Conference - NEC Electra Elite IPK II System User Manual

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Electra Elite IPK II

Enhancements

Conference Call functionality is available for Virtual Extensions with Version 1600 or higher.

Conference lets an extension user add additional inside and outside callers to their conversation. With

Conference, a user may set up a multiple-party telephone meeting without leaving the office. The CPUII

provides 64 Conference ports, allowing any number of internal or external parties to be conferenced

together up to a limit of 32. This means that one extension can conference up to 31 internal and/or

external parties together (the originator would be the 32nd party reaching the maximum of 32). While this

Conference call is active, another user can use initiate a separate Conference also up to the limit of 32

parties, or any number a conferences can be initiated with any number of parties (up to 32) until all 64

Conference ports are all busy.

An ADA module is required for speech recording.

Call Arrival (CAR) Keys (virtual extensions) do not support Conference Programmable

Function keys nor can they be used to add a call to a Conference.

Split allows a user to alternate (i.e., switch) between their callers in Conference. This allows

a dispatcher, for example, to control a telephone meeting between themselves, a customer

and a service technician. The dispatcher can meet together with all parties, privately set up

a service strategy with the technician and then meet again to set the schedule.

Split cycles through the Conference in the same order in which the Conference was initially

set up. If a user places an outside call, conferences extension 101 followed by extension

102, Split cycles from the trunk, to 101 and finally to 102. The Split cycle then repeats.

If a user's extension has Barge-In enabled, they can also Barge-In on an established

Conference. This permits, for example, an attendant or supervisor to join a Conference in

an emergency. It also allows a co-worker to leave a conference – and then rejoin the

telephone meeting when it is convenient to do so.

A Class of Service option is available which allows/denies an extension user from

automatically setting up a Conference/Tandem Trunking call when hanging up the

Conference

Document Revision 4C

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