Lucent Technologies MERLIN LEGEND Release 7.0 Feature Reference page 390

MERLIN LEGEND Communications System Release 7.0
Feature Reference 555-670-110
Features
Forward and Follow Me
The following rules apply to Centrex Transfer via Remote Call Forwarding:
Only outside calls arriving on loop-start Centrex lines can be forwarded by
using this feature. Inside calls originating locally or anywhere on a private
network, using private network facilities, can be remote call-forwarded, but
regular Remote Call Forwarding should be used instead.
The system must be equipped with analog Centrex loop-start lines/trunks.
All analog loop-start lines in the system must be Centrex facilities. Other
types of facilities can be used in the limited Centrex configuration, but calls
arriving on these facilities cannot be remote call-forwarded.
To transfer calls outside the Centrex system, an organization must
subscribe to a Centrex trunk-to-trunk transfer feature. Otherwise, the
feature only works for forwarding to Centrex system extensions that are, for
example, not connected to the communications system.
Transfers with consultation and conferences cannot be performed for
extensions that have Centrex Transfer via Remote Call Forwarding active.
Similarly, in a limited Centrex configuration that includes an Automated
Attendant application, that application must support and be set to
unsupervised transfer operation.
The Centrex lines, the extensions programmed for Centrex Transfer via
Remote Call Forwarding, and any Automated Attendant (limited Centrex
configuration) that transfers calls to the extensions must be connected to
the same switch. The feature is not supported across private networks
(Release 6.0 and later systems, Hybrid/PBX mode only).
Extension programming of Centrex Transfer via Remote Call Forwarding
may require the Pause character. If so, a user at a multiline telephone on
the communications system in a limited Centrex configuration can program
the feature. If the feature with a dialing Pause is required for a single-line
telephone, a user on the system must use the Authorization Codes feature
in order to activate or deactivate Centrex Transfer via Remote Call
Forwarding.
When a user activates or deactivates a forwarding feature by dialing his or
her authorization code, the activating and forwarding extensions must be
on the local switch. After dialing the authorization code, the user then turns
the feature on or off normally.
Reliable disconnect on loop-start lines is not required for Centrex Transfer
via Remote Call Forwarding.
When extensions are using the Centrex Transfer via Remote Call Forwarding
feature, do not program Music-On-Hold as the transfer audible. If Music-On-Hold
is programmed in this case, a caller being transferred hears a click, three seconds
of Music-On-Hold, a second click, then silence for about 10 seconds, then a
Issue 1
April 1999
330