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Service and Maintenance
Remote Configuration and Alternative Connection Options
Configuring the PBX Remotely with ARA Server via the Internet
Configuring the PBX Remotely with ARA Server via the Internet
Requirements:
• PBX with existing connection to the Internet (DSL)
• In the PBX configured external PIN and remote switching number and also enabled dealer
access over the Internet
– Using the configuration manager (page Settings > Remote configuration)
• Computer with existing connection to the Internet (DSL)
• DTMF-capable telephone or DTMF dialler
• Access data for registration at protected Auerswald services
• Knowledge of the serial number of the PBX
• Knowledge of user name and password for the configuration manager
1. Start a browser (e.g. Mozilla Firefox).
2. In the browser's address field, enter
access.
3. Enter the required data in the User name/Customer number and Password/PIN
input fields, and click Login.
The user interface of the ARA server (ARA = Auerswald Remote Access) opens.
4. Register the PBX if this has not been done yet.
a) Click
.
b) In the Serial number entry field, enter the serial number of the PBX.
c) Make further entries for the data record and click Save.
5. Call the remote switching number.
The PBX automatically accepts the call. You will hear the external confirmation tone
(1 second.
6. Dial with DTMF
You will hear the external confirmation tone (1 second).
In the user interface of the ARA server within a few seconds the connection symbol
appears in the line of the called and released PBX.
7. Click
.
766
https://remote-access.auerswald.de/remote-
##8
External PIN *91#.
COMpact 5000/R - Firmware V6.6A - Installation, Operation and Configuration V05 03/2016
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