MERLIN LEGEND Communications System Release 7.0
Feature Reference 555-670-110
Features
Camp-On
Multiple calls can be camped on to individual extensions.
To use Camp-On, the feature must be activated while the person is listening to
ringing, a busy tone, or call-waiting ringback. Camp-On cannot be activated at
other times, and no error tone sounds when a caller unsuccessfully tries to use
Camp-On at an inappropriate time.
In Release 6.0 and later systems (Hybrid/PBX mode only), Camp-On does not
work for calls on non-local extensions.
Telephone Differences
Direct-Line Consoles
When a DLC system operator uses Camp-On to transfer a call to a busy
extension, the call is placed in the call-waiting queue; the caller hears the
call-waiting tone whether or not the user has the Call Waiting feature activated.
If the system is programmed for one-touch Transfer with automatic completion, an
operator uses Camp-On by pressing the Transfer button, dialing the extension
manually, and activating Camp-On.
If an operator presses an Auto Dial or DSS button, the transfer is automatically
completed and Camp-On cannot be used.
Queued Call Consoles
A Camp-On button cannot be programmed on a QCC. Instead, the operator
makes a call to a busy extension by selecting Camp On from the display. The call
does not return to the QCC queue until the Camp-On return interval expires. If the
operator presses the Release button, the extension being called receives the
call-waiting tone, and the call returns to the QCC queue when the transfer return
interval expires.
To use Camp-On when the system is programmed for automatic extended call
completion, a QCC operator must press the Start button, dial the extension
manually, activate Camp-On, and either press Release or hang up. If the operator
presses a DSS button, the transfer is automatically completed and Camp-On
cannot be used.
Issue 1
April 1999
141
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