Lucent Technologies MERLIN LEGEND Release 7.0 Feature Reference page 172

MERLIN LEGEND Communications System Release 7.0
Feature Reference 555-670-110
Features
Call Waiting
An extension programmed as a fax extension can activate Call Waiting so that
callers can wait until a fax machine is available. To prevent disruption of a fax
message in progress, a call-waiting tone is not sent to a fax extension.
If Call Waiting is on and you are in the process of dialing when you receive a call,
the touch tones generated while dialing cancel the call-waiting tone. As a result,
you may not be aware that a call is waiting.
Telephone Differences
Queued Call Consoles
Call Waiting cannot be used on QCCs; the calls are already queued. The operator
releases a call to a busy extension either by selecting Camp On from the display or
by pressing the Release button. If Camp-On is used, the call does not return to
the QCC queue until the Camp-On return interval expires. If the operator presses
the Release button, the extension being called receives the call-waiting tone (not
Camp-On), and the call returns to the QCC queue when the transfer return
interval expires.
If the system is programmed for Automatic Extended Call Completion, a QCC
operator must press the Start button to use Camp-On, then dial the extension
manually, activate Camp-On, and press Release. If the operator presses a DSS
button, the transfer is automatically completed and Camp-On cannot be used.
Other Multiline Telephones
If a multiline telephone does not have an SA Originate Only or ICOM Originate
Only button assigned or available, you cannot pick up the waiting call. To pick up
the call, you must press an available SA Originate Only or ICOM Originate Only
button, press the Feature button, and dial 87.
If you use either Transfer or Camp-On to transfer a call to a busy extension, the
call is placed in the call-waiting queue and you hear the call-waiting tone, whether
or not the extension has the Call Waiting feature activated.
Single-Line Telephones
After picking up a waiting call on a single-line telephone, if you press and release
the Recall or Flash button—or on a telephone without positive disconnect, if you
press and release the switchhook— the picked-up call is disconnected and you
are reconnected to the original call. If you hang up after picking up a waiting call,
the picked-up call is disconnected and transfer is initiated for the first call; the
original call goes on hold and transfer return applies.
Issue 1
April 1999
112