Lucent Technologies MERLIN LEGEND Release 7.0 Feature Reference page 549

MERLIN LEGEND Communications System Release 7.0
Feature Reference 555-670-110
Features
Personal Lines
CTI Link
Digital Data Calls
Directories
Forward and
Follow Me
Group Calling
When a call is received on a personal line at an unmonitored DLC, caller
information is passed on to destination extension or extensions that
support screen pop, when the DLC operator conferences or transfers the
call.
If a calling group call is delivered to an overflow calling group extension
where no SA buttons are available, it can instead arrive at a personal line
button for that call. In this case, screen pop will not occur at the destination
extension. For this reason, personal line button at overflow calling group
extensions should be set to No Ring, so that overflow calls arrive at SA
buttons only.
Personal lines can be assigned to digital communications devices and
videoconferencing systems; these, ideally, should not share personal lines
except with extensions at the same workstations. If they do share personal
lines, the system manager should ensure that enough idle lines are
available, particularly when a video system is receiving 2B data calls.
Otherwise, the video system may receive only 1B data while another
extension is using a second personal line.
When a personal line is shared between a digital data device and a
telephone, voice calls are directed only to the telephone and data calls are
received only by the digital communications device.
Personal lines can be shared between an MLX telephone and a digital
communications device connected to the MLX adjunct extension, provided
that the communications device supports this capability.
A Personal Directory (MLX-20L only) or System Directory can be used to
dial numbers on a personal line. An Extension Directory is used only for
inside calls and cannot be used to dial calls on a personal line.
When an extension is programmed as the principal user of a personal line,
calls received on the personal line can be forwarded to an outside number
or to a non-local extension (Release 6.1 and later systems), if the
extension can use Remote Call Forwarding, unless the outside line is a
loop-start line with unreliable disconnect. (In Release 6.0 and later
systems, reliable disconnect is not required for the Centrex Transfer via
Remote Call Forwarding feature.)
Forward on Busy (Release 4.1 and later systems) does not apply to calls
received on personal line buttons.
If a person uses a shared personal line button to join a call in the calling
group queue, the call is removed from the queue. If a delay announcement
is playing, it is disconnected from the call.
Issue 1
April 1999
489