NEC Electra Elite IPK II System User Manual page 331

Electra Elite IPK II
Message Key Operates as Voice Mail Key
The system enhances a telephone Message key function when connected to a system which has voice
mail installed. When an extension receives a voice mail, the Message key can be used to check the
number of messages in voice mail, or call the voice mail to listen to the messages. If no Voice Mail
Programmable Function Key is defined (Program 15-07-01, code 77), the telephone Message Waiting
LED flashes to indicate new messages.
This option is not available with a networked voice mail – the voice mail must be local.
Directory Dialing
Directory Dialing allows an Automated Attendant caller to reach an extension by dialing the first few
letters in the extension user's name. With Directory Dialing, the caller does not have to remember the
extension number of the person they wish to reach – just their name. Here is how Directory Dialing
works:
1. When the Automated Attendant answers, it sends the call to a Directory Dialing Mailbox.
(Optionally, the caller may be asked to dial a digit to access Directory Dialing.)
2. The Directory Dialing Mailbox plays the Directory Dialing Message which asks the caller to dial
letters for the name of the person they want to reach.
3. The caller dials the first three letters for the person's name. They can dial by first name or last
name, depending on how the Directory Dialing Message was recorded and the Directory Dialing
Mailbox was set up.
4. Voice Mail searches the list of programmed extension names for a match of the caller-entered
letters.
5. The caller dials the digit for the extension they wish to reach, and Voice Mail sends the call to that
extension. The call is sent as a Screened or Unscreened transfer, depending on programming.
For callers to use Directory Dialing, the system must have a name programmed for each extension.
Each extension should also have a name recorded in their Subscriber Mailbox. In addition, each
extension used by Directory Dialing must be installed.
Conditions
In-Mail and VMS/FMS/VMP/CTI/CTP cannot be used at the same time in the same system.
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Only one of the following voice mails can be installed in the system at one time: VMS/FMS/

VMP/CTI/VP/CTP.
Ring Group calls do not follow extension call forwarding to voice mail.
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Analog ports on the CPUII do not support Message Waiting lighting.
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With KSU software Version 1500 or lower, trunk mapping is supported for trunk numbers

1~99 only. Trunk numbers higher than 99 cannot be trunk mapped.
Digital Voice Mail
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