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NEC ElectraElite IPK II Installation Manual

Multimedia conference bridge
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Summary of Contents for NEC ElectraElite IPK II

  • Page 1 Notice Note that when converting this document from its original format to a .pdf file, some minor font and format changes may occur. When viewing and printing this document, we cannot guarantee that your specific PC or printer will support all of the fonts or graphics. Therefore, when you view the document, fonts may be substituted and your individual printer may not have the capability to print the document correctly.
  • Page 3 ULTIMEDIA ONFERENCE RIDGE NSTALLATION ANUAL I N T - 1 0 7 1 ( I P K I I ) O C U M E N T E V I S I O N...
  • Page 5 Contents of this manual are subject to change without prior notice at the discretion of NEC Unified Solutions, Inc. This document has been prepared for the use of employees and customers of NEC Unified Solutions, Inc. and may not be reproduced without prior written approval of NEC Unified Solutions, Inc.

  • Page 7: Table Of Contents

    Table of Contents ___________________________________________________________________________________ Chapter 1 CNF(16)-U20 ETU Section 1 Description ...................1-1 Section 2 Indicators, Switches and Connectors ........1-3 LED Indicators ..................1-4 Switches ....................1-4 Connectors ..................... 1-6 Environmental Conditions ............... 1-6 Chapter 2 CNF(16)-U20 ETU Setup Section 1 Installing the CNF(16)-U20 ETU ..........
  • Page 8 Document Revision 1A Electra Elite IPK II ___________________________________________________________________________________ Authentication Levels ................4-2 1.1.1 User Group (Black color -user code) ............. 4-2 1.1.2 Admin Group (Green color - user code) ..........4-2 1.1.3 Installer Group (Red color - user code) ..........4-2 Section 2 Main Page ..................
  • Page 9 Electra Elite IPK II Document Revision 1A ___________________________________________________________________________________ Set Date and Time ................4-28 Update Firmware .................. 4-29 Set Debug Levels ................. 4-31 Debug Log ................... 4-32 Card Reset ................... 4-33 6.10 Simple Conference ................4-34 6.11 Edit Simple Conference ................ 4-36 Appendix A Glossary Appendix B...
  • Page 10 Document Revision 1A Electra Elite IPK II ___________________________________________________________________________________ THIS PAGE INTENTIONALLY LEFT BLANK ___________________________________________________________________________________ Table of Contents...
  • Page 11 List of Figures ___________________________________________________________________________________ Figure 1-1 CNF(16)-U20 ETU ...................... 1-3 Figure 3-1 Selecting Control Panel ....................3-2 Figure 3-2 Control Panel Screen ....................3-3 Figure 3-3 Network Connections Screen ..................3-4 Figure 3-4 Local Area Connection Status Screen ............... 3-4 Figure 3-5 Local Area Connection Properties Screen ..............
  • Page 12 Document Revision 1A Electra Elite IPK II ___________________________________________________________________________________ Figure 4-21 Sending a Test Email Screen ................... 4-26 Figure 4-22 Webserver Configuration Screen ................4-27 Figure 4-23 Set Date and Time Screen ..................4-28 Figure 4-24 Update Firmware Screen ..................4-29 Figure 4-25 Setting Debug Levels Screen ...................
  • Page 13 List of Tables ___________________________________________________________________________________ Table 1-1 CNF(16)-U20 ETU LED Indications ................1-4 Table 1-2 CNF(16)-U20 ETU Dip Switch SW1................1-5 Table 1-3 CNF(16)-U20 ETU Rotary Switch SW3..............1-5 Table 3-1 Network Settings for TCP/IP Addressing ..............3-1 ___________________________________________________________________________________ Multimedia Conference Bridge Installation Manual...
  • Page 14 Document Revision 1A Electra Elite IPK II ___________________________________________________________________________________ THIS PAGE INTENTIONALLY LEFT BLANK ___________________________________________________________________________________ viii List of Tables...

