NEC Electra Elite IPK II System User Manual page 490

Document Revision 4C
Related Features
Central Office Calls, Placing
Programming

11-10-26 Service Code Setup (for System Administrator) – Forced Trunk Disconnect
Assign the Service Code.

20-06-01 Class of Service for Extensions
Assign a Class of Service (1~15) to an extension.

20-07-11 Class of Service Options (Administrator Level) – Forced Trunk Disconnect (analog trunk
only)
Enable (1)/Disable (0) an extension user ability to use Forced Trunk Disconnect.

21-01-18 System Options for Outgoing Calls – Reset Dial After Failure of Trunk Access (Version
1500 or higher required)
Enable (1)/Disable (0) the ability to continue to dial codes or extensions after receiving Trunk
Busy. This must be set to 1 for this feature to work.
Operation
To disconnect a busy trunk:
Multiline Terminal
1. Press line key for trunk.
- OR -
Dial trunk access code (
You hear busy tone. Trunk numbers are 001~200.

2. Dial the Service Code (not set at default).
You hear confirmation beeps as the system disconnects the trunk.

You can now place a call on the free trunk.

3. Press the line key for the trunk disconnected in Step 2.
- OR -
Dial the trunk access code (
2 - 466
9 + trunk number).
#
9 + trunk number) for the trunk disconnected in Step 2.
#
Electra Elite IPK II
Forced Trunk Disconnect