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Page 3 ENERAL ESCRIPTION ANUAL I N T - 1 0 9 2 ( I P K I I ) O C U M E N T E V I S I O N E L E A S E 1 0 0 0 )
Page 5 NEC Unified Solutions, Inc. reserves the right to change the specifications, functions, or features at any time without notice. NEC Unified Solutions, Inc. has prepared this document for use by its employees and customers. The information contained herein is the property of NEC Unified Solutions, Inc.
Page 7: Section 1 Overview
The Electra Elite IPK II system provides what the customer needs today and, as business expands, the system can be expanded to grow as well. The Electra Elite IPK II system has a set of manuals that provide all the information necessary to install and support the system. The manuals are described in this preface.
Page 8: Section 2 Programming
Terminal or PC. Electra Elite IPK II PC Programming Manual This manual describes the operation of the PCPro program for the .Electra Elite IPK II key telephone system. This program is a user-friendly Windows application that allows the user to program and...
Page 9 The telephone company may make changes in its technical operations and procedures. When such changes affect the compatibility or use of the Electra Elite IPK II system, the telephone company is required to give adequate notice of the changes.
Page 10 The following table lists the Facility Interface Codes (FIC), Ringer Equivalent Numbers (REN), Service Order Codes (SOC), and Jack Types for the interface ETUs. Table 1 FIC, REN, SOC, and Jack Types for Electra Elite IPK II System ETUs Trunk/Station ETU Type...
Page 11 When equipped with the B64-U30 KSU and P64-U20 PSU, the Electra Elite IPK II can be operated as a Class B device except when using one of the ETUs in the following table. The system then becomes a Class A device that may not be used in a residential area.
Page 12 If equipment malfunctions, all repairs must be performed by an authorized agent of NEC Unified Solutions, Inc. or by NEC Unified Solutions, Inc. The user requiring service is responsible for reporting the need for service to an NEC Unified Solutions, Inc. authorized agent or to NEC Unified Solutions, Inc. UL REGULATORY INFORMATION This equipment has been listed by Underwriters Laboratories and found to comply with all applicable requirements of the standard for telephone equipment UL 1459.
Page 13 Electra Elite IPK II Document Revision 1 INDUSTRY CANADA REQUIREMENTS Industry Canada has established rules that permit this telephone system to be directly connected to the telephone network. Prior to the connection or disconnection of this telephone system to or from the telephone network, the telephone company must be provided with the following information.
Page 14 FMS(2)/(4)/(8)-U( ) ETU Nickel-Cadmium VMS(2)/(4)/(8)-U( ) ETU Lithium The Electra Elite IPK II CPUI( )-U( ) ETU provides memory backup for approximately 21 days. The battery should be replaced every two years. Lithium IMPORTANT SAFEGUARDS FOR BATTERY DISPOSAL DO NOT PLACE USED BATTERIES IN YOUR REGULAR TRASH! THE PRODUCT YOU PURCHASED CONTAINS LITHIUM, NICKEL-CADMIUM OR SEALED LEAD BATTERY.
Page 15 For Ni-Cd batteries, you can also call 1-800-8-BATTERY when further information is required. The packaging for the Electra Elite IPK II system contains the following labels regarding proper disposal. PRODUCT PACKAGE LABELING CONTAINS NICKEL-CADMIUM BATTERY. BATTERY MUST BE RECYCLED OR DISPOSED OF PROPERLY.
Page 16 Document Revision 1 Electra Elite IPK II THIS PAGE INTENTIONALLY LEFT BLANK Regulatory...
Page 17: Table Of Contents
TABLE OF CONTENTS ___________________________________________________________________________________ Chapter 1 Introduction Section 1 System Overview ................ 1-1 Section 2 Multiline Telephones ..............1-3 Section 3 System Description ..............1-8 Chapter 2 Features Section 1 Overview ..................2-1 Section 2 IPK to IPK II Feature Comparison List ........2-1 Section 3 Features Descriptions ..............
Page 18 Document Revision 1 Electra Elite IPK II ___________________________________________________________________________________ Chapter 5 Hardware Specifications Section 1 System Capacity ................. 5-1 Section 2 Traffic Capacity ................5-1 Section 3 Cabling Requirements and Specifications ....... 5-2 Section 4 Power Requirements ..............5-5 Power Supply Inputs ..............5-5 Power Supply Consumption ............
Page 19 Electra Elite IPK II Document Revision 1 ___________________________________________________________________________________ Dial Pulse Address Signaling ............. 5-16 Dual-Tone Multifrequency (DTMF) Address Signaling ....5-17 Section 10 External Equipment Connection ..........5-18 10.1 Music Source for Music on Hold via KSU ........5-18 10.2 Music Source for Station Background Music via COI ETU ..5-18 10.3 External Paging (Audio) .............
Page 20 Document Revision 1 Electra Elite IPK II ___________________________________________________________________________________ THIS PAGE INTENTIONALLY LEFT BLANK ___________________________________________________________________________________ Table of Contents...
Page 21 LIST OF FIGURES ___________________________________________________________________________________ Figure 1-1 Key Assignment Example ................. 1-5 Figure 1-2 System Configuration Example ................. 1-7 Figure 1-3 ETU Slot Design ....................1-9 term Figure 1-4 Elite IPK (DTH/ITH/ITR) / Series i (DTR) Multiline Terminals ....1-13 Figure 1-5 Electra Elite Multiline Terminals ..............
Page 22 Document Revision 1 Electra Elite IPK II ___________________________________________________________________________________ THIS PAGE INTENTIONALLY LEFT BLANK ___________________________________________________________________________________ List of Figures...
Page 23: Section 2 Ksu Power-Based Calculator Chart
LIST OF TABLES ___________________________________________________________________________________ Table 1 FIC, REN, SOC, and Jack Types for Electra Elite IPK II System ETUs ....... R-2 Table 2 Battery Types and Quantities for KSUs and ETUs ............R-6 Table 2-1 Selectable Display Messaging Defaults ..............2-62 Table 3-1 Maximum System Capacities for Station Interface ETUs ..........