  • Page 15: Cnf(16)-U20 Etu

    CNF(16)-U20 ETU C h a p t e r 1 ___________________________________________________________________________________ ECTION E S C R I P T I O N The CNF(16)-U20 ETU is a conference bridge system designed for the Electra Elite IPK II system. The CNF(16)-U20 ETU functionalities include: Simple Mode When configured as an 8-port ETU the following conferences are available: One 8-party conference...

  • Page 16: Figure 1-1 Cnf(16)-U20 Etu

    Document Revision 1A Electra Elite IPK II ___________________________________________________________________________________ Host Required, when enabled, requires the host/organizer to be logged into the conference before any other participant can enter. This option is selectable when setting up new conferences. Admission Control, when enabled, requires the organizer to dial a digit allowing each participant to enter the conference.
  • Page 17 Electra Elite IPK II Document Revision 1A ___________________________________________________________________________________ ECTION NDICATORS WITCHES AND ONNECTORS Refer to Figure 1-1 CNF(16)-U20 ETU for LED and switch locations. Figure 1-1 CNF(16)-U20 ETU ___________________________________________________________________________________ Multimedia Conference Bridge Installation Manual 1 - 3...

  • Page 18: Description

    Document Revision 1A Electra Elite IPK II ___________________________________________________________________________________ LED Indicators The LEDs are described in Table 1-1 CNF(16)-U20 ETU LED Indications. CNF(16)-U20 ETU Indications Table 1-1 Description Channel Status CH8/CH16 On CH8/CH16 Off Channel Status CH7/CH15 On CH7/CH15 Off Channel Status CH6/CH14 On CH6/CH14 Off Channel Status...
  • Page 19 Electra Elite IPK II Document Revision 1A ___________________________________________________________________________________ Table 1-2 CNF(16)-U20 ETU Dip Switch SW1 Multimedia ETU Port and Mode SW1-1 SW1-2 SW1-3 SW1-4 8 port Simple Mode 16 port Simple Mode 8 port Advanced Mode 16 port Advanced Mode RESET Switch SW2 This switch allows the technician to reset the CNF(16)-U20 ETU without having to remove and insert it again in the KTS.

  • Page 20: Connectors

    Document Revision 1A Electra Elite IPK II ___________________________________________________________________________________ Connectors The following connectors are used: J1 Ethernet Connector This connector is a single 10/100 MPS Ethernet Connector. This port has Auto-Medium Dependent Interface Crossover (MDIX) to allow using either a straight-through Ethernet cable for connection to a PC or a crossover Ethernet cable.

  • Page 21: Cnf(16)-U20 Etu Setup

    CNF(16)-U20 ETU Setup C h a p t e r 2 ___________________________________________________________________________________ ECTION N S T A L L I N G T H E C N F ( 1 6 ) - U 2 0 E T U System Requirements The CNF(16)-U20 ETU is a hot-swappable ETU that can be installed in any slot in the Electra Elite IPK II KSU.

  • Page 22: Installation Precautions

    Document Revision 1A Electra Elite IPK II ___________________________________________________________________________________ Installation Precautions When installing the ETU, observe the following precautions to avoid damage to hardware due to static electricity or to being exposed to hazardous voltages. The ETUs used in this system make extensive use of CMOS technology that is very susceptible to static electricity.
  • Page 23 Electra Elite IPK II Document Revision 1A ___________________________________________________________________________________ Complete steps 1 - 7 for verification of ETU. Additional programs are provided to configure the hunt group: Data Program 11-07: Department Group Pilot Numbers. Use this data setting to designate a pilot number for the Multimedia CNF Ports.
  • Page 24 Document Revision 1A Electra Elite IPK II ___________________________________________________________________________________ THIS PAGE INTENTIONALLY LEFT BLANK ___________________________________________________________________________________ 2 - 4 CNF(16)-U20 ETU Setup...

  • Page 25: Chapter 3 Cnf(16)-U20 Etu Configuration

    CNF(16)-U20 ETU Configuration C h a p t e r 3 ___________________________________________________________________________________ ECTION O N F I G U R I N G T H E C N F ( 1 6 ) - U 2 0 E T U When installed for the first time, the CNF(16)-U20 ETU comes up with the factory default parameters shown in Table 3-1 Network Settings for TCP/IP...

