2.3 Frequently Asked Questions (FAQ)
Q
I changed the extension number of a Portable Station, but the display of the Portable Station
still shows the old extension number.
A
•
Turn the Portable Station off and back on again, to force it to re-register its location.
Q
I changed the FCO of a Portable Station, but the display of the Portable Station still shows
the old FCO.
A
•
Turn the Portable Station off and back on again, to force it to re-register its location.
Q
If I delete the extension number of a Portable Station, and then turn the Portable Station off
and back on again, it does not function correctly.
A
•
Do not delete the extension number of the Portable Station, as this information is necessary for it
to operate.
Numbering
Q
How do I change the extension number of a wired extension?
A
•
Change the extension number of the target port to the new number, and click Apply. Next, set
the port to OUS status, and then back to INS status.
Q
I changed the extension number of a wired extension while the extension was engaged in a
call, but the display still shows the previous extension number.
•
A
The extension number will not change while the extension is in use. When the conversation is
finished, set the port to OUS status, and then back to INS status.
Q
How do I change the extension numbering plan from 3-digit numbers to 4-digit numbers?
A
•
Perform the following steps:
1.
Open the 10.6.1 PBX Configuration—[2-6-1] System—Numbering Plan—Main screen.
2.
Enter a 2-digit number in Leading Number, or change No. of Additional Digits from "x" to
"xx".
For more details, see What is the procedure to modify the Numbering Plan? in
Numbering.
Q
How do I set a 3-digit numbering plan?
•
A
Select 3-digits for Select Default value of Numbering Plan in the Easy Setup Wizard. If you
want to change to a 3-digit extension numbering plan after the PBX system is already running
using a 4-digit extension numbering plan, follow the procedure below. There are 2 methods of
creating a 3-digit numbering plan, using 10.6.1 PBX Configuration—[2-6-1] System—
Numbering Plan—Main:
1.
Set the leading number to be 2 digits, with one additional digit. This method allows a
maximum of 10 extensions.
Example: Leading Number = 10; No. of Additional Digits = x
In this example, extension numbers 100 to 109 can be used.
2.
Set the leading number to be one digit, with 2 additional digits. This method allows a
maximum of 100 extensions.
Example: Leading Number = 1; No. of Additional Digits = xx
In this example, extension numbers 100 to 199 can be used.
For more details, see What is the procedure to modify the Numbering Plan? in Numbering.
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PC Programming Manual