Line Preference - NEC Electra Elite IPK II System User Manual

Electra Elite IPK II
Description
Line Preference determines how a multiline terminal user places and answers calls. There are two types
of Line Preference: Incoming Line Preference and Outgoing Line Preference.
Incoming Line Preference
Incoming Line Preference establishes how a multiline terminal user answers calls. When a call rings the
multiline terminal, lifting the handset answers either the ringing call (for Ringing Line Preference) or
seizes an idle line (for Idle Line Preference). The idle line can provide either Intercom or trunk dial tone
(see Outgoing Line Preference below). Ringing Line Preference helps users whose primary function is to
answer calls (such as a receptionist). Idle Line Preference is an aid to users whose primary function is to
place calls (such as a telemarketer).
Outgoing Line Preference
Outgoing Line Preference sets how a multiline terminal user places calls. If a multiline terminal has
Outgoing Intercom Line Preference, the user hears Intercom dial tone when they lift the handset. If a
multiline terminal has Outgoing Trunk Line Preference, the user hears trunk dial tone when they lift the
handset. Outgoing Line Preference also determines what happens at extensions with Idle Line
Preference. The user hears either trunk (dial 9) or Intercom dial tone.
Auto-Answer of Non-Ringing Lines
With Auto-Answer of Non-Ringing Lines, an extension user can automatically answer trunk calls that ring
other extensions (not their own). This helps a user that has to answer calls for co-workers that are away
from their desks. When the user lifts the handset, they automatically answer the ringing calls based on
Trunk Group Routing programming. The extension user's own ringing calls, however, always have
priority over calls ringing other co-worker's extensions.
Conditions
If a multiline terminal extension has more than one call ringing its line keys, Ringing Line

Preference answers the calls on a first-in first-answered basis.
DILs do not affect Incoming Line Preference operation.

Trunks ring extensions according to Ring Group programming.

If an extension gets trunk dial tone when the user lifts the handset, the system uses the dial

9 routing to select the trunk.

Line Preference

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