NEC Electra Elite IPK II System User Manual page 626

Document Revision 4C
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20-13-01 Class of Service Options (Supplementary Service) – Long Conversation Alarm
20-13-05 Class of Service Options (Supplementary Service) – Intercom Off-Hook Signaling
20-13-06 Class of Service Options (Supplementary Service) – Automatic Off-Hook Signaling
(Automatic Override)
20-13-07 Class of Service Options (Supplementary Service) – Message Waiting
20-13-16 Class of Service Options (Supplementary Service) – Barge-In, Receive
20-13-28 Class of Service Options (Supplementary Service) – Allow Class of Service to be
Changed
20-13-35 Class of Service Options (Supplementary Service) – Block Camp On
Set these options to Off (0) for the voice mail COS.
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20-13-13 Class of Service Options (Supplementary Service) – Continued Dialing (DTMF) Signal on
ICM Call
Enable (1) Continued Dialing for all extensions that dial Voice Mail features.
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20-13-15 Class of Service Options (Supplementary Service) – Barge-In, Initiate
Set to On (1) for the voice mail COS.
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22-01-04 System Options for Incoming Calls – DIL No Answer Recall Time
If setting up Delayed Voice Mail Overflow, enter a time greater than 0. Overflow occurs after this
interval (provided the other related programming is correct). If setting up Immediate Voice Mail
Overflow, set to 0.
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24-02-02 System Options for Transfer – MOH or Ringback on Transferred Calls
Enable (1)/Disable (0) MOH on Transfer. If enabled, a transferred caller hears Music on Hold
while their call rings the destination extension. If disabled, a transferred caller hears ringback
while their call rings the destination extension. For this option to work with voice mail, the
transferred call must be an unscreened transfer.
Assign Trunks As Automated Attendant Trunks – Method 1
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22-02-01 Incoming Call Trunk Setup
Assign Service Type 4 to each trunk you want to ring into Voice Mail as a Direct Inward Line
(DIL).
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22-07-01 DIL Assignment
Assign the master/pilot number of the voice mail group from Program 11-07-01 as the DIL
destination. If all Voice Mail ports are in the same unique Extension (Department) Group (see
Program 16-02 above), the DIL rings another Voice Mail port if its assigned port is busy.
Assign Trunks As Automated Attendant Trunks – Method 2
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22-02-01 Incoming Call Trunk Setup
Assign Service Type 0 to each trunk you want to ring into Voice Mail as a normal line.
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