Page 24 Document Revision 1 Electra Elite IPK II ___________________________________________________________________________________ THIS PAGE INTENTIONALLY LEFT BLANK ___________________________________________________________________________________ viii List of Tables...
Page 25: Chapter 1 Introduction
Es – Easy to Install, Easy to Maintain, Easy to Expand, and Easy to Use – C h a p t e r all at a reasonable price. The Electra Elite IPK II, like all NEC communications products, is user-friendly, reliable, and cost-effective.
Page 26 Electra Elite IPK II Easy to Expand The Electra Elite IPK II system offers a single cabinet that is used for the Basic and two Expansion KSUs to provide easy and cost effective growth using universal slots to enhance system configuration.
Page 27: Multiline Telephones
ELEPHONES ECTION The Electra Elite IPK II system offers a variety of Multiline Terminals that are compatible with the system, available in 8-line, 16-line, and 32-line capacities, and offered as display and non-display terminals. A 2-line non-display terminal and 60-line Attendant Console are also available.
Page 28 AC power. An Attendant Add-On DCR-60-1 CONSOLE is available with 60 station, outside line, and or function key assignments. Electra Elite IPK II Terminal Feature Access, Single On/Off, or One-Touch Keys Keys are designated Feature Access, Single On/Off, or One-Touch throughout this manual.
Page 29: Figure 1-1 Key Assignment Example
Electra Elite IPK II Document Revision 1 One-Touch Keys Each Multiline Terminal has a fixed number of One-Touch keys that can perform the same function as Feature Access keys. No system assignment is necessary, and the number of keys ranges from none to 16 depending on the terminal type.
Page 30 Document Revision 1 Electra Elite IPK II The DTR-2DT-1 is a two-line terminal with two Flexible Line keys (each with 2-color LED), nine function keys, built-in speakerphone, a large LED to indicate incoming calls or messages, and an outgoing only Analog SLT Port (AD[A]-R) without ringer.
Page 31: Figure 1-2 System Configuration Example
Electra Elite IPK II Document Revision 1 External Message Speakerphone Display Board External Speaker DECT Wireless Computer Telephony Integration ElectraMail CTI (Unified Messaging) Electra Elite Multiline Terminal (DTU) term Series E Multiline Terminal (DTP) Automatic Call Distribution PC Programming Headset...
Page 32: System Description
The system has central equipment cabinets and telephones located throughout the installation site. The central equipment cabinets contain the Key Service Unit (KSU). A maximum of three Electra Elite IPK II KSUs can be installed to accommodate the requirements of each customer.
Page 33: Figure 1-3 Etu Slot Design
Figure 1-3 ETU Slot Design. Figure 1-3 ETU Slot Design The Electra Elite IPK II KSU contains an application (AP) slot (Not Used), a CPU/EXP ETU slot, and 8 interface slots. A power supply and battery backup area complete the KSU.
Page 34 Document Revision 1 Electra Elite IPK II DTH/ITH/ITR Multiline Terminals (Elite IPK) term 4-Line D IP terminal with display, ITR-4D-3 TEL 8-line terminal without display, DTH-8-1 TEL 8-line terminal with display, DTH-8D-1 TEL or ITH/ITR-8D-2/3 TEL 16-line terminal without display, DTH-16-1 TEL...
Page 35 Electra Elite IPK II Document Revision 1 ITH-4D-3 TEL is an IP terminal with four programmable line keys and four softkeys. DTH-8-1/DTR-8-1, DTH-8D-1, ITH/ITR-8D-2/3, DTR-8D-1 [with three additional fixed keys for message (MSG) microphone (MIC), and directory (DIR)], DTP-8-1, DTU-8-1, DTP-8D-1, and DTU-8D-2 have the same line capacity.
Page 36 Document Revision 1 Electra Elite IPK II Comparison of DTP and DTU Terminals DTP terminals are feature comparable to DTU and are supported by the Electra Elite and NEAX family of products. DTU Multiline terminals are supported by the Electra Elite family of products.
Page 37 Electra Elite IPK II Document Revision 1 DTR-2DT-1 TEL DTR-4D-1 TEL 2-Line Non-display 4-Line Display DTH-8-1 TEL/DTR-8-1 TEL DTH-8D-1/ITH-8D-2/3/DTR-8D-1 TEL 8-Line Non-display 8-Line Display DTH-16D-1/ITH-16D-2/3/ DTR-16D-1 DTH-16-1 TEL/DTR-16-1 TEL 16-Line Non-display 16-Line Display term Figure 1-4 Elite IPK (DTH/ITH/ITR) / D...
Page 38 Document Revision 1 Electra Elite IPK II DTH-16LD-1 TEL / DTR-16LD-1 TEL DTH-32D-1 TEL / DTR-32D-1 TEL 3 Displays 16-Line Display with 16 Programmable One-Touch Keys ITR-4D-3 TEL IP terminal with 4 Programmable Line keys term Figure 1-4 Elite IPK (DTH/ITH/ITR) / D...
Page 39: Figure 1-5 Electra Elite Multiline Terminals
Electra Elite IPK II Document Revision 1 DTP-2DT-1 TEL DTU-8-1 TEL 2-Line Non-display 8-Line Non-display DTU-8D-2 TEL DTU-16-1 TEL 8-Line Display 16-Line Display Figure 1-5 Electra Elite Multiline Terminals General Description Manual 1 - 15...
Page 40 Document Revision 1 Electra Elite IPK II DTU-16D-2 TEL DTU-32-1 TEL 16-Line Display 16-Line Non-display with 16 Programmable One-Touch Keys DTU-32D-2 TEL 16-Line Display with 16 Programmable One-Touch Keys Figure 1-5 Electra Elite Multiline Terminals (continued) 1 - 16 Introduction...
Page 41: Figure 1-6 Dtr Single Line Telephones
Electra Elite IPK II Document Revision 1 DTR-1-1 TEL DTR-1HM-1 TEL Figure 1-6 DTR Single Line Telephones General Description Manual 1 - 17...
Page 42: Figure 1-7 Attendant Consoles
Electra Elite IPK II DCU-60-1 Console DCR-60-1 Console term (Electra Elite IPK) Series i / Electra Elite IPK) Not Used on Electra Elite IPK II Figure 1-7 Attendant Consoles DTU-4R-1 TEL term Figure 1-8 D Cordless Lite Terminal 1 - 18...
Page 43: Figure 1-9 D Term Cordless Ii Terminal
Electra Elite IPK II Document Revision 1 DTR-4R-1 TEL term Figure 1-9 D Cordless II Terminal General Description Manual 1 - 19...
Page 44 Document Revision 1 Electra Elite IPK II DTH-4R-1 Handset term Figure 1-10 D Cordless Lite II Terminal term Cordless Lite II Terminal Controls 1 Headset Jack 5 Numeric Key Pad 9 CONF (Conference) Key 13 F3 2 LCD Message Display...
