
50.
When connecting your PC to the system, you are unable to verify that the NIC connection is working
Possible Cause The CAT-5 cable is not plugged in properly.
Confirm that both ends of the cable are properly inserted. If the cable is not fully inserted due to a
The CAT-5 cable is damaged.
Possible Cause
Ensure that the cable is in good condition. If in doubt, use a known-good cable. Often, cabling is
Possible Cause Incorrect type of CAT-5 cable is being used.
If connecting directly to your laptop, a PC, or a router, use a straight-through CAT-5 cable. When
Crimp Replacement LAN Cables, on page
Possible Cause The NIC is improperly inserted or installed.
If you are using a Personal Computer Memory Card International Association (PCMCIA)-based NIC,
Possible Cause The NIC is faulty.
Confirm that the NIC is working properly. If you have no issues connecting to the network (or any
The TCP/IP connection was established and then lost.
A lost connection between the PC and the system.
Possible Cause
Use a standard ping command to verify the TCP/IP connection between the PC and the card. A ping
Ping the NCS, on page
Unable to Verify the NIC Connection on Your PC
Browser Stalls When Downloading CTC JAR
60.
45.
Cisco NCS 2000 series Troubleshooting Guide, Release 11.0
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