Lucent Technologies MERLIN LEGEND Release 7.0 Feature Reference page 726

MERLIN LEGEND Communications System Release 7.0
Feature Reference 555-670-110
Features
Station Message Detail Recording (SMDR)
In Release 4.2 and later systems with Talk Time enabled, for incoming calls to an
Auto Login or Auto Logout calling group, an ampersand (&) in the SMDR report
CALL TAG field indicates that an Auto Login or Auto Logout overflow calling group
member answered the call. When an incoming call is transferred by an automated
attendant to an Auto Login or Auto Logout calling group overflow receiver, the
CALL TAG field is left blank, because this is not considered an overflow call.
Ineligible overflow receivers include members of Integrated or Generic VMI calling
groups.
In Release 4.2 and later systems with Talk Time enabled, the TALK field displays
a non-zero duration to indicate the elapsed time of an incoming call arriving on a
line assigned to an Auto Login or Auto Logout calling group, starting from when
the call is answered by a member and ending when the call is disconnected.
In Release 4.2 and later systems with Talk Time enabled, the TALK field displays
a non-zero duration for an incoming call routed by an automated attendant or an
operator to an Auto Login or Auto Logout calling group. The value indicates the
elapsed time of the call, starting from when the call is answered by a member of
an Auto Login or Auto Logout calling group and ending when the call is
disconnected.
In Release 4.2 and later systems with Talk Time enabled, the TALK field is left
blank for all other incoming and outgoing calls. If the Talk Time option is disabled,
the field does not appear on the report.
If a person selects a line and cannot complete the call (for example, due to
restrictions), yet remains on the line for more than the programmed call duration,
an SMDR record is created, even though a call was never made on that line.
In the event of a power failure, calls are dropped and the SMDR records for those
calls are lost.
In Release 2.1 and later systems, an SMDR record is not generated for calls
made to loudspeaker paging ports.
Telephone Differences
Queued Call Consoles
When a QCC system operator arranges a three-party conference call (the system
operator and two other participants) and presses the Release button, the QCC
system operator is released from the call, but the other two participants remain
connected. The QCC operator's extension number, however, remains on the
SMDR record.
Issue 1
April 1999
666