Page 45 Electra Elite IPK II Document Revision 1 21 22 23 17. Line Out 21. Power 18. Line In 22. Desk LED 19. Cordless 23. Desk 20. Cordless LED term Figure 1-11 D Cordless Lite II Base Unit General Description Manual...
Page 46: Figure 1-12 D Term Handset Cordless Terminal
Document Revision 1 Electra Elite IPK II DTP-16HC-1 TEL term Figure 1-12 D Handset Cordless Terminal term Figure 1-13 D Headset Cordless 1 - 22 Introduction...
Page 47: Chapter 2 Features
The remainder of the chapter provide a list of all of the IPK II features and a brief description. For a detailed description of the feature, refer to the Electra Elite IPK II Features and Specifications Manual. IPK II F...
Page 48 Document Revision 1 Electra Elite IPK II IPK Feature Name IPK II Feature Name Attendant Transfer Transfer Authorization Code Code Restriction Override Automated Attendant Voice Response System (VRS) Automatic Answer with Delay Message Voice Response System (VRS) Automatic Call Distribution...
Page 49 Electra Elite IPK II Document Revision 1 IPK Feature Name IPK II Feature Name Call Pickup – Group Group Call Pickup Call Pickup Direct Directed Call Pickup Callback Request Message Waiting Caller ID Call Return Caller ID Call Return Caller ID Indication (Analog Trunks)
Page 50 Document Revision 1 Electra Elite IPK II IPK Feature Name IPK II Feature Name Direct Paging Access Paging, Internal Direct Station Selection (DSS) One-Touch Calling Distinctive Ringing Distinctive Ringing, Tones and Flash Patterns Do Not Disturb (DND) Do Not Disturb...
Page 51 Electra Elite IPK II Document Revision 1 IPK Feature Name IPK II Feature Name Facsimile CO Branch Connection Facsimile CO Branch Connection Feature Access – User Programmable Programmable Function Keys Flexible Line Assignment Programmable Function Keys Flexible Numbering Plan Flexible System Numbering...
Page 52 Document Revision 1 Electra Elite IPK II IPK Feature Name IPK II Feature Name I-Use Indication Distinctive Ringing, Tones and Flash Patterns Key Function/Multifunction Registration Multiple Trunk Types Key-Common Channel Interoffice Signaling (K- K-CCIS - T1 CCIS) Large LED Indication...
Page 53 Electra Elite IPK II Document Revision 1 IPK Feature Name IPK II Feature Name Privacy on All Calls Conference, Voice Call/Privacy Release Privacy Release Conference, Voice Call/Privacy Release Private Lines Private Line Programming from Multiline Terminal Programming from Multiline Terminal Pushbutton Dial –...
Page 54 Document Revision 1 Electra Elite IPK II IPK Feature Name IPK II Feature Name Station Message Detail Recording (SMDR) Station Message Detail Recording Station Name Assignment User Programable Station Name Assignment User Programmable Station Outgoing Lockout Code Restriction, Dial Block...
Page 55: Features Descriptions
Electra Elite IPK II Document Revision 1 IPK Feature Name IPK II Feature Name Wireless Not Supported Wireless - DECT Wireless – DECT EATURES ESCRIPTIONS ECTION A c c o u n t C o d e E n t r y Account Codes are user-dialed codes that help the system administrator categorize and/or restrict trunk calls.
Page 56 Ancillary Device Connection allows installation of selected peripheral (ancillary) devices to a multiline terminal. This feature enhances peripheral device objectives. An Electra Elite IPK II multiline terminal user can accomplish this by using the AP(R)-R Unit (Analog Port Adapter with Ringer) or AP(A)-A Unit (Analog Port Adapter without Ringer) for analog telephone devices, or installing the AD(A)-R Unit to connect devices such as tape recorders.
Page 57 Electra Elite IPK II Document Revision 1 A t t e n d a n t C a l l Q u e u i n g Attendant extensions can have up to 32 incoming calls queued before additional callers hear busy tone. This helps minimize call congestion in systems that use the attendant as the overflow destination for unanswered calls.
Page 58: Section 2 Multiline Telephones
The ARS feature can add or delete digits and route calls according to pre-determined levels. When Electra Elite IPK II systems are networked together by Tie lines or K-CCIS, the networked systems can be called by a system number and a user’s extension number, just an extension number, or by using a trunk access code.
Page 59 B a t t e r y B a c k u p – S y s t e m M e m o r y A battery is provided on the CPUII( )-U( ) ETU for the Electra Elite IPK II system to retain System Program Memory when power fails.
Page 60 Document Revision 1 Electra Elite IPK II C a l l D u r a t i o n T i m e r Call Duration Timer lets a multiline terminal with a LCD to time their trunk calls on the telephone display.
Page 61 Electra Elite IPK II Document Revision 1 C a l l F o r w a r d i n g , O f f - P r e m i s e Off-Premise Call Forwarding allows an extension user to forward their calls to an off-site location.
Page 62 Document Revision 1 Electra Elite IPK II C a l l M o n i t o r i n g Call Monitoring allows selected Multiline Terminal Users to monitor another user’s conversation without the ability to participate. A programmable audible alert tone can be sent to that station user.
Page 63 Electra Elite IPK II Document Revision 1 C a l l W a i t i n g / C a m p - O n With Call Waiting, an extension user may call a busy extension and wait in line (Camp-On) without hanging up.
Page 64 Document Revision 1 Electra Elite IPK II C e n t r a l O f f i c e C a l l s , P l a c i n g The system provides flexibility in the way each extension user can place outgoing trunk calls.
Page 65 Electra Elite IPK II Document Revision 1 Using the Daylight Savings Setup program, you can determine whether the system should automatically adjust the system time for daylight savings time/standard time changes. Clock Adjustment The system can be programmed to automatically adjust the system clock on a nightly basis.
Page 66 Document Revision 1 Electra Elite IPK II C o d e R e s t r i c t i o n O v e r r i d e Code Restriction Override lets a user temporarily bypass an extension’s Code Restriction.
Page 67 Electra Elite IPK II Document Revision 1 C o n f e r e n c e , V o i c e C a l l / P r i v a c y R e l e a s e Voice Call Conference lets extension user’s in the same work area join in a trunk...
