Lucent Technologies MERLIN LEGEND Release 7.0 Feature Reference page 221

MERLIN LEGEND Communications System Release 7.0
Feature Reference 555-670-110
Features
Conference
Mode Differences
Behind Switch Mode
The fixed Conf button on multiline telephones activates conference from the host
system. The dial codes for the host system for Conference and Drop must be
system-programmed. A multiline telephone user can program a Conference or
Drop button to use the communications system's Conference or Drop features as
described above.
A single-line telephone user cannot use the Conference feature in Behind Switch
mode.
Telephone Differences
Queued Call Consoles
To arrange a conference call using a QCC, the operator presses the Conf button
after receiving a call or dialing the first outside number or extension. The green
LED next to the Call button flashes to indicate that the person is on hold for the
conference. An outside participant hears Music-On-Hold if it is programmed; an
inside participant hears nothing. Then the operator dials the next number and
presses the Conf button again; all participants are connected.
To add another person, the operator presses the Conf button again. The green
LED next to the Call button flashes, indicating a call on hold, and the participants
can converse. The operator adds more participants by dialing their numbers and
pressing the Conf button until up to two outside lines and three extensions
(including the operator and the originator) are added. The operator can converse
privately with each participant before pressing the Conf button to join other
participants. (This is called Conference with consultation .)
Calls to busy numbers cannot be added to a conference. To disconnect a call to a
busy number, the operator presses the Call button with the conference call and
then continues adding participants, if desired.
All conference participants are connected together on one Call button. This allows
the operator to put the conference on hold and to use other Call buttons to make
or receive other calls. Since all participants are on one Call button, the operator
can drop only the last party added to the conference by first pressing the Drop
button and then the Call button used to originate the conference.
To rejoin a held conference call, a QCC operator presses the Call button with the
conference participant. To end the conference, the operator joins the conference
Issue 1
April 1999
161