Digital Voice Mail - NEC Electra Elite IPK II System User Manual

Electra Elite IPK II
Enhancements
Version 1600 or higher:
Supports configurable Voice Mail Message Waiting lamp color and Voice Mail Message Waiting lamp

flash pattern.
Trunk mapping for trunk numbers 001~200. This is supported in a future Linux 2.0 voice mail software

build. Prior to this release, Trunk mapping was supported only for trunks 01~99.
Description
The system is fully compatible with NEC digital voice mail systems. These systems provide telephone
users with comprehensive Voice Mail and Automated Attendant features. Voice Mail ends the frustration
and cost of missed calls, inaccurate written messages and telephone tag. This frees busy receptionists
and secretaries for more productive work.
Automated Attendant automatically answers the system incoming calls. After listening to a customized
message, an outside caller can dial a system extension or use Voice Mail.
Integrated Voice Mail enhances the telephone system with the following features:
Call Forwarding to Voice Mail

An extension user can forward their calls to Voice Mail. Once forwarded, calls to the extension
connect to that extension mailbox. The caller can leave a message in the mailbox instead of calling
back later. Forwarding can occur for all calls immediately, for unanswered calls or only when the
extension is busy. When a user transfers a call to an extension forwarded to Voice Mail, the call
waits for the Delayed Call Forwarding time before routing to the called extension mailbox. This
gives the transferring party the option of retrieving the call instead of having it go directly to the
mailbox.
Leaving a Message

Voice Mail lets a multiline terminal extension user easily leave a message at an extension that is
unanswered, busy or in Do Not Disturb. The caller just presses their Voice Mail key to leave a
message in the called extension mailbox. There is no need to call back later.
Transferring to Voice Mail

By using Transfer to Voice Mail, a multiline terminal extension user can Transfer a call to their own
or a co-worker's mailbox. After the Transfer goes through, the caller can leave a message in the
mailbox.

Digital Voice Mail

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