Page 68 Document Revision 1 Electra Elite IPK II Continued Dialing for Trunk Calls Continued Dialing gives a user access to outside services like automatic banking, an outside Automated Attendant, bulletin boards and Other Common Carriers (OCCs). After the outside service answers, the user can dial digits for whatever options the services allow.
Page 69 Refer to the chart under Programming for more information. D i g i t a l V o i c e M a i l The system is fully compatible with NEC’s digital voice mail systems. These systems provide telephone users with comprehensive Voice Mail and Automated Attendant features.
Page 70 Document Revision 1 Electra Elite IPK II the telephone system extension. For example, DID number 926-5400 can directly dial extension 400. The caller does not have to rely on attendant or secretary call screening to complete the call. D i r e c t I n w a r d L i n e ( D I L ) A Direct Inward Line (DIL) is a trunk that rings an extension, virtual extension or Department Group directly.
Page 71 Electra Elite IPK II Document Revision 1 D i r e c t S t a t i o n S e l e c t i o n ( D S S ) C o n s o l e The DSS Console gives a multiline terminal user a Busy Lamp Field (BLF) and one- button access to extensions, trunks and system features.
Page 72 Document Revision 1 Electra Elite IPK II D i s t i n c t i v e R i n g i n g , T o n e s a n d F l a s h P a t t e r n s Distinctive Ringing, Tones and Flash Patterns provide extension users with audible and visual call status signals.
Page 73 C o r d l e s s I I T e r m i n a l term The NEC Cordless II Terminal may be used with the Electra Elite IPK II KTS. The DTR-4R-1 TEL uses 900 MHz Digital Spread Spectrum (DSS) Technology and must be connected in tandem to a Multiline Terminal.
Page 74 C o r d l e s s L i t e I I T e r m i n a l term The NEC D Cordless II Lite Terminal may be used with the Electra Elite IPK II KTS. The DTH-4R-( ) TEL uses 900 MHz FM with ADPCM (digital) Technology and is connected in tandem to a Multiline Terminal.
Page 75 Networks allows mix and match IP-capable EXTender clients up to eight or 12 users connects to the digital-line side of the Electra Elite IPK II KTS allows virtual configuration, management, and troubleshooting of EXTender clients from a central location...
Page 76 With advanced digital circuitry, the IPK Terminals consists of distinct models to meet diverse user telephone terminal needs. The Electra Elite IPK II system allows a maximum of 240 Electra Elite IPK terminals to be attached to the system. 2 - 30...
Page 77 Electra Elite IPK II systems. Electra Elite multiline terminals can easily be used with the Electra Elite IPK II systems. With very few exceptions, all telephone features and abilities that are possible on Electra Elite 48/192 are also possible with the Electra Elite IPK II system.
Page 78 F a c s i m i l e C O B r a n c h C o n n e c t i o n The Electra Elite IPK II system provided branch connection of locally provided facsimile machines to CO/PBX lines. Additional dedicated CO/PBX lines are not required for a facsimile to operate.
Page 79 Electra Elite IPK II Document Revision 1 F o r c e d T r u n k D i s c o n n e c t Forced Trunk Disconnect allows an extension user to disconnect (release) another extension’s active outside call. The user can then place a call on the released trunk.
Page 80 Document Revision 1 Electra Elite IPK II H a n d s f r e e a n d M o n i t o r Handsfree allows a Multiline Terminal user to process calls using the speaker and microphone in the telephone instead of the handset. Handsfree is a convenience for workers who do not have a free hand to pick up the handset.
Page 81 Electra Elite IPK II Document Revision 1 H o l d Hold lets an extension user put a call in a temporary waiting state. The caller on Hold hears silence or Music on Hold, not conversation in the extension user’s work area.
Page 82 Document Revision 1 Electra Elite IPK II H o t l i n e Hotline gives a multiline terminal user one-button calling and Transfer to another extension (the Hotline partner). Hotline helps co-workers that work closely together. The Hotline partners can call or Transfer calls to each other just by pressing a single key.
Page 83 I P S t a t i o n ( M E G A C O ) – I A D ( I n t e g r a t e d A c c e s s D e v i c e ) The IAD (8)-U( ) ETU with IP Station (MEGACO) application loaded is an optional interface package for the Electra Elite IPK II system that converts digital station ports into MEGACO IP station ports.
Page 84 I P S t a t i o n ( M E G A C O ) - M G 1 6 The Media Gateway (MG16) is a IP Application loaded on the PVA( )-U( ) ETU. This is an optional interface package for the Electra Elite IPK II system that supports MEGACO IP stations.
Page 85 Internet Protocol. The Electra Elite IPK II Voice over IP Trunk Card H.323 package allows the ability to communicate using standard H.323 (Normal and Fast Start) Protocol and allows connectivity to any H.323 standards compliant voice gateway and gatekeeper.
Page 86 I P T r u n k – ( S I P ) S e s s i o n I n i t i a t i o n P r o t o c o l The Electra Elite IPK II Voice over IP Trunk Card SIP package sends the real time voice over the corporate LAN or WAN.
Page 87 Electra Elite IPK II Document Revision 1 Depending on the requirements and resource allocation in the LAN/WAN/Internet, the IAD (8)-U10 ETU - SIP can be configured to use any of the following voice compressions: G.711 Mu Law – Highest Bandwidth G.723 –...
Page 88 The headset can be plugged into the multiline telephone and used when making or receiving calls with the Elite PC Assistant. Elite PC Assistant runs on a PC and communicates with the Electra Elite IPK II through a normal digital station port using the CTU Adapter that is attached to the telephone.
Page 89 Electra Elite IPK II Document Revision 1 I P K I I - P C A t t e n d a n t The PC Attendant Console is a software product that provides access to the most common functions required by an operator or receptionist. By using this application in...
