Lucent Technologies MERLIN LEGEND Release 7.0 Feature Reference page 275

MERLIN LEGEND Communications System Release 7.0
Feature Reference 555-670-110
Features
CTI (Computer Telephony Integration) Link
NOTE:
In Release 6.0 and later systems, the display of incoming and outgoing
calls from and to non-local extensions depends upon the PassageWay
Telephony Services application, the private network trunks, and how the
call is routed. For more information, see
(Release 6.0 and Later Systems Only)'' on page
Programming a CTI Link
System Programming includes complete information about programming a CTI
link. When you program a CTI link, ensure that no telephone, fax,
videoconferencing system, or digital communications equipment is connected to
the MLX port. A working or potential system programming or operator position
extension cannot be programmed as a CTI link; therefore, a CTI link cannot be
programmed on the first or fifth extension jack of an MLX module. A CTI link can
be programmed on port 2, 3, 4, 6, 7, or 8 of the MLX module.
In order to program a new CTI link, or remove an existing one, you must first busy-
out the slot where the MLX module for the CTI link is located or where you plan to
install it. For this reason, if you program the CTI link using an MLX-20L telephone
programming console, that console must not be connected to the same MLX
module where you have installed, or plan to install, the CTI link.
(See ''Programming'' on page 557
options. For details about busying-out a slot in the control unit, see the System
Manager's Quick Reference .)
NOTE:
If your system includes only one MLX extension module, you must use a
PC and System Programming and Maintenance (SPM) software to program
the CTI link.
!
CAUTION:
The Maintenance procedures that you use to busy-out and restore a module
are normally reserved for Lucent Technologies technicians only.
When you add a CTI link, the system performs the following actions:
Reverts button programming to the default for a non-operator MLX
telephone.
Informs you when there are programmed Cover buttons for the CTI link
extension on other extensions in the system. These Primary and/or
Secondary Cover buttons are not removed from the associated extensions.
To identify these extensions and remove the Cover buttons, consult the
Extension Information Report for the system, or refer to the relevant
''Private Network Operation
217.
for more information about programming
Issue 1
April 1999
215