Panasonic KX-NS300 Pc Programming Manual page 131

7.10 Utility—Automatic Two-way Recording
7.10.1 Utility—Automatic Two-way Recording—Supervisor
Setting
Specify the extensions of supervisors that will control the Automatic Two-way Recording feature for agent
extensions. These settings may be changed by a programmer with a User (Administrator) account.
1.
Click Add/Delete.
2.
Select supervisor extensions from the list, and click OK.
3.
Repeat this procedure to add multiple supervisors. Click OK when finished.
7.10.2 Utility—Automatic Two-way Recording—Extension
Setting
Specify the Automatic Two-way Recording settings for each supervisor. These settings may be changed by
a programmer with a User (Administrator) account.
1.
From the Select a Supervisor drop-down list, select a supervisor (specified in 7.10.1 Utility—
Automatic Two-way Recording—Supervisor Setting).
2.
In UM Destination Mailbox specify the mailbox where the Automatic Two-way Recording data will be
sent. Select Add New Mailbox and specify a new mailbox number, or select an existing mailbox from
the Select Mailbox drop-down list.
3.
In What type of calls to record, check the boxes to specify if internal calls, external calls, and/or calls
made to an incoming call distribution group will be recorded to the mailbox.
4.
In Select User Extensions, click Add.
5.
Select the check boxes for the agent extensions that the supervisor will control, and then click OK.
6.
Click List View to confirm the current Automatic Two-way Recording settings for each supervised
extension.
7.
Click OK when you have finished configuring settings and adding agent extensions for a supervisor.
Once these settings have been configured, supervisors can change settings for agent extensions they have
been assigned in 8.3.1 Users—Automatic Two-way Recording—Edit a Recording.
7.10.3 Utility—Automatic Two-way Recording—Extension
Setting List
In this list you can view the settings of extensions that are programmed to have calls recorded by the
Automatic Two-way Recording feature. Information for each extension, including the extension's supervisor,
UM Group number, and Automatic Two-way Recording destination mailbox is displayed.
You can specify which types of calls will recorded for each extension. These settings may be changed by a
programmer with a User (Administrator) account.
1.
For an extension, select a setting for Internal Call, External Call, and ICDG Incoming Only. (See
below for details.)
•
Internal Call: Extension-to-extension calls are recorded.
•
External Call: Calls with outside parties are recorded.
•
ICDG Incoming Only: Only calls from outside parties that are received through an incoming call
distribution group are recorded.
2.
Select On or Off for that setting.
7.10 Utility—Automatic Two-way Recording
PC Programming Manual 131