Page 90 ISDN-PRI (Integrated Service Digital Network - Primary Rate Interface) is a Public Switched Telephone Network (PSTN) service that provides 23 B channels and a single D channel (23B+1D) for trunking. The Electra Elite IPK II supports. Caller ID indication displays the calling party telephone number on the LCD of the Multiline Terminal for CO incoming calls.
Page 91 Electra Elite IPK II Document Revision 1 The following K-CCIS features are available with the IP (K-CCIS) to NEAX (Point-to-Multipoint) feature: Call Forwarding – All Calls - K-CCIS Call Forwarding – Busy/No Answer - K-CCIS Call Transfer – All Calls - K-CCIS...
Page 92 Document Revision 1 Electra Elite IPK II This feature is available between Electra Elite IPK II systems and NEAX PBX systems. When connecting to a NEAX system, IPT cards are used and must be installed. The following K-CCIS features are available with the IP (K-CCIS) to NEAX (Point-to-Multipoint) feature: Call Forwarding –...
Page 93 Electra Elite IPK II Document Revision 1 signaling data from/to a distant office. The system can provide a variety of interoffice service features such as Calling Name display, Centralized Voice Mail Integration, or Link Reconnect. The following features are provided: Call Forwarding –...
Page 94 Document Revision 1 Electra Elite IPK II L a s t N u m b e r R e d i a l Last Number Redial allows an extension user to quickly redial the last number dialed. For example, a user may quickly recall a busy or unanswered number without manually dialing the digits.
Page 95 Electra Elite IPK II Document Revision 1 handset, they automatically answer the ringing calls based on Trunk Group Routing programming. The extension user’s own ringing calls, however, always have priority over calls ringing other co-worker’s extensions. L o n g C o n v e r s a t i o n C u t o f f For incoming and outgoing central office calls, each trunk can be programmed to disconnect after a defined length of time.
Page 96 Document Revision 1 Electra Elite IPK II M e e t M e P a g i n g T r a n s f e r If a user wants to Transfer a call to a co-worker but they do not know where the co- worker is, they can use Meet Me Paging Transfer.
Page 97 Music on Hold feature of telecommunications systems. NEC America, NEC Unified Solutions, Inc., and NEC Infrontia hereby disclaim any liability arising out of the failure to obtain such a license.
Page 98 Document Revision 1 Electra Elite IPK II N a m e S t o r i n g Extensions and trunks can have names instead of just circuit numbers. These names show on a multiline terminal’s display when the user places or answers calls.
Page 99 External Paging allows a user to locate another employee or make an announcement without calling each extension individually. The Electra Elite IPK II system allows up to eight External Paging zones, or a common zone output provided by the KSU (Zone #9). All other zones (#1~8) requires a port on a PGD(2)-U10 ADP, with a maximum of two external paging circuits per module.
Page 100 Document Revision 1 Electra Elite IPK II Combined Paging Use Combined Paging when you want to simultaneously Page into an internal and corresponding external zone. For example, you can Page your company’s warehouse and outside loading dock at the same time. Combined Paging is available for zones 1~8 and All Call.
Page 101 Function Key or service code (3-digit or 1-digit) to place a call in Personal Park. This option is available for multiline terminals, single line sets, and Electra Elite IPK II Wireless telephones and can be used for analog or ISDN trunks.
Page 102 Document Revision 1 Electra Elite IPK II Automatic Pause The system automatically pauses when it sees a PBX trunk access code during manual dialing, Abbreviated Dialing, Last Number Redial, Repeat Redial and Save Number Dialed. This gives the connected PBX time to set up its trunk circuits.
Page 103 Electra Elite IPK II Document Revision 1 customer calls in, the dispatcher just lifts the handset get their call. (Incoming Prime Line Preference can optionally seize an idle line appearance.) P r i v a t e L i n e A Private Line is a trunk reserved for a multiline terminal for placing and answering calls.
Page 104 R e m o t e ( S y s t e m ) U p g r a d e With PC Programming, the Electra Elite IPK II can be remotely upgraded to a newer version of main system software. When a new version of main system software is released, a firmware package file will be provided.
Page 105 Electra Elite IPK II Document Revision 1 When the multiline terminal is idle, the Reverse Voice Over key functions the same as a Hotline or One-Touch key. A multiline terminal’s Reverse Voice Over key also shows at a glance the status of the associated extension: When the key is.
Page 106 Document Revision 1 Electra Elite IPK II After the Ringdown Extension user lifts the handset, ringdown occurs after a programmable interval. Depending on the setting of this interval, the extension user may be able to place other calls before the ringdown goes through.
Page 107 Electra Elite IPK II Document Revision 1 Save Number Dialed saves in system memory a dialed number up to 24 digits. The ∗ number can be any combination of digits 0~9, # and . The system remembers the digits regardless of whether the call was answered, unanswered or busy. The system normally uses the same trunk group as for the initial call.
Page 108: Table 2-1 Selectable Display Messaging Defaults
Document Revision 1 Electra Elite IPK II S e l e c t a b l e D i s p l a y M e s s a g i n g An extension user can select a preprogrammed Selectable Display Message for their extension.
Page 109 Electra Elite IPK II Document Revision 1 S e l e c t a b l e R i n g T o n e s An extension user can change the way trunks or internal calls ring their telephone.
Page 110 Document Revision 1 Electra Elite IPK II DTMF Dial Out Timer Added A program is added for DTMF dialing, Program 20-03-07 : System Options for Single Line Telephones. When Program 20-03-03 : System Options for Single Line Telephones - SLT DTMF Dial to Trunk Lines is set to "0" (receive all digits before sending), the system will following the timers in Program 20-03-04 and 23-03-07.
