A
•
With the new card installed, does the total number of extensions or trunks exceed the maximum
supported by the PBX?
•
Is the type of card installed in the slot different from the card type set as "Pre-Install" for that slot?
Confirm that the correct card is installed in the slot.
•
Is the card firmly and fully installed in the slot? Confirm that the card is installed correctly in the
slot.
•
Confirm that the card is not damaged.
Q
I cannot change an LCO port to INS status.
•
A
Is the card installed in the appropriate slot?
•
Is the card installed in the correct slot, but not functioning correctly?
Check the condition of the card.
•
Is the card itself in INS status?
Set it to INS status.
•
Is a trunk line connected to the appropriate port?
•
Is the port in FAULT status, even though a trunk is connected?
Run diagnosis on the relevant slot.
Q
How do I prevent newly installed cards automatically being changed to "INS"?
A
•
Change New Card Installation—Card Status for any Card in 9.36 PBX Configuration—[1-3]
Configuration—Option from "In Service (INS)" to "Out of Service (OUS)".
Portable Stations
Q
I cannot register Portable Stations using the method described in 9.35 PBX Configuration—
[1-2] Configuration—Portable Station.
A
•
Do the PINs (Personal Identification Numbers) of the PBX and the Portable Station match?
Confirm that they are the same.
•
Is the Portable Station within transmission range of the CS?
•
Has the Portable Station previously been registered at another location?
It is not possible to register a Portable Station at 2 locations, so use the Forced De-registration
option to delete the previous registration.
Q
I cannot delete the extension number of a Portable Station.
A
•
First, de-register the Portable Station itself, and then delete the extension number.
Q
I cannot de-register a Portable Station.
•
A
Is the Portable Station turned on? If not, turn it on.
•
Is the Portable Station within transmission range of the CS? If not, move it closer to the CS and
try the de-registration operation again.
Q
The Portable Station I want to de-register is broken, and will not turn on, or is not available,
or the registration information was deleted first from the Portable Station, so it cannot be de-
registered.
A
•
The Portable Station can be forcibly de-registered by following the procedure shown in Forced
De-registration of 9.35 PBX Configuration—[1-2] Configuration—Portable Station.
2.3 Frequently Asked Questions (FAQ)
PC Programming Manual
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