  • Page 26: Figure 3-1 Selecting Control Panel

    Document Revision 1A Electra Elite IPK II ___________________________________________________________________________________ Figure 3-1 Selecting Control Panel ___________________________________________________________________________________ 3 - 2 CNF(16)-U20 ETU Configuration...

  • Page 27: Figure 3-2 Control Panel Screen

    Electra Elite IPK II Document Revision 1A ___________________________________________________________________________________ On the Control Panel menu, double click on Network Connections Figure 3-2 Control Panel Screen ___________________________________________________________________________________ Multimedia Conference Bridge Installation Manual 3 - 3...

  • Page 28: Figure 3-3 Network Connections Screen

    Document Revision 1A Electra Elite IPK II ___________________________________________________________________________________ From the Network Connections screen, double click on Local Area Connection. Figure 3-3 Network Connections Screen When the Local Area Connection Status screen is displayed, click the Properties button. Figure 3-4 Local Area Connection Status Screen ___________________________________________________________________________________ 3 - 4 CNF(16)-U20 ETU Configuration...

  • Page 29: Figure 3-5 Local Area Connection Properties Screen

    Electra Elite IPK II Document Revision 1A ___________________________________________________________________________________ From the Local Area Connection Properties screen, select Internet Protocol (TCP/IP) and then Properties. Figure 3-5 Local Area Connection Properties Screen ___________________________________________________________________________________ Multimedia Conference Bridge Installation Manual 3 - 5...

  • Page 30: Figure 3-6 Internet Protocol (Tcp/Ip) Properties Screen

    Document Revision 1A Electra Elite IPK II ___________________________________________________________________________________ Click on Use the following IP address. For this example, enter 192.168.1.99 for the IP address and 255.255.255.0 for the Subnet mask. Click OK to accept the changes. Figure 3-6 Internet Protocol (TCP/IP) Properties Screen On the Local Area Connection Status screen, click Close, then close the Network Connections screen by clicking ___________________________________________________________________________________...

  • Page 31: Cnf(16)-U20 Etu Web Manager

    CNF(16)-U20 ETU Web Manager C h a p t e r 4 ___________________________________________________________________________________ ECTION O G G I N G I N T O C N F ( 1 6 ) - U 2 0 E T U The CNF(16)-U20 ETU Multimedia Conference Bridge is configured using an Internet Browser.

  • Page 32: Authentication Levels

    Document Revision 1A Electra Elite IPK II ___________________________________________________________________________________ Login as follows: Start your Internet Explorer from a PC connected to the same network as the CNF(16)-U20 ETU. Enter the CNF(16)-U20 ETU default IP Address (192.168.1.100) in the address link of your browser. When the Login screen is displayed, enter the default Login ID (installer) and the default password (installer).

  • Page 33: Section 2 Main Page

    Electra Elite IPK II Document Revision 1A ___________________________________________________________________________________ ECTION After a technician logs into the CNF(16)-U20 ETU web-interface, the main page is displayed. The main page is split into three regions: the navigation side bar, the status window near the bottom of the screen and the operations window in the center of the screen.

  • Page 34: Status Window

    Document Revision 1A Electra Elite IPK II ___________________________________________________________________________________ Status Window The status window is always located at the bottom of the browser window. The status window displays the username and administration level of the current user. A logout button is provided that is clicked to log the user out of the web interface and return them to the login screen.
  • Page 35 Electra Elite IPK II Document Revision 1A ___________________________________________________________________________________ Organizer: The user name of the organizer. When a user is logged in as a member of a group, the group name is supplied in this field. This field is informational only and cannot be modified. Email: The email address of the organizer.

  • Page 36: Figure 4-4 Form For Entering Participant Information

    Document Revision 1A Electra Elite IPK II ___________________________________________________________________________________ Recurrences: (Default: 0) Organizers may schedule a conference to recur in a cycle of 1-31. The number of Recurrences is dependant on the number of days in the month. Recurrence Period: (Default: Daily) Organizer may schedule conference to recur Daily or weekly.

