NEC Electra Elite IPK II System User Manual page 378

Document Revision 4C
Description
The DSS Console gives a multiline terminal user a Busy Lamp
Field (BLF) and one-button access to extensions, trunks, and
system features. This saves time for users that do a lot of call
processing (e.g., attendants, operators, or dispatchers). The DSS
Console simplifies:
Calling extensions and door boxes
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Placing, answering and transferring outside calls
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Making an External or Internal Page
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Switching the Night Service mode
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Activating DSS Console Alternate Answer
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The DSS Console also provides DSS Console Alternate Answer. This lets a multiline terminal user with
a DSS Console quickly reroute their calls to a co-worker. Transferred and dial 0 calls ring both DSS
Consoles and, if the VRS is installed, the main operator hears the message, "Your calls have been
forwarded". Central office calls ring both consoles and no message is heard by the operator.
You can also program the DSS Console keys to store Service Codes (up to 29 digits). This provides the
DSS Console user with many of the features available on One-Touch and Programmable Feature Keys.
The DSS Console keys can optionally store additional associated digits after the Service Code. For
example, storing 70401 under a DSS Console key accesses Trunk Group 1 when the console user
presses the key.
The maximum number of consoles allowed per system is 32.
DSS Lamp Table Changed to Apply to DSS/Hotline Keys for Multiline Terminals
Using
Programs 30-05-02~30-05-21 DSS Console Lamp Table, you can assign
and Hotline keys on multiline terminals and DSS Consoles.
ACD/Non-ACD Agent DSS Lighting Available
With the Electra Elite IPK II system, Programs 30-05-02~30-05-21 allow a non-ACD DSS console to light
indicating the status of both non-ACD agents and ACD agents.
Conditions
Changing flash patterns for DSS Consoles also changes them for Hotline keys.
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Electra Elite IPK II
LED flash patterns for DSS
Direct Station Selection (DSS) Console