Page 111 Electra Elite IPK II Document Revision 1 Dialing bins that you can allocate between System and Group Speed Dialing and a maximum of 65 Speed Dialing Groups are available. Each extension has 10 Station Speed Dial bins. Each Speed Dialing bin can store a number up to 24 digits long.
Page 112 Document Revision 1 Electra Elite IPK II Using a Programmable Function Key To streamline frequently-called numbers, an Speed Dialing Programmable Function Key can also store an Speed Dialing bin number. When the extension user presses the key, the telephone automatically dials out the stored number. This provides true one-touch calling via a telephone’s function keys.
Page 113 Electra Elite IPK II Document Revision 1 Transferred Call Tracking SMDR shows each extension’s share of a transferred call. If an outside call is transferred among four extensions, SMDR shows how long each of the callers stayed on the call.
Page 114 This feature requires a connection to the system using a CTA or CTU adapter, or through the serial port on the Electra Elite IPK II CPUII (requires the USB driver). (The LAN port only provides information through LAN-capable programs, such as HyperTerminal.
Page 115 Electra Elite IPK II Document Revision 1 T 1 T r u n k s ( w i t h A N I / D N I S C o m p a t i b i l i t y ) The T1/PRI Interface ETU gives the system T1 trunking capability.
Page 116 Document Revision 1 Electra Elite IPK II Route According to DID Translation Table or Abbreviated Dial Bins Calls can be routed based on either the number of digits defined in Program 22- 09-01 (digits 1~8) or by digits entered in Abbreviated Dial bins in Program 13- 04-01.
Page 117 Electra Elite IPK II Document Revision 1 Tandem Trunking could help an office manager, for example, put two outside sales people in touch. The office manager could: Answer a call from one salesperson Place a call to the second salesperson...
Page 118 Document Revision 1 Electra Elite IPK II T A P I C o m p a t i b i l i t y The system has Telephony Applications Programming Interface (TAPI) capability. TAPI capability provides: Reduced TAPI Feature Set (see the Supported TAPI Commands chart below).
Page 119 Electra Elite IPK II Document Revision 1 T r a n s f e r Transfer permits an extension user to send an active Intercom or outside call to any other extension in the system. With Transfer, any extension user can quickly send a call to the desired co-worker.
Page 120 Document Revision 1 Electra Elite IPK II trunk calls to be transferred into a Conference call. This would allow, for example, an attendant to locate co-workers and then transfer them into an existing telephone meeting. There is no need for the attendant to locate all the parties at the same time and sequentially add them into the Conference.
Page 121 Electra Elite IPK II Document Revision 1 There are 100 available Trunk Groups and 100 Routes. WATS tbound Call Moderately Least Expensive Most Expensive Expensive First Choice Second Choice Third Choice T r u n k G r o u p s Trunk Groups let you optimize trunk usage for incoming and outgoing calls.
Page 122 The EliteMail CTI LX and EliteMail CTI LX Lite Voice Processing systems, using the Electra Elite IPK II system and a Local Area Network, provide Unified Messaging services for voice, fax and e-mail messages with access at either the desktop PC or the telephone.
Page 123 Electra Elite IPK II Document Revision 1 Text-to-Speech This converts emails on Exchange-based servers to voice mails. Networking This allows the networking of multiple Active Net (AMIS Only) and PlusNet compatible voice mails systems. Optional EliteMail CTI LX and EliteMail CTI LX Lite TeLANophy Module Feature...
Page 124 Document Revision 1 Electra Elite IPK II U n i f o r m C a l l D i s t r i b u t i o n With Uniform Call Distribution (UCD), an extension user can call an idle extension within a preprogrammed UCD Group (Department Group - 64 Department Groups available) by dialing the group’s pilot number.
Page 125 Electra Elite IPK II Document Revision 1 outside call, and the system has a DSP daughter board installed with the VRS compact flash, the queued caller will hear, “Please hold on. All lines are busy. Your call will be answered when a line becomes free.”...
Page 126 V o i c e M a i l I n t e g r a t i o n ( A n a l o g ) The system is fully compatible with NEC’s analog with Automated Attendant Systems.
Page 127 Electra Elite IPK II Document Revision 1 waits for the Delayed Call Forwarding time before routing to the called extension’s mailbox. This gives the transferring party the option of retrieving the call instead of having it go directly to the mailbox.
Page 128 Document Revision 1 Electra Elite IPK II V o i c e O v e r Voice Over lets a user interrupt a busy station user that is on another call. With Voice Over, the busy extension user hears an alert tone followed by the voice of the interrupting party.
Page 129 (QoS) initiatives, all of which are controlled by the network and internet service providers. Because these vari- ables are not in NEC’s control, it cannot guarantee the performance of the user’s IP-based remote voice solution. Therefore, NEC recommends connecting VoIP equipment through a local area network using a Private IP address.
Page 130 Document Revision 1 Electra Elite IPK II W a r n i n g T o n e F o r L o n g C o n v e r s a t i o n The system can broadcast warning tones to a trunk caller warning them that they have been on the call too long.
Page 131 Electra Elite IPK II Document Revision 1 Handset The handset has the following features: Alphanumeric Display with Backlight The backlight can be turned On/Off in the profile setup. LED Indication for Incoming and Unanswered Calls Telephone Book with 65 Number Memory Capacity While idle, dial the number to be stored, then press >...
Page 132 The Base Station provides the link between the IPK Wireless – DECT telephone and the Electra Elite IPK II system. Base Stations are connected to the BSU( )-U20 ETU using standard two wire (twisted pair) telephone cable, CAT 4 or CAT 5. The maximum distance from the BSU( )-U20 ETU to the Base Station is 3,280 feet.
Page 133: Chapter 3 Equipment