  • Page 37: Figure 4-5 New Conference Report Screen

    Electra Elite IPK II Document Revision 1A ___________________________________________________________________________________ Figure 4-5 New Conference Report Screen When the conference creation is successful, a new conference report is generated with the conference information and passwords for the organizer and all the participants. When Send Notification is enabled, an email is sent to all participants with an email address entered.

  • Page 38: Figure 4-6 Conference Report Error Screen

    Document Revision 1A Electra Elite IPK II ___________________________________________________________________________________ When an error occurs during the conference creation process, the cause of the error is displayed and the user has the opportunity to modify the conference to resolve any scheduling conflicts. Figure 4-6 Conference Report Error Screen When the Mail Configuration options are not set properly, a message is displayed in the new conference report indicating that the notification emails were not sent out.

  • Page 39: Section 4 Conference Manager

    Electra Elite IPK II Document Revision 1A ___________________________________________________________________________________ ECTION ONFERENCE ANAGER To access the conference manager, click on the Scheduled Conferences link on the side bar. When the user is a member of the “user” group, only the conferences scheduled with that username are displayed. When the user is a member of the “admin”...

  • Page 40: Conference Details

    Document Revision 1A Electra Elite IPK II ___________________________________________________________________________________ Conference Details By clicking on the details button, the user may view all the conference information. This information is the same information displayed in the New Conference Report. The conference details also provides an additional option to resend email notifications.

  • Page 41: Delete Conference

    Electra Elite IPK II Document Revision 1A ___________________________________________________________________________________ Delete Conference When the Delete button is clicked from the conference manager, the user is prompted with a new browser window confirming that the delete operation should occur. When the user clicks No, the delete operation is canceled. When the user clicks Yes, the conference is removed from the schedule.

  • Page 42: Administration

    Document Revision 1A Electra Elite IPK II ___________________________________________________________________________________ ECTION DMINISTRATION To access the Conference Bridge status and configuration pages, click on the Administration link on the side bar. This link is available only to members of the admin and installer groups. The first page displayed is the Conference Bridge status information.

  • Page 43: Edit Bridge Configuration

    Electra Elite IPK II Document Revision 1A ___________________________________________________________________________________ End Tone Alert Time: The alert message is played to all participants at the specified time before the end of the conference. A time of two minutes specifies that the end message be played two minutes before the conference ends.
  • Page 44 Document Revision 1A Electra Elite IPK II ___________________________________________________________________________________ Max Participants Per Conf.: Configures the maximum participants including the organizer in a conference. (Default = 16) Max Conf. Duration: Configures the maximum duration of a conference. (Default = 240 minutes) End Tone Alert Time: Configures the time that the end alert message is played. (Default = 6 minutes) Use Custom Greeting: When enabled (check box) the Multimedia Conference bridge will play the recorded personalized greeting.

  • Page 45: User Accounts

    Electra Elite IPK II Document Revision 1A ___________________________________________________________________________________ User Accounts Clicking on the User Accounts link brings up the User Accounts Management page. Using this page, User Accounts may be added, edited, or deleted. Figure 4-12 User Accounts Management Screen ___________________________________________________________________________________ Multimedia Conference Bridge Installation Manual 4 - 15...

  • Page 46: Add Account

    Document Revision 1A Electra Elite IPK II ___________________________________________________________________________________ 5.2.1 Add Account The Add Account page allows an administrator or installer to create new accounts for the CNF(16)-U20 ETU. Figure 4-13 Add an Account Screen Username: Username for a new account. Must contain only alphanumeric characters and/or a -.

  • Page 47: Edit Account

    Electra Elite IPK II Document Revision 1A ___________________________________________________________________________________ Password, Confirm Password: The password for the new user. Must contain only alphanumeric characters and/or a -. 5.2.2 Edit Account The edit account page allows the user to modify any user password. Figure 4-14 Edit an Account Screen ___________________________________________________________________________________ Multimedia Conference Bridge Installation Manual...

