E911 Compatibility - NEC Electra Elite IPK II System User Manual

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IMPORTANT - PLEASE NOTE THE FOLLOWING!

All local trunks or the trunk connected to external 911 equipment must be put in the

E911 route. Placing all the local trunks into the E911 route assures that any user may make a

call to 911.

When ARS is NOT enabled and the system allows trunk access by dialing 9, single line

telephones disregard Program 20-03-03 – System Options for Single Lines Telephones - SLT

DTMF Dial to Trunk Lines. This prevents the system from connecting to a trunk until all the

digits are dialed. This can be avoided by using either 8 or 9x (but not 91) as the trunk access

code. Be aware that this change requires additional programming changes.

When using external E911 equipment, do not allow analog single line telephones to directly

access trunks. When an analog SLT directly accesses a trunk (#9 xxx) and dials 911, the

system does not follow the 911 routing. If your system is connected to external E911

equipment, the system does not route the call to that equipment.

within a PBX access code if the Account Code feature is used. With the

Account Code feature enabled, if

to the central office after the

Finally, but most importantly, TEST - TEST - TEST! Due to the nature of the E911 feature,

it is imperative that when programming this, or any other feature, to be aware of the

consequences. Make sure to test the extensions with the E911 feature to confirm that other

features do not prevent the call from being completed. When using external equipment, make

sure the dial treatment tables are working properly.

E911 Compatibility ensures that emergency calls always get through. If an emergency

occurs, a user simply goes to any telephone, lifts the handset and dials 911. The system

built-in E911 compatibility places the emergency call even if the user forgets to dial an access

code or press a line key. The E911 abilities include:

Attendant Notification

The attendant receives a notification each time a co-worker dials an emergency 911

call. This notification is the co-worker's name and number display optionally

accompanied by an audible alarm. Notification occurs regardless of whether the

attendant is idle or busy on a call. You can optionally extend this ability to other

supervisory extensions as well.

E911 Compatibility

is used in the access code, the trunk stops sending digits

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