Equipment QUIPMENT ECTION The tables below list all equipment used with the Electra Elite IPK II system. The equipment name, a description of the equipment, and the maximum capacities that are allowed for a Basic Port Package and an C h a p t e r Expanded Port Package are given.
Page 134 Document Revision 1 Electra Elite IPK II Table 3-1 Maximum System Capacities for Station Interface ETUs (Continued) Maximum Capacities Station Interface Description Expanded Notes Units Basic Port Port Package Package CNF(16)-U20 ETU 16-Port Multimedia Conference Unit. Notes 1, 4, 6 This Multiline Conference Bridge can support 8 or 16 ports.
Page 135 Electra Elite IPK II Document Revision 1 Table 3-1 Maximum System Capacities for Station Interface ETUs (Continued) Maximum Capacities Station Interface Description Expanded Notes Units Basic Port Port Package Package CTP(4)/(8)-U( ) ETU This ETU is a multiplatform system Notes 1, 3, 4, 6 CTP(12)/(16)-U( ) that supports a maximum of 16 ports.
Page 136 Document Revision 1 Electra Elite IPK II Table 3-1 Maximum System Capacities for Station Interface ETUs (Continued) Maximum Capacities Station Interface Description Expanded Notes Units Basic Port Port Package Package ESIB(8)-U( ) ETU with These ETUs are a 16-Port Electronic...
Page 137 Electra Elite IPK II Document Revision 1 Table 3-1 Maximum System Capacities for Station Interface ETUs (Continued) Maximum Capacities Station Interface Description Expanded Notes Units Basic Port Port Package Package OPX(2)-U( ) ETU This 2-Port Off-Premise Extension Note 1, 2, 6...
Page 138 Document Revision 1 Electra Elite IPK II Table 3-1 Maximum System Capacities for Station Interface ETUs (Continued) Maximum Capacities Station Interface Description Expanded Notes Units Basic Port Port Package Package SLIB(4)-U( ) ETU This 4-Port Single Line Interface ETU Notes 1, 6 supports four Single Line Telephones.
Page 139 When 2-port Station Interface ETUs are installed, the system uses four ports from its maximum port capacity. Note 3: Only one CMS, FMS, VMS, VP, CTI, CTP, IVR system can be installed in one Electra Elite IPK II system. Note 4: A maximum of 32 Digital Voice Mail ports are available.
Page 140: Table 3-2 Maximum System Capacities For Trunk Interface Etus
Document Revision 1 Electra Elite IPK II Table 3-2 Maximum System Capacities for Trunk Interface ETUs Maximum Capacities Trunk Interface Description Notes ETUs Basic Port Expanded Package Port Package BRT(4)-U( ) ETU This 4-Port Basic Rate Interface for 8 Notes 1, 6...
Page 141 Electra Elite IPK II Document Revision 1 Table 3-2 Maximum System Capacities for Trunk Interface ETUs (Continued) Maximum Capacities Trunk Interface Description Notes ETUs Basic Port Expanded Package Port Package COIB(4)-U( ) ETU This 4-Port CO/PBX Line Interface can Notes 1, 3...
Page 142 Document Revision 1 Electra Elite IPK II Table 3-2 Maximum System Capacities for Trunk Interface ETUs (Continued) Maximum Capacities Trunk Interface Description Notes ETUs Basic Port Expanded Package Port Package DID(4)-U( ) ETU This 4-Port Direct Inward Dialing Notes 1,4 Interface supports four DID or four two- way DID lines.
Page 143: Table 3-3 Maximum System Capacities For Application Interface Etus
When 2-port Trunk Interface ETUs are installed, the system uses four ports from its maximum port capacity. Note 3: With the Electra Elite IPK II Expanded Port Package, a maximum of 14 COIB(4)-U( ) ETUs can be installed as COID(4)-U( ) ETUs.
Page 144 Document Revision 1 Electra Elite IPK II Table 3-3 Maximum System Capacities for Application Interface ETUs (Continued) Maximum Capacities Application Description Notes Basic Port Expanded Interface ETUs Package Port Package BSU(2S)-U20 ETU This Slave 2-Base Station Unit for Notes 1, 2...
Page 145 Electra Elite IPK II Document Revision 1 Table 3-3 Maximum System Capacities for Application Interface ETUs (Continued) Maximum Capacities Application Description Notes Basic Port Expanded Interface ETUs Package Port Package PVA( )-U ETU as For K-CCIS K-CCIS – IP with Note 1: Refer to the KSU Power-Based Calculator Chart .
Page 146: Table 3-4 Ksu Power-Based Calculator Chart
Document Revision 1 Electra Elite IPK II An example is shown below: Five ESIB(8)-U10 ETUs multiplied by a table value of 21 is 105 points toward a possible 1000 (895 points remaining). -24V Five ESIB(8)-U10 ETUs multiplied by a table value of 83 is 415 points toward a possible 1000 (585 points remaining).
Page 147 Electra Elite IPK II Document Revision 1 Table 3-4 KSU Power-Based Calculator Chart (Continued) Power Consumption Equivalent Total Power Number of Point Package Name ETUs -24V -24V OPX(2)-U( ) ETU SLI(4)-U( ) ETU SLI(8)-U( ) ETU SLIB(4)-U( ) ETU SLIE(4)-U( ) ETU...
Page 148 Document Revision 1 Electra Elite IPK II Table 3-4 KSU Power-Based Calculator Chart (Continued) Power Consumption Equivalent Total Power Number of Point Package Name ETUs -24V -24V Optional BSU(4M)-U20 ETU BSU(2S)-U20 ETU BSU(6S)-U20 ETU CCH(4)-U( ) ETU HUB-U10 ETU VMP( )-U40 ETU...
Page 149: Chapter 4 Installation, Programming, And Maintenance Overview
The Electra Elite IPK II System uses modularity and connectivity throughout to reduce installation time and labor. The modular Key Service Units (KSUs) are installed vertically for the Electra Elite IPK II system. Most internal connections are made with plug and jack.
Page 150: Programming
Document Revision 1 Electra Elite IPK II The assignments provided by the Resident System Program can be altered to fit the requirements of a particular installation. Changing programming assignments is the function of two preassigned Multiline Terminals or a personal computer. When...
Page 151: Maintenance
Electra Elite IPK II Document Revision 1 User Programmable Features Multiline Terminal users can also program the following features from their station: Ringing Line Preference Feature Access and/or One-Touch keys (e.g., Speed Dial or Direct Station Selection.) Speed Dial Multiline Terminals without programmable One-Touch keys and Single Line Telephones can be used to program Station Speed Dial memories.
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Page 153: Table 5-1 System Capacities