  • Page 48: Delete Account

    Document Revision 1A Electra Elite IPK II ___________________________________________________________________________________ 5.2.3 Delete Account The delete account page allows the user to delete previously added user account. The installer account can not be deleted. Figure 4-15 Delete an Account Screen ___________________________________________________________________________________ 4 - 18 CNF(16)-U20 ETU Web Manager...

  • Page 49: Gain Configuration

    Electra Elite IPK II Document Revision 1A ___________________________________________________________________________________ Gain Configuration Figure 4-16 Gain Configuration Screen Gain Configuration: These fields are useful for attenuation applied to obtain adequate voice levels for the end users. It is recommended not to alter this value unless during solving any issues related to voice levels.

  • Page 50: Configuration

    Document Revision 1A Electra Elite IPK II ___________________________________________________________________________________ ECTION ONFIGURATION To access the system configuration page, click on the Configuration link. This page is only accessible to members of the installer group. The first page that is displayed contains the current system status information. Below the system information are the links to the pages that allow the user to modify the system configuration.

  • Page 51: Ethernet Configuration

    Electra Elite IPK II Document Revision 1A ___________________________________________________________________________________ Domain Name: The domain name of the CNF(16)-U20 ETU. Nameserver Address: The IP address of the nameserver to be used. DHCP: If Enabled, DHCP is used to obtain the TCP/IP information. Ethernet Configuration The Ethernet Interface setting allows for manual configuration of the Ethernet port speed and Mode.

  • Page 52: Tcp/Ip Configuration

    Document Revision 1A Electra Elite IPK II ___________________________________________________________________________________ TCP/IP Configuration The TCP/IP Configuration page allows the installer to modify the TCP/IP settings. When the Use DHCP for TCP/IP Configuration is set, the ETU uses DHCP to obtain the TCP/IP information. When the Configure TCP/IP Manually button is checked, the ETU uses the information supplied by the users in IP Settings text boxes.

  • Page 53: Email Configuration

    Electra Elite IPK II Document Revision 1A ___________________________________________________________________________________ Host Name: The Host Name of the CNF(16)-U20 ETU. IP Address: The IP Address of the CNF(16)-U20 ETU. Netmask Address: The Subnet Mask Address of the CNF(16)-U20 ETU. Gateway Address: The Gateway address of the CNF(16)-U20 ETU. Domain Name: The domain name of the CNF(16)-U20 ETU.
  • Page 54 Document Revision 1A Electra Elite IPK II ___________________________________________________________________________________ Outgoing Mail Server (SMTP): The network address of the SMTP server to be used. Outgoing Mail Server Port: The SMTP server port. This normally is set to 25. Server Requires Authentication: When this is checked, the SMTP server requires messages sent to it to be authenticated to an account.

  • Page 55: Figure 4-21 Sending A Test Email Screen

    Electra Elite IPK II Document Revision 1A ___________________________________________________________________________________ Upon clicking submit, a page is provided where the installer may send a test email to the specified To Address to verify that the Email settings are correct. Figure 4-21 Sending a Test Email Screen ___________________________________________________________________________________ Multimedia Conference Bridge Installation Manual 4 - 25...

  • Page 56: Webserver Configuration

    Document Revision 1A Electra Elite IPK II ___________________________________________________________________________________ Webserver Configuration The Webserver configuration page allows the user to set the timeout value for the CNF(16)-U20 ETU web interface. The possible values are None (or no timeout), 5 minutes, 10 minutes, and 15 minutes. The Webserver Configuration defaults at 5 minutes.

  • Page 57: Set Date And Time

    Electra Elite IPK II Document Revision 1A ___________________________________________________________________________________ Set Date and Time The Set Date and Time page allows the user to configure the date and time of the CNF(16)-U20 ETU. The default setting is to receive the time from the Elite IPK System.

