MERLIN LEGEND Communications System Release 7.0
Feature Reference 555-670-110
Features
Personal Lines
Pickup
Pools
Primary Rate
Interface and T1
Privacy
Recall/Timed Flash
Service Observing
System Access/
Intercom Buttons
Tandem Switching
If a call received on a personal line is transferred to another user who
receives the call on an SA or ICOM button and then puts the call on hold,
another user who shares the personal line cannot select the shared
personal line button to pick up the call. If the user who received the transfer
and put the call on hold cannot return to the call, another user must use
Line Pickup to pick up the call. For example, an operator can take a
message and then disconnect the caller.
A personal line cannot be assigned to a pool.
A personal line can be assigned to an extension to represent a PRI line
with routing by dial plan. The green LED associated with the personal line
lights steadily, and ringing on an SA button occurs; the LED does not flash
to indicate that a line/trunk is ringing.
A personal line can be assigned on a telephone for monitoring the status of
a data line; however, users must not use the personal line to attempt to
complete a call.
When an individual personal line is assigned to more than one extension, a
user with the personal line cannot join an in-progress call on which Privacy
has been activated.
When two users have joined an outside call on a shared personal line
(loop-start only), Recall can be used by either inside party.
In Release 6.1 and later systems, calls made or received on Personal
Lines can be observed. A Service Observer cannot use a Personal Line to
observe a call.
Bridging takes priority over Service Observing; an observer is dropped
before a bridge is denied. If a call on a Personal Line is being observed and
a third internal extension is bridged onto the call, the Service Observer is
dropped from the call.
When a call on a personal line button is transferred to another user, the call
rings on an SA or ICOM button. The LED next to the personal line flashes
rapidly to indicate that the call is on hold for transfer. If the call is answered
at an SA or ICOM button, the LED next to the personal line turns on
steadily. If a user shares the personal line appearance and answers the
call by using the personal line button, the call is removed from the SA or
ICOM button.
In Release 6.0 and later systems (Hybrid/PBX mode only), to avoid toll
fraud, private-networked trunks should not be assigned to any extensions
as personal lines.
Issue 1
April 1999
491
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