Music On Hold - NEC Electra Elite IPK II System User Manual

Electra Elite IPK II
Description
Music on Hold (MOH) sends music to calls on Hold and parked calls. The music lets the caller know that
his call is waiting, not forgotten. Without Music on Hold, the system provides silence to these types of
calls. The Music on Hold source can be internal (tone) or from an external customer-provided music
source (i.e., tape deck, or receiver). The customer-provided source can connect to a PGD(2)-U10 ADP
analog port or to a connector on the side of the cabinet.
Option Available for Using System Tone
The Music on Hold feature is enhanced to allow callers to hear a system tone instead of playing the
internal or external music.
 In accordance with U.S. copyright law, a license may be required from the American Society of Composers,
Authors and Publishers (ASCAP) or other similar organizations, if radio, television broadcasts or music other
than material not in the public domain are transmitted through the Music on Hold feature of
telecommunications systems. NEC America, NEC Unified Solutions, Inc., and NEC Infrontia hereby disclaim
any liability arising out of the failure to obtain such a license.
Conditions
A maximum of 97 Music on Hold sources are possible; 96 from PGD(2)-U10 ports and one

from the side of the KSU.
External music on hold source for internal calls is provided only via audio input on the side

of the KSU. Program 10-04-01 must be set to 1 (External Source).
No music is provided to internal calls on hold via the ACI input.

Use the combination of PRG 10-04, PRG 10-38 and PRG 14-08.

The PGD(2)-U10 ADP can be connected only to an ESIB(8)-U20 ETU. If the PGD(2)-U10

ADP is connected to an ESIE(8)-U20 ETU, the PGD(2)-U10 ADP module is NOT
recognized.
When a ESIB(8)-U20 ETU has an ESIE(8)-U20 ETU installed [ESIB/E(16)], the

PGD(2)-U10 ADP has both channels available for Paging, MOH, External Ringers and
Door Box according to strapping on ports 1~8. The corresponding port on the ESIE(8)-U20
ETU does not support a station or other hardware (it is used by the PGD(2)-U10 ADP for
channel 2).
When a ESIB(8)-U20 ETU is installed without an ESIE(8)-U20 ETU installed, a

PGD(2)-U10 ADP installed on ports 1~8 is recognized, but only channel 1 on the
PGD(2)-U10 ADP is supported. Channel 2 is not available.

Music on Hold

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Music on Hold
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