Lucent Technologies MERLIN LEGEND Release 7.0 Feature Reference page 153

MERLIN LEGEND Communications System Release 7.0
Feature Reference 555-670-110
Features
Automatic Route Selection
Remote Access
Saved Number Dial
Service Observing
Speed Dial
SMDR
System Access/
Intercom Buttons
System
Renumbering
Tandem Switching
Remote access users can make calls by using ARS. They dial into the
system, enter a barrier code if one is required, and dial the ARS code
while listening to system dial tone. FRLs can be assigned to restrict the
routes that remote callers can use. When barrier codes are not used,
an FRL is assigned to all lines/trunks (tie trunks and non-tie trunks are
grouped separately) and cannot be assigned to individual lines/trunks.
When barrier codes are used, FRLs are assigned to individual barrier
codes.
The steps above are not used by networked non-local users making
ARS calls into your system, even though your system treats these calls
as remote access calls. Instead, a caller dials the ARS call just as they
would any other ARS call.
The ARS dial-out code is saved with the telephone number dialed.
In Release 6.1 and later systems, calls made by using ARS can be
observed when end-of-dialing is reached.
Personal Speed Dial and System Speed Dial numbers can include the
ARS code.
SMDR reports for systems with ARS show all the digits dialed by a
user in the CALLED NUMBER field, including any absorbed (ignored)
digits, and the facility used to make the call. The reports do not include
the ARS dial-out code or any digits added by ARS.
The ARS FRL assigned to the extension being used to make the call
applies to calls made on both SA and Shared SA buttons.
The ARS access code can be renumbered. (The factory setting is 9.)
In Release 6.0 and later systems (Hybrid/PBX mode only), the ARS
access code is accepted over private networked trunks, allowing users
in a local system to make calls from lines/trunks connected to a remote
system. The system manager programs ARS in order to direct calls
over the most cost-effective routes; calls that are local, for example, at
a remote networked switch, can be sent out from lines/trunks
connected to that system. At the remote system, Remote Access
features are used to accept such a call.
Do not program a remote system's ARS access code into the local
system's non-local dial plan. For example, if the ARS access code is 9,
do not include a range of extensions that begins with 9. If you attempt
to program the local ARS access code into the non-local dial plan, the
system blocks the attempt. For security and convenience, it is best if all
systems in a network use the same ARS access code.
Issue 1
April 1999
93