MERLIN LEGEND Communications System Release 7.0
Feature Reference 555-670-110
Features
Messaging
Feature Interactions
Barge-In
Centralized Voice
Messaging
Digital Data Calls
Directories
Direct Station
Selector
Display
If Barge-In is used to contact a user with a posted message, the caller's
telephone does not display that message.
A Leave Word Calling message cannot be sent to a non-local extension.
If a user with a display telephone tries to send a message to a telephone
that has coverage to Centralized Voice Messaging, no message is sent,
but the display on the sender's telephone reads that the message was
sent. The Message-Waiting light is not lit, and no error beep sounds.
MLX and ETR display telephone users cannot use Return Call across a
private network; therefore, Return Call cannot be used with Centralized
Voice Messaging.
Messaging features are not available for data or video extensions, but
can be used by telephones at these workstations.
When an Extension Directory is used to call a co-worker with a posted
message, the posted message is not displayed on the caller's telephone.
When an operator presses the Message Status button on a DSS adjunct,
the LEDs on the DSS reflect only messages left by an operator using the
Send/Remove Message feature and not messages left by any user
(including an operator) using the Leave Message feature.
When users try to send messages to an extension with a full message
box, they see Message Box Full on the display. When a user tries to
retrieve messages and the message box is empty, No Messages
appears.
When a user has a message from a local co-worker, the display shows
the name or extension number (if no label is programmed) of the caller
and, on MLX and ETR telephones, the time and date the message was
left. An unread message is marked with an asterisk (*).
Messages also can be received from outside callers or non-local
extensions (if the MERLIN LEGEND System has a voice messaging
system) and from an operator. On MLX and ETR display telephones,
messages left by a voice messaging system are identified as VMS,
messages from an operator are identified as ATT, and message-waiting
indications received by a fax message-waiting receiver are identified as
FAX. Analog multiline and MLS telephone users see Call plus the
extension or caller's name.
Issue 1
April 1999
441
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