YSTEM APACITY ECTION The Electra Elite IPK II system consists primarily of the Basic KSU and the Expansion KSUs. Expansion KSUs can be stacked vertically on the Basic KSU to expand the system capacity. Two expansion KSUs can be added C h a p t e r to expand to 24 interface slots.
Page 154: Figure 5-1 Connecting The Esi Using Twisted 2-Pair Cable
PECIFICATIONS ECTION This section provides cabling requirements and specifications for various equipment used in the Electra Elite IPK II system. Figure 5-1 Connecting the ESI Using Twisted 2-Pair Cable provides a diagram of the KSU connected with each of the Multiline Terminals and Single Line Telephones by a separate twisted 1-pair cable or 2-pair cable (only for Multiline Terminals).
Page 155 Electra Elite IPK II Document Revision 1 term term Table 5-3 D Series i or D IP Terminal Loop Resistance and Cable Length By Twisted By Twisted Maximum Maximum By Twisted By Twisted 1-Pair 2-Pair Loop Loop 1-Pair 2-Pair Cable...
Page 156 Document Revision 1 Electra Elite IPK II term Table 5-4 Electra Elite/D Series E Multiline Terminal Loop Resistance and Cable Length Maximum Loop Maximum Feet by Maximum Feet by Terminal or Adapter Resistance Twisted 1-Pair Cable Twisted 2-Pair Cable (Ohms)
Page 157: Power Supply Inputs
The power supply inputs and the power consumption specifications for the Electra Elite IPK II are listed below. Power Supply Inputs The AC input (P64-U( ) PSU) requirements for the Electra Elite IPK II are listed below: 117 Vac ± 10% 60 Hz ±...
Page 158: Table 5-7 Power Consumption
Document Revision 1 Electra Elite IPK II Power Supply Consumption Table 5-7 Power Consumption Maximum Watts Used Watts Used (Idle) (Maximum) Current Basic KSU – B64-U20 KSU 2.5 A Basic KSU + Expansion KSU 5.0 A Basic KSU + 2 Expansion KSUs 7.5 A...
Page 159 Electra Elite IPK II Document Revision 1 Weights and Dimensions Table 5-9 Shipping Unit Height Width Depth Weight 22.5 oz 3.4” 4.2” 5.2” ACA-U Unit (638 g) (86 mm) (107 mm) (133 mm) 4.0 oz 2.25” 2.75” 5.5” AD(A)-R Unit (113 g) (56.25 mm)
Page 160 Document Revision 1 Electra Elite IPK II Weights and Dimensions Table 5-9 (Continued) Shipping Unit Height Width Depth Weight 16.6 oz 1.97” 9.45” 7.68” COIB(8)-U( ) ETU (471 g) (50 mm) (240 mm) (195 mm) 14.4 oz 1.97” 9.45” 7.68”...
Page 161 Electra Elite IPK II Document Revision 1 Weights and Dimensions Table 5-9 (Continued) Shipping Unit Height Width Depth Weight 5.99 oz 1.89” 11.47” 8.46” DTI-U40 ETU (170 g) (48 mm) (290 mm) (214 mm) DTP-1-1 TEL DTP-1-2 TEL 26.8 oz 2.36”...
Page 162 Document Revision 1 Electra Elite IPK II Weights and Dimensions Table 5-9 (Continued) Shipping Unit Height Width Depth Weight 11.1 oz 1.97” 9.45” 7.68” ESIB(8)-U( ) ETU (315 g) (50 mm) (240 mm) (195 mm) 9.9 oz 1.97” 9.45” 7.68”...
Page 163: Table 5-10 Tone Patterns
Table 5-10 Tone Patterns lists the frequency and the pattern for the tones. Tones are used to inform Electra Elite IPK II station users of system functions such as dial tone, busy tone, or ringback tone. Multiline Terminal LED Flash Patterns The Electra Elite IPK II system has 2-color LEDs.
Page 164 Document Revision 1 Electra Elite IPK II Table 5-10 Tone Patterns Frequency System Tone Intermit (Hz) Cycle (Fixed) (Default) (Fixed) 0.5 sec Busy Tone 480/620 60 IPM 0.5 sec 0.5 sec Call Waiting Tone 60 IPM 0.5 sec 0.25 sec...
Page 165: Table 5-11 Multiline Terminal Led Flash Patterns
Electra Elite IPK II Document Revision 1 Table 5-11 Multiline Terminal LED Flash Patterns Condition Color Flash Patterns I-Use Green Busy Incoming Call I-Hold Green Call Hold Line Key Hold Recall Green Transfer Recall Green Live Monitoring Mode Green Message Waiting on Line Key...
Page 166: Section 8 Network And Control
UTSIDE YPES ECTION The following outside lines can be used with the Electra Elite IPK II system. 2-wire, Loop Start or Ground Start Trunks 2-wire, 2-way DID Lines (Dial Pulse or DTMF) 4-wire, E&M Tie Lines (Type I or V, Dial Pulse, or DTMF) Digital Trunk T1/FT1 (Loop Start, Ground Start, Tie Line (E&M), or DID...
Page 167: Control
Electra Elite IPK II Document Revision 1 8.1.3 Control This section indicates the speed or capacity. Control: Stored program with distributed processing Central Processor: 32-bit microprocessor Clock: 25 MHz Interface ETU: 8-bit or 16-bit microprocessor Optional ETUs: 16- or 32-bit microprocessor...
Page 168: Series I Terminals
Dial Pulse Address Signaling Dial Pulse Signaling is address signaling that uses dial pulses (regular momentary interruptions) to signal the equipment. In the Electra Elite IPK II system, the following Dial Pulse specifications are used. Pulse Rate: 0 ± 0.5 pps/20 ± 1.0 pps Percent Break: 60 ±...
Page 169: Dual-Tone Multifrequency (Dtmf) Address Signaling
DTMF signaling is a term that describes push button or Touchtone dialing. When a key on a telephone is pushed, two tones (one high frequency and one low frequency) are provided. In the Electra Elite IPK II system, the following DTMF specifications are used.
Page 170: Music Source For Music On Hold Via Ksu
Document Revision 1 Electra Elite IPK II XTERNAL QUIPMENT ONNECTION ECTION 10.1 Music Source for Music on Hold via KSU Auxiliary Input: 0.6V PPS Signal Level Input Impedance: 600 Ω 10.2 Music Source for Station Background Music via COI ETU Auxiliary Input: 0.6V PPS Signal Level...
Page 171: Section 11 Battery Backup
Electra Elite IPK II Document Revision 1 ATTERY ACKUP ECTION The Electra Elite IPK II system has battery backup functions for system backup and for memory backup. 11.1 System Backup During a power failure, the system is backed up using a rechargeable battery.
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Page 173 General Description Manual N E C U n i f i e d S o l u t i o n s , I n c . D o c u m e n t R e v i s i o n 1...

NEC Electra Elite IPK II General Description Manual

Chapter 1 Introduction

System Overview

Multiline Telephones

System Description

Chapter 2 Features

Overview

Features Descriptions

Chapter 3 Equipment

Equipment List

Chapter 4 Installation, Programming, and Maintenance Overview

Installation

Programming

Maintenance

Chapter 5 Hardware Specifications

Section 11 Battery Backup

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