MERLIN LEGEND Communications System Release 7.0
Feature Reference 555-670-110
Features
Coverage
Shared SA buttons. A coverage sender, whose calls are covered, can be an
individual extension ( Individual Coverage ) or a group of extensions ( Group
Coverage ).
An extension becomes a sender and has its calls covered in either or both of the
following ways:
An Individual Cover button is programmed for the sender on the multiline
telephone of a receiver.
The sender is made a part of a coverage group through system
programming. A receiver for the group is programmed in any of the
following ways:
An individual multiline telephone can have any combination of up to eight
Individual Cover and Group Cover buttons.
Several timers, summarized in
coverage and/or how a covered call rings. In Release 4.1 and later systems,
additional settings allow system managers to customize coverage delays on an
extension-by-extension basis, rather than by specifying delay intervals for all
extensions on the system. These extension timers replace the systemwide
settings for Coverage Delay Interval and Delay Ring Interval. Explanations of
these timers are included in the descriptions of Individual Coverage and Group
Coverage later in this section.
Individual Coverage
An Individual Coverage receiver, who covers calls for a sender, has a
programmed button that corresponds to the sender's extension. A given sender
can have up to eight Individual Coverage receivers covering calls. A receiver, who
must have a multiline telephone, can have separate buttons for up to eight
senders, but can have only one button to provide Individual Coverage for a given
sender.
A button for Individual Coverage can be programmed as either Primary Cover or
Secondary Cover. The Secondary option provides a 2-ring delay, the Secondary
Coverage Delay Interval, to allow the sender to answer before the receiver; in
system releases prior to 4.1, the Primary option does not provide this delay.
— A Group Cover button is programmed for the group on a multiline
telephone (a receiver).
— The QCC queue is programmed to be a receiver for the group.
— A calling group is programmed to be a receiver for the group (this
option can be used to provide voice mail coverage for a coverage
group).
Table 4 on page
174, affect the delivery of a call to
Issue 1
April 1999
173
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