Clear The Pwr-Fail-A Alarm - Cisco NCS 2000 series Troubleshooting Manual

Clear the PWR-FAIL-A Alarm

Warning
The power supply circuitry for the equipment can constitute an energy hazard. Before you install or
replace the equipment, remove all jewelry (including rings, necklaces, and watches). Metal objects can
come into contact with exposed power supply wiring or circuitry inside the DSLAM equipment. This
could cause the metal objects to heat up and cause serious burns or weld the metal object to the
equipment. Statement 207
Clear the PWR-FAIL-A Alarm
SUMMARY STEPS
1. If a single card has reported the alarm, take the following actions depending on the reporting card:
2. If the alarm does not clear, complete the
3. If the alarm does not clear, complete the
card.
4. If the single card replacement does not clear the alarm, or if multiple cards report the alarm, verify the
office power. Refer to the Install the Shelf and Common Control Cards chapter in the Configuration guide
for procedures. See the
5. If the alarm does not clear, reseat the power cable connection to the connector.
6. If the alarm does not clear, physically replace the power cable connection to the connector.
DETAILED STEPS
Step 1
If a single card has reported the alarm, take the following actions depending on the reporting card:
• If the reporting card is an active traffic line port in a 1+1 protection group or part of a UPSR configuration, ensure
that an APS traffic switch has occurred to move traffic to the protect port.
Removing a card that currently carries traffic on one or more ports can cause a traffic hit. To avoid this,
Note
perform an external switch if a switch has not already occurred. See the
Initiation, and Clearing, on page 443
• If the alarm is reported against an OC-N/STM-N card, complete the
Step 2 If the alarm does not clear, complete the
Step 3
If the alarm does not clear, complete the
Step 4 If the single card replacement does not clear the alarm, or if multiple cards report the alarm, verify the office power. Refer
to the Install the Shelf and Common Control Cards chapter in the Configuration guide for procedures. See the
Supply Problems, on page 63
Step 5 If the alarm does not clear, reseat the power cable connection to the connector.
Step 6
If the alarm does not clear, physically replace the power cable connection to the connector.
If the condition does not clear, log into the Technical Support Website at
for more information or call Cisco TAC (1 800 553-2447).
Cisco NCS 2000 series Troubleshooting Guide, Release 11.0
368
Remove and Reinsert (Reseat) Any Card , on page 452
Physically Replace a Card, on page 453
Power Supply Problems, on page 63
section for commonly used traffic-switching procedures.
Remove and Reinsert (Reseat) Any Card , on page 452
Physically Replace a Card, on page 453
section as necessary.
procedure for the reporting
section as necessary.
Protection Switching, Lock
Reset a Card in CTC, on page 449
procedure.
procedure for the reporting card.
http://www.cisco.com/c/en/us/support/index.html
Alarm Troubleshooting
procedure.
procedure.
Power