Lucent Technologies MERLIN LEGEND Release 7.0 Feature Reference page 175

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MERLIN LEGEND Communications System Release 7.0
Feature Reference 555-670-110
Features
Call Waiting
Recall/Timed Flash
Reminder Service
Service Observing
SMDR
System Access/
Intercom Buttons
Transfer
UDP Features
If Recall is used while a user is hearing special ringback, the call is
disconnected and the user hears inside dial tone.
Reminder calls are not eligible for Call Waiting.
In Release 6.1 and later systems, the Call Waiting tone is heard only
at the extension that is receiving the call. For example, the Call
Waiting tone is not heard by the observed extension if the waiting
tone sounds at the Service Observer extension, and vice versa.
If a Service Observer picks up a Call Waiting call while observing,
he or she is dropped from Service Observing.
In Release 4.2 and later systems with the Talk Time option enabled,
timing for calls to Auto Login and Auto Logout calling groups starts
as soon as the system detects the calls. In Release 4.1 and prior
systems, SMDR does not begin measuring the duration of a
call-waiting call until the call is answered.
An extension is considered busy when all SA or ICOM buttons
(excluding SA Originate Only or ICOM Originate Only) are in use.
With a multiline telephone, you can dial the Call Waiting feature
code to pick up a waiting call only when an SA Originate Only or
ICOM Originate Only button is available.
If a transfer is completed to a busy extension, the destination hears
the call-waiting tone, if programmed, and the caller hears call-
waiting ringback. The call waits in queue until the transfer return
time expires. Calls answered by picking up a call-waiting call cannot
be transferred.
You can transfer a call received by using call-waiting pickup only if
an SA or ICOM button on which to transfer the call becomes
available.
For Release 6.0 and later systems (Hybrid/PBX mode only), a
private network call receives the same treatment as an outside call.
The person receiving the call hears the call-waiting tone and the
caller hears ringback.
Issue 1
April 1999
115

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