Lucent Technologies MERLIN LEGEND Release 7.0 Feature Reference page 543

MERLIN LEGEND Communications System Release 7.0
Feature Reference 555-670-110
Features
Park
Group Calling
Headset Options
Hold
HotLine
Line Request
Multi-Function
Module
Music-On-Hold
Pickup
Recall/Timed Flash
Service Observing
SMDR
System Access/
Intercom Buttons
System
Renumbering
Transfer
UDP Features
A calling group member who parks a call is considered available to
receive another call.
If a call is parked, another call can be automatically answered by using
Headset Auto Answer.
If a single-line telephone user with a call on hold hangs up, the call is
disconnected. Park should be used instead of Hold.
When a user or operator parks a call received on a personal line button
and the call is picked up using Pickup at another extension and then put
on hold, other users who share the personal line cannot press the line
button and pick up the call.
Park cannot be used by HotLine extensions (Release 5.0 and later
systems).
A returning parked call cancels Line Request.
A user at an MFM cannot park a call but can pick up a call parked by
another user.
If Music-On-Hold is programmed, a parked caller hears Music-On-Hold.
A parked call can be picked up by using Individual Pickup.
A single-line telephone user presses a Recall or Flash button to use Park.
In Release 6.1 and later systems, a call that is parked cannot be
observed. Once an extension answers a parked call, the call can be
observed.
If an incoming call was parked but not picked up by the other extension,
the extension of the user who activated Park is shown in the STN field of
the SMDR record for the call. If an incoming call was parked and picked
up by the destination extension, the destination extension is shown in the
STN field of the SMDR report.
When a user parks a call made or received on an SA button, Shared SA
buttons do not ring when the parked call returns.
System operator park zones can be renumbered. (The factory-set zones
are 881–888.)
A user also can park calls by pressing the Transfer button, dialing his or
her own extension, and pressing the Transfer button again. DLC
operators can press Transfer and dial an operator park zone. When this
method is used, complete the transfer by pressing the Transfer button or
by hanging up. This method cannot be used by QCC operators.
For Release 6.0 or later systems (Hybrid/PBX mode only), park zones
must be in the local system. Calls cannot be parked at remote system
park zones.
Issue 1
April 1999
483