  • Page 58: Update Firmware

    Document Revision 1A Electra Elite IPK II ___________________________________________________________________________________ Update Firmware The Update Firmware page allows the installer to update the CNF(16)-U20 ETU with new firmware via web browser. A successful firmware upgrade reverts all system configuration to default settings. Make note of the card configuration prior to performing a firmware upgrade. Figure 4-24 Update Firmware Screen Firmware Update: The Installer must store the firmware on their local PC.
  • Page 59 Electra Elite IPK II Document Revision 1A ___________________________________________________________________________________ Upon successful checksum verification the CNF(16)-U20 loads the new firmware. After the firmware load is completed, the ETU automatically resets. The firmware upgrade process may take up to five minutes. The Multimedia Conference bridge firmware uses the following file name: upgradePkg-1.1.0-a.tar.gz, and must be stored on the local PC.

  • Page 60: Set Debug Levels

    Document Revision 1A Electra Elite IPK II ___________________________________________________________________________________ Set Debug Levels The Set Debug Levels page allows the installer to determine how much information should be sent to the debug log. This page is used for analyzing communication errors, and is intended for use by technical support personnel.

  • Page 61: Debug Log

    Electra Elite IPK II Document Revision 1A ___________________________________________________________________________________ Debug Log The debug log page allows the installer to either view the current debug log from the web interface, or download it as a text file. This page is used for analyzing communication errors, and is intended for use by technical support personnel.

  • Page 62: Card Reset

    Document Revision 1A Electra Elite IPK II ___________________________________________________________________________________ Card Reset The Card Reset page allows the installer to reset the ETU from the web interface. The card is unavailable for several minutes, and you must log back into the CNF(16)-U20 ETU. Figure 4-27 Card Reset Screen ___________________________________________________________________________________ 4 - 32...

  • Page 63: Simple Conference

    Electra Elite IPK II Document Revision 1A ___________________________________________________________________________________ 6.10 Simple Conference Simple Conference is virtually plug and play with pre-configured passwords and conference duration. The user can dial in and establish a conference without configuring personal settings. Figure 4-28 Simple Conference Configuration Screen No.
  • Page 64 Document Revision 1A Electra Elite IPK II ___________________________________________________________________________________ Conference Password: All the participants have the same conference password. Conference 1 default password is 111111. Conference 2 default password is 222222. Conference 3 default password is 333333. Conference 4 default password is 444444. Duration: Configures the maximum duration of a simple conference.

  • Page 65: Edit Simple Conference

    Electra Elite IPK II Document Revision 1A ___________________________________________________________________________________ 6.11 Edit Simple Conference The edit options allows the installer and administrator to change the default password, conference duration time, and participant announce. Participant Announce allows the conference administrator or Installer to disable or enable user entry/exit announcements during the conference.
  • Page 66 Document Revision 1A Electra Elite IPK II ___________________________________________________________________________________ THIS PAGE INTENTIONALLY LEFT BLANK ___________________________________________________________________________________ 4 - 36 CNF(16)-U20 ETU Web Manager...

  • Page 67: Appendix A Glossary

    Glossary A p p e n d i x A ___________________________________________________________________________________ The following terms are used within this document. Term Definition Dynamic Host Control Protocol A protocol for automatic TCP/IP configuration that provides static and (DHCP) dynamic address allocation and management. Internet The global digital network.
  • Page 68 Document Revision 1A Electra Elite IPK II ___________________________________________________________________________________ THIS PAGE INTENTIONALLY LEFT BLANK ___________________________________________________________________________________ A - 2 Appendix A...
  • Page 69 Conference Access Codes A p p e n d i x B ___________________________________________________________________________________ Access Feature Mode Description Code Delete The organizer can declare the conference ended by End Conference Declare conference via Advanced accessing the Conference Web Manager and deleting Web Manager conference The organizer can extend the conference in increments...
  • Page 70 Document Revision 1A Electra Elite IPK II ___________________________________________________________________________________ THIS PAGE INTENTIONALLY LEFT BLANK ___________________________________________________________________________________ B - 2 Appendix B...
  • Page 72 Electra Elite IPK II Multimedia Conference Bridge Installation Manual N E C U n i f i e d S o l u t i o n s , I n c . D o c u m e n t R e v i s i o n 1 A...

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