Panasonic KX-NS300 Pc Programming Manual page 614

23.2 UM Configuration—[4-2] Service Settings—Parameters
Name
Call Hold Mode
Call Hold Mode
—Call Queuing
Announcement
Mode
Call Hold Mode
—Call Retrieval
Announcement
Timing (1-30 s)
614 PC Programming Manual
Description
If Call Hold Mode is checked, the
system gives callers the option of
either holding for a specific extension
or selecting one of several Incomplete
Call Handling Service options. While
on hold, the system periodically gives
callers the choice to either continue to
hold or select one of the Incomplete
Call Handling Service options. If Call
Hold Mode is not checked, the
system immediately offers callers the
Incomplete Call Handling Service and
callers are not put on hold.
If set to "Enable", callers on hold are
informed of their current position in
the call hold queue.
Example: "One other person is
waiting to connect."
Specifies the interval between the
voice guidance message that asks
whether or not calls are to be
retrieved during call holding.
Example: "To cancel holding, press 2
now. Otherwise, I'll try your party
again."
Value Range
Enable (checked),
Disable (unchecked)
Enable, Disable
1–30 s
Links
Feature Manual
References
3.2.1.3 Automated
Attendant (AA)
Feature Manual
References
3.2.1.3 Automated
Attendant (AA)
Feature Manual
References
3.2.1.3 Automated